Toggldesktop: Linux: Ubuntu 16.04 installs GStreamer 1.0 series, not 0.10 series, by default

[khaeru]

In Ubuntu 16.04 ("xenial"), the core desktop applications depend on libgstreamer1.0-0, rather than libgstreamer0.10-0. The latter is not automatically installed, leading to the following error when running TogglDesktop.sh:

/home/khaeru/toggldesktop/./TogglDesktop: error while loading shared libraries: libgstapp-0.10.so.0: cannot open shared object file: No such file or directory

I was able to work around this by manually installing libgstreamer-plugins-base0.10-0, which contains the required library.

[chengguangnan]

Also, the deb install is not responding. I think for the same reason, failing silently in the backend. I have to download the tar ball package run ./TogglDesktop to get into the problem above.

[joshfleming]

This workaround worked for me.
sudo apt-get install libgstreamer0.10-dev libgstreamer-plugins-base0.10-dev

[semente]

On Debian (sid), there is no libgstreamer0.10 anymore.

[IndrekV]

libgstreamer0.10 is a dependency of Qt 5.5 that we are currently using for the app. To make i work with newer gstreamer we need to probably update Qt and convert our app to work with the newer version.

[mflerackers]

Ubuntu 16.10 no longer provides libgstreamer0.10 packages

[Spurlos]

Guess it the right time to update the app to use latest QT.

Here is the ticket about the removal of gst*-0.10 from ubuntu repositories.
[https://bugs.launchpad.net/ubuntu/+source/gst-plugins-good0.10/+bug/1575496]

[Spurlos]

And a quick workaround, tested on my machine with Ubuntu 16.10:

wget http://fr.archive.ubuntu.com/ubuntu/pool/main/g/gst-plugins-base0.10/libgstreamer-plugins-base0.10-0_0.10.36-1_amd64.deb
wget http://fr.archive.ubuntu.com/ubuntu/pool/universe/g/gstreamer0.10/libgstreamer0.10-0_0.10.36-1.5ubuntu1_amd64.deb
sudo dpkg -i libgstreamer*.deb

[bserem]

Debian also has removed libgstreamer0.10 from testing, thus TogglDesktop fails to run.
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=802812

The workaround above works, if I call TogglDesktop from the shell script.

[jmaralc]

Same issue here trying to run Scrivener:
$ scrivener
/usr/share/scrivener/bin/Scrivener: error while loading shared libraries: libgstapp-0.10.so.0: cannot open shared object file: No such file or directory

Your work around @Spurlos did not work for me :( unfortunately. Curiously if I look for the libraries:
$ ldconfig -p | grep libgstapp
libgstapp-1.0.so.0 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libgstapp-1.0.so.0
libgstapp-1.0.so.0 (libc6) => /usr/lib/i386-linux-gnu/libgstapp-1.0.so.0
libgstapp-0.10.so.0 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libgstapp-0.10.so.0
libgstapp-0.10.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libgstapp-0.10.so
Aparently they are installed.....
No idea what to do.
Thanks.

[IndrekV]

If you just installed the dependency then try to restart the terminal. It seems that app is looking in the wrong place.

For me the output is same but Toggl Desktop has no problem starting up.

$ ldconfig -p | grep libgstapp
    libgstapp-1.0.so.0 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libgstapp-1.0.so.0
    libgstapp-0.10.so.0 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libgstapp-0.10.so.0

Probably some issue with paths in Scrievener. Please contact their support to get solution.

If it fails

[romanlevin]

The workaround doesn't work for me on Ubuntu 16.10.

$ sudo dpkg -i libgstreamer-plugins-base0.10-0_0.10.36-1_amd64.deb 
Selecting previously unselected package libgstreamer-plugins-base0.10-0:amd64.
(Reading database ... 483495 files and directories currently installed.)
Preparing to unpack libgstreamer-plugins-base0.10-0_0.10.36-1_amd64.deb ...
De-configuring libgstreamer-plugins-base0.10-0:i386 (0.10.36-2) ...
Unpacking libgstreamer-plugins-base0.10-0:amd64 (0.10.36-1) ...
dpkg: error processing package libgstreamer-plugins-base0.10-0:amd64 (--install):
 package libgstreamer-plugins-base0.10-0:amd64 0.10.36-1 cannot be configured because libgstreamer-plugins-base0.10-0:i386 is at a different version (0.10.36-2)
dpkg: error processing package libgstreamer-plugins-base0.10-0:i386 (--install):
 package libgstreamer-plugins-base0.10-0:i386 0.10.36-2 cannot be configured because libgstreamer-plugins-base0.10-0:amd64 is at a different version (0.10.36-1)
Errors were encountered while processing:
 libgstreamer-plugins-base0.10-0:amd64
 libgstreamer-plugins-base0.10-0:i386

[Spurlos]

Look like something is off with version mismatch. Are you using Ubuntu 64bit version?

[romanlevin]

@Spurlos Yup.

$ uname -a
Linux laurens 4.8.0-34-generic #36-Ubuntu SMP Wed Dec 21 17:24:18 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

[IndrekV]

@romanlevin
The error suggests that you already have a version of libgstreamer installed and the version suggested in the workaround cannot be configured. Maybe try to remove the installed version and then try to install the version suggested in the workaround.

[romanlevin]

@IndrekV That's embarrassing. I was sure I did that.

Turns out I didn't! Both packages install fine now.

[Fleuv]

What is the process of this?

Do we linux users without the packages libgstreamer0.10 & libgstreamer-plugins-base0.10 have to figure out how to install those packages (downloading and installing as @joshfleming suggest is probably the most solid way of doing it). Or is there a bugfix on the way?

[IndrekV]

@Fleuv The fix will not come in near future. To fix this we would have to upgrade the application framework and this means that rewrite some parts of the application to use the newer functions. I suggest using the workaround.

[andrewhowdencom]

Also having this issue.

FWIW, installing packages outside the canonical repositories seems like a super dirty fix. The problem is those packages by nature aren't going to receive security or stability updates, and will progressively conflict with more stuff over time (what happens when someone needs 1.0.0 for something else?)

Debian stretch is hitting stable, and doesn't package 0.10.0 (only 1.0.0) -- I think it's worth thinking about fixing this issue.

[mkurz]

Please fix this. It seems all major Linux distributions are facing that issue.

This issue was opened 1 and 1/2 years ago... And your answer to this is basically something like "this is too much work to fix because we have to change parts of the code..." Are you serious? Even worse it looks like toggl doesn't work anymore with any (major) Linux distribution out of the box.

I try to get started with toggl and I am also thinking about purchasing at least the starter plan however such things scare me off. How can you wake up in the morning knowing you leave a lot of your user base behind and don't care about them? Doesn't that worry you?

[IndrekV]

@mkurz Thank you for your feedback. We have plans for a bigger upgrade of the Linux app in the first quarter of 2018 and this issue will be dealt with during this development.

[jedie]

Hope a new linux version will coming soon!

[chris-aeviator]

@IndrekV

first quarter is almost at the end - what's the status of the Linux app so far? Running on arch and having the same problem, currently converting my not-able-to-sync client (from AUR ) Database with sqlite to csv and sort my projects manually - really not the "HELPS YOU FOCUS" experience I imagine...

Hope your solving it soon, would appreciate an update!

[IndrekV]

Hey @chris-aeviator

Sorry for the delay with this. I already started the upgrade that would fix the old libgstreamer dependency issue but some plans shifted and I was forced to stop working on it. I'll try to pick it up again. Thank you for your active participation and feedback on this.

[kesselb]

Hey @IndrekV do you have any updates for us?

[IndrekV]

Yes I do. We have successfully updated the app to use the newer Qt version and this fixes this dependency problem. Depending on how the testing process goes new beta version will be out sometime next week.

[Spurlos]

Yay, count me in. Will be happy to test the app in day to day usage.

On Sun, Jul 29, 2018, 18:41 Indrek V [e-mail] wrote:

Yes I do. We have successfully updated the app to use the newer Qt version
and this fixes this dependency problem. Depending on how the testing
process goes new beta version will be out sometime next week.

—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
https://github.com/toggl/toggldesktop/issues/1894#issuecomment-408686173,
or mute the thread
https://github.com/notifications/unsubscribe-auth/AAovjZFZKuw9EEFyH3mLQG0qeX-dZBU9ks5uLdetgaJpZM4IWXSh
.

[Spurlos]

I assume that beta release date has been postponed. Any new timeline on that?

[mkurz]

Yeah, any new timeline?

[justinkterry]

@IndrekV You said a beta would be forth coming at the end of July, and it's not early September (6 weeks later) and this feature still hasn't been merged to the main branch. What's up?

[IndrekV]

We decided to go on and put new improved autocomplete to the new version also and it seems that this might have been a bit too bold goal. We're still working out some issues with the new autocomplete and hope to get the new version out as soon as we are pleased with the new autocomplete.

[IndrekV]

If you are willing to test the latest version we have here is the link (this version has the update to fix this issue but does not have new autocomplete) https://github.com/toggl/toggldesktop/releases/download/v7.4.271/toggldesktop_linux_x86_64-7_4_271.tar.gz

[jedie]

I tested v7.4.271 and it seems to work fine. Why not "release" this officially ?

[lee-tts]

Agreed. The old autocomplete seemed serviceable to me, but the GStreamer issue is a showstopper.

[IndrekV]

This will be properly fixed with next release. Version 7.4.274 or later.

[lee-tts]

Thanks @IndrekV
Btw is there an est. release date?

[keikoro]

Echoing what @lee-tts said, what's the ETA on this?

[bsberry]

Beta version posted in September didn't work due to some files not being marked executable. Latest update in the "beta" channel is here and works out of the box for me on a fresh 18.10 install: https://github.com/toggl/toggldesktop/releases/download/v7.4.272/toggldesktop_linux_x86_64-7_4_272.tar.gz . Not sure why it's not marked as released but seems to work fine so far.

[mcac0006]

Hi,

It looks like the dependencies are not featured on Debian 'Buster' anymore. To be able to use them, you'll need to add an older apt repository belonging to the Jessie release:

• append deb http://ftp.de.debian.org/debian jessie main to your /etc/apt/sources.list
• apt update && apt upgrade
• dpkg -i toggl...deb
• apt --fix-broken install
• you should be good to go!

Reference: https://packages.debian.org/jessie/amd64/libgstreamer0.10-0/download

[sitnarf]

I was able to install toggl through snap on Ubuntu 19.10:
sudo snap install --edge toggldesktop

[Fensterbank]

This will be properly fixed with next release. Version 7.4.274 or later.

This issue still persists and I don't have the feeling anybody is working on this.
I think it should be reopened. The current Linux client is not usable on most modern distributions.

[MartinBriza]

@Fensterbank considering you opened an issue about a Snap package a while ago, let me point you to the fact that Snapcraft packages are still in the edge channel and we do not promote them anywhere officially.
We also have a new beta release of both the tarball and Debian packages (this time for Ubuntu 18.04) which should work alright on Ubuntu derived distributions.
I am, of course, working on making it work on as many computers as possible, but there is a TON of distros and if nobody opens bugs, I can't know of any issues you can experience in, say, Budgie. So please let me know if you have any other issues, thanks.

[MartinBriza]

I'd also like to suggest you to consider trying the Flatpak package from https://flathub.org as I have much better experience (and results) with that. Compared to Snaps, Flatpaks actually are usable cross-distro.

[Fensterbank]

@Fensterbank considering you opened an issue about a Snap package a while ago, let me point you to the fact that Snapcraft packages are still in the edge channel and we do not promote them anywhere officially.

Okay. I did not know that, just tried to find a way to get the app running somehow and the appearance in Gnome Software made it look officially released.

We also have a new beta release of both the tarball and Debian packages (this time for Ubuntu 18.04) which should work alright on Ubuntu derived distributions.

Thanks for this hint. I downloaded the beta (7.4.528) and can confirm it works out of the box in Ubuntu 19.04.
Ehm... I realized, I did not saw the important comments mentioning the beta releases and tried it with a stable v7.4.122. Sorry for that. 😶

[MartinBriza]

No harm done. :) But seriously, if you hit any issues, please go ahead and either contact our support (slower) or open just open a bug here on Github (usually pretty fast), we are working on all three platforms and we're trying to make our app work as smooth as possible for everyone.

[MartinBriza]

And yeah, I know Ubuntu does present the app in the Software center in this way, even though we've never done anything but edge channel releases. It's annoying to say the least.