Franz: Can't open any link or file on any service

[hectorbus]

i'm Using Mac OS High Sierra 10.13

When i try to open a link or file, doesn't do it. It only opens a empty google chrome tab, but with out content.

[adlk]

Can you please go a little into detail what services you are using?

[flim-basebone]

This happens to me too, on gmail and slack. Franz version is 4.0.4, macOS High Sierra 10.13.
I tend to hardly ever reboot/restart apps, so I'm not sure since when this might be active - I'm experiencing it for the last 3 days at least.

[hectorbus]

For me it's happening on Messenger, WhatsApp, Slack, Gmail.

[adlk]

@hectorbus & @flim-basebone what version of Franz do you use?

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Franz 4 is no longer maintained, please upgrade to Franz 5 (www.meetfranz.com/#download)

[flim-basebone]

I've upgraded to Franz 5 by downloading the latest version - it now reports itself as "5.0.0-beta.11 (5.0.0-beta.11.135)". The problem still persists - clicking on links will open an empty window in my browser.

[thenerdynerd]

I have the same issue latest Franz and previous version experience the same issue. I am now able in this beta to right click and copy link (which we didn't have before)

[the-glima]

Same here.
Version: 5.0.0-beta.13

Can't open any link. If I right click and click on "Open Click" will open a new blank window.
I'm using Whatsapp, Messenger, Telegram and Gmail services.

[the-glima]

Turns out that is something with MacOS High Sierra and Chrome.
Updating to the latest version of Chrome fix this issue.
You need to restart Franz.

https://github.com/electron/electron/issues/10948

[adlk]

@gabrihellmateus thanks for the info.
@hectorbus does this solve your issue?

[flim-basebone]

Definitely works again for me - didn't make the connection to chrome before. Guess I'm slipping into a "never restart" workflow with laptops these days :-)

[Brun0urs]

Thanks guys, you saved the day!

[adlk]

I'm closing this issue as it seems to be chrome related.