Franz: Crash on startup

[Dominiquini]

Describe the bug
The application crashs when I try to open.

To Reproduce
Steps to reproduce the behavior:

1. Click in Franz icon on the start menu
2. See the error window

Expected behavior
The application must start

Screenshots

Desktop (please complete the following information):

• Windows 10 x64 - Version 2004 (OS Build 19041.610)
• Version 5.6.0

Additional context
I updated the application from 5.6.0-beta-1. It went back to work when I downgraded to the previous version!

Thanks.

[Tantawi]

Same issue here, but no error message, just the app process hanging for osme reason and nothisng shown on screen. I also updated from 5.6.0-beta-1 which was working fine. (deb package, Ubuntu 20.10 (Wayland))

[isness]

Same here, on Ubuntu 20.10:

A JavaScript error occurred in the main process Uncaught Exception: Error: Module did not self-register: '/tmp/.org.chromium.Chromium.vGhFP9'. at process.func [as dlopen] (electron/js2c/asar.js:140:31) at Object.Module._extensions..node (internal/modules/cjs/loader.js:1196:18) at Object.func [as .node] (electron/js2c/asar.js:149:18) at Module.load (internal/modules/cjs/loader.js:981:32) at Module._load (internal/modules/cjs/loader.js:881:14) at Function.Module._load (electron/js2c/asar.js:769:28) at Module.require (internal/modules/cjs/loader.js:1023:19) at require (internal/modules/cjs/helpers.js:77:18) at bindings (/opt/Franz/resources/app.asar/node_modules/bindings/bindings.js:112:48) at Object.<anonymous> (/opt/Franz/resources/app.asar/node_modules/node-mac-permissions/index.js:1:40)

[JCKodel]

Same here

[kudlatyamroth]

same here on Manjaro with AUR package franz-bin:

A JavaScript error occurred in the main process
Uncaught Exception:
Error: Module did not self-register: '/tmp/.org.chromium.Chromium.qhWvnz'.
    at process.func [as dlopen] (electron/js2c/asar.js:140:31)
    at Object.Module._extensions..node (internal/modules/cjs/loader.js:1196:18)
    at Object.func [as .node] (electron/js2c/asar.js:149:18)
    at Module.load (internal/modules/cjs/loader.js:981:32)
    at Module._load (internal/modules/cjs/loader.js:881:14)
    at Function.Module._load (electron/js2c/asar.js:769:28)
    at Module.require (internal/modules/cjs/loader.js:1023:19)
    at require (internal/modules/cjs/helpers.js:77:18)
    at bindings (/usr/lib/franz/resources/app.asar/node_modules/bindings/bindings.js:112:48)
    at Object.<anonymous> (/usr/lib/franz/resources/app.asar/node_modules/node-mac-permissions/index.js:1:40)

(franz:15478): Gtk-WARNING **: 15:26:38.030: Theme parsing error: gtk.css:2:33: Failed to import: Error opening file /home/kudlaty/.config/gtk-3.0/window_decorations.css: No such file or directory

[EricMaGo]

Same in Ubuntu 20.04

Any hints to why this happens?

[spyfly]

Getting the same error after upgrading from the latest stable release 5.5.0 to 5.6.0 on Ubuntu 20.10

A JavaScript error occurred in the main process
Uncaught Exception:
Error: Module did not self-register: '/tmp/.org.chromium.Chromium.JHT4ez'.
    at process.func [as dlopen] (electron/js2c/asar.js:140:31)
    at Object.Module._extensions..node (internal/modules/cjs/loader.js:1196:18)
    at Object.func [as .node] (electron/js2c/asar.js:149:18)
    at Module.load (internal/modules/cjs/loader.js:981:32)
    at Module._load (internal/modules/cjs/loader.js:881:14)
    at Function.Module._load (electron/js2c/asar.js:769:28)
    at Module.require (internal/modules/cjs/loader.js:1023:19)
    at require (internal/modules/cjs/helpers.js:77:18)
    at bindings (/opt/Franz/resources/app.asar/node_modules/bindings/bindings.js:112:48)
    at Object.<anonymous> (/opt/Franz/resources/app.asar/node_modules/node-mac-permissions/index.js:1:40)

[RJVB]

Same here with a local build:

A JavaScript error occurred in the main process
Uncaught Exception:
Error: Module did not self-register: '/tmp/.org.chromium.Chromium.ZCj1iY'.
    at process.func [as dlopen] (electron/js2c/asar.js:140:31)
    at Object.Module._extensions..node (internal/modules/cjs/loader.js:1196:18)
    at Object.func [as .node] (electron/js2c/asar.js:149:18)
    at Module.load (internal/modules/cjs/loader.js:981:32)
    at Module._load (internal/modules/cjs/loader.js:881:14)
    at Function.Module._load (electron/js2c/asar.js:769:28)
    at Module.require (internal/modules/cjs/loader.js:1023:19)
    at require (internal/modules/cjs/helpers.js:77:18)
    at bindings (/opt/Franz/resources/app.asar/node_modules/bindings/bindings.js:112:48)
    at Object.<anonymous> (/opt/Franz/resources/app.asar/node_modules/node-mac-permissions/index.js:1:40)

Note the node-mac-permissions bit: assuming this refers to Mac(intosh) computers (and not the MAC address), what business do MSWin and Linux builds have running that code?!

Maybe #7606493e introduced a regression that somehow went unnoticed? (but on MSWin??!!) I'm now rebuilding with that commit reversed (and noticed that the change to src/index.js was already reversed!).

[RJVB]

Update: the issue indeed disappears after reverting #7606493e.

[Antauri]

Same here and I'm a paying user ... Didn't expect to just silently crash. I kind of rely on the tool ...

[dominik59]

Same here:

[EricMaGo]

Update: the issue indeed disappears after reverting #7606493e.

Any hint on how to do it?

[RJVB]

Update: the issue indeed disappears after reverting #7606493e.

Any hint on how to do it?

You need to

• set up your computer for building this application from source following the instructions
• check out this repository and change into the working copy directory. Use git clone --shallow-since 01-11-2020 to skip most of the commit history that you are not going to need.
• do something like

> git checkout -b tempfix
> git revert --no-edit 7606493e

• follow the instructions to build, ending with npm run build to get the installer media for your platform (will be in the out directory).

This will take quite a bit of time depending on your CPU speed and internet bandwidth, and probably require hundreds of megabytes of disk space.

[marco-monforte]

Same on Ubuntu 18.04 with the latest release

[Jpfonseca]

Same here:

Can confirm the issue is present in the version 5.5.0 5.6.0 of the Aur package...
I am using Wayland.

[RJVB]

Can confirm the issue is present in the version 5.5.0 of the Aur package...

5.6.0 you mean I presume?! (Look at the version given at the bottom of the settings dialog, not the version of the Arch package!)

[rohsyl]

Same error with after updating to 5.6.0

[evanhowington]

Same issue here running Pop!_OS 20.10.
Fails on load when the gui says "Looking for Sisi" , then something along the lines of "straddling the unicorn"

I just kept opening it because it was saying different things and eventually it loaded up completely and started to run.

[RJVB]

Fails on load when the gui says "Looking for Sisi" , then something along the lines of "straddling the unicorn"
I just kept opening it because it was saying different things and eventually it loaded up completely and started to run.

I don't know about the others but I never got to see a window. Did you get the same error on the terminal?

[evanhowington]

Fails on load when the gui says "Looking for Sisi" , then something along the lines of "straddling the unicorn" I just kept opening it because it was saying different things and eventually it loaded up completely and started to run.
I don't know about the others but I never got to see a window. Did you get the same error on the terminal?

I never attempted to load through terminal. Sorry I can't offer any more information. The window was very brief, short enough to not really be able to time a screen shot.

[Jpfonseca]

Can confirm the issue is present in the version 5.5.0 of the Aur package...
5.6.0 you mean I presume?! (Look at the version given at the bottom of the settings dialog, not the version of the Arch package!)

I am having the issue in version 5.6.0:
Here is the package build
Sorry for the mistake.

[deanhouseholder]

I downgraded to this version and got it working:

https://github.com/meetfranz/franz/releases/tag/v5.6.0-beta.1

[Jpfonseca]

I downgraded to this version and got it working:

v5.6.0-beta.1 (release)

Based on that I just checked the differences between the versions :
Comparsison between 5.6.0 vs 5.6.0-beta.1

Update: the issue indeed disappears after reverting #7606493e.

Seems that the issue is really related with the Mac permissions :/ . As the beta didn't include them ...

[deanhouseholder]

I downgraded to this version and got it working:
v5.6.0-beta.1 (release)

Based on that I just checked the differences between the versions :
Comparsison between 5.6.0 vs 5.6.0-beta.1

Update: the issue indeed disappears after reverting #7606493e.

Seems that the issue is really related with the Mac permissions :/ . As the beta didn't include them ...

I get the same error on Windows 10.

[mastercko]

Same here. Getting this error on launch on Windows 10.

[jasmines]

Version 5.6.0 Not starting on Ubuntu 20.10 KDE:

JavaScript error occurred in the main process
Uncaught Exception:
Error: Module did not self-register: '/tmp/.org.chromium.Chromium.N8nA98'.
at process.func [as dlopen] (electron/js2c/asar.js:140:31)
at Object.Module._extensions..node (internal/modules/cjs/loader.js:1196:18)
at Object.func [as .node] (electron/js2c/asar.js:149:18)
at Module.load (internal/modules/cjs/loader.js:981:32)
at Module._load (internal/modules/cjs/loader.js:881:14)
at Function.Module._load (electron/js2c/asar.js:769:28)
at Module.require (internal/modules/cjs/loader.js:1023:19)
at require (internal/modules/cjs/helpers.js:77:18)
at bindings (/opt/Franz/resources/app.asar/node_modules/bindings/bindings.js:112:48)
at Object. (/opt/Franz/resources/app.asar/node_modules/node-mac-permissions/index.js:1:40)

(franz:138106): Gtk-WARNING **: 08:01:00.895: Theme parsing error: gtk.css:1:107: Failed to import: Errore nell'aprire il file ~/.local/share/gnome-shell/extensions/[email protected]/styles/buttons-right.css: File o directory non esistente

It'a known issue with Electron 9.
I reverted to 5.5.0

[EricMaGo]

Issue solved with release 5.6.1 -> https://github.com/meetfranz/franz/releases/tag/v5.6.1

[gollum23]

I've confirmed that v5.6.1 all works fine in Manjaro KDE

[Jpfonseca]

I've confirmed that v5.6.1 all works fine in Manjaro KDE

It is working fine for Arch-Sway(Wayland) too.

[Antauri]

Well, that was speedy. Paying (Manjaro KDE) customers are happy again :+1: ...