Ferdi: OSX Can't connect to get user info

Created on 5 Oct 2020  路  2Comments  路  Source: getferdi/ferdi

Bug description:
Cannot connect to the server and get the user/services information

Steps to reproduce:
Launch Ferdi on OSX 10.14.6 and observe the following two error messages :

  1. Impossible d'acc茅der aux services et informations de l'utilisateur (I'm running Ferdi in French)
  2. !!!There were errors while trying to perform an authenticated request. Please try logging out and back in if this error persists.

Expected behavior
My services to show up as usual.

Screenshots
Capture d鈥櫭ヽran, le 2020-10-05 脿 15 24 14

Environment:

  • Operating System: macOS Mojave
  • Ferdi Version: 5.3.3.157
  • Server: i guess Franz but can't verify

  • Debug information:
    {"host":{"platform":"darwin","release":"18.7.0","screens":[{"bounds":{"height":1050,"width":1680,"x":0,"y":0},"id":69733446,"rotation":0,"scaleFactor":2,"size":{"height":1050,"width":1680},"touchSupport":"unknown","workArea":{"height":1050,"width":1680,"x":0,"y":0},"workAreaSize":{"height":1050,"width":1680}},{"bounds":{"height":1692,"width":3008,"x":-78,"y":-1692},"id":59592007,"rotation":0,"scaleFactor":2,"size":{"height":1692,"width":3008},"touchSupport":"unknown","workArea":{"height":1692,"width":3008,"x":-78,"y":-1692},"workAreaSize":{"height":1692,"width":3008}}]},"franz":{"version":"5.3.3","electron":"4.2.4","installedRecipes":[{"id":"discord","version":"1.0.3"},{"id":"mattermost","version":"1.2.1"},{"id":"messenger","version":"1.0.8"},{"id":"slack","version":"1.0.14"},{"id":"telegram","version":"1.0.5"},{"id":"tweetdeck","version":"1.0.2"},{"id":"whatsapp","version":"1.0.22"},{}],"devRecipes":[],"services":[],"workspaces":[],"windowSettings":{"width":1709,"height":1123,"x":312,"y":-1535,"displayBounds":{"x":0,"y":0,"width":1680,"height":1050},"isMaximized":true,"isFullScreen":false}}}

bug

Most helpful comment

Issue-Label Bot is automatically applying the label bug to this issue, with a confidence of 0.92. Please mark this comment with :thumbsup: or :thumbsdown: to give our bot feedback!

Links: app homepage, dashboard and code for this bot.

All 2 comments

Issue-Label Bot is automatically applying the label bug to this issue, with a confidence of 0.92. Please mark this comment with :thumbsup: or :thumbsdown: to give our bot feedback!

Links: app homepage, dashboard and code for this bot.

Hey thanks for reporting the issue. Can you try to switch server and try setting the server as https://api.getferdi.com and try to log in?

Was this page helpful?
0 / 5 - 0 ratings

Related issues

sbienkow picture sbienkow  路  3Comments

dzg picture dzg  路  3Comments

YourWishes picture YourWishes  路  3Comments

ylluminarious picture ylluminarious  路  4Comments

avielc picture avielc  路  3Comments