Facebook-for-woocommerce: WARNINGS after sync and visibility products in status - staging

[slawekl]

Hi I received below WARNINGS: variant_label: google_product_category variant_value:.

And products are in status in visibility column: staging, not published. I force role and replace visibilite value from staging to published.

By the way. It's workaround. How fix it? It's only temporary solution, after update issue happens again.

[jieminz22]

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[filch]

I have the same issue. I have over 900 products in my store so going through every one to change to Hide, then back to Show so the product is visible on FB is a real pain. At least allow bulk selection somehow please! I also do not know how to add Advertiser label to this ... but I am.

[chucklebum]

I have the same issue but it only applies to variable virtual products - simple products are published successfully with what appears to be the same settings. All variable virtual products are set with a visibility of staging (not sure how this is set as there's no setting within woo which seems to change/alter it). I have to create a rule within the fb product data feed to update this visibility status but updating my product within woo overwrites it back to staging.

[chucklebum]

ive narrowed this down to the virtual setting on the product within woo - unticking this makes the product published. ticking this sets the product visibility to staging. can this be fixed please?

[chucklebum]

i've further found that code was added in 1.9.2 which puts all virtual products into status staging. simply commenting this out fixes the problem. Can be found on line 544 in the file includes/fbproduct.php

[criniera]

I can confirm both problem and solution from @chucklebum , in last relase this code section is on line 575. I don't see any reason to exclude virtual products form facebook sync. In my opinion the following lines of code should be removed, if there is a valid reason for this exclusion please tell us.

// Exclude variations that are "virtual" products from export to Facebook &&
// No Visibility Option for Variations
if ( true === $this->get_virtual() ) {
$product_data['visibility'] = 'staging';
}

[peterkodermac]

@chucklebum and @criniera thanks for pointing out this. I'm using WPML and it's the same story:

                        // IF using WPML, set the product to staging unless it is in the
                        // default language. WPML >= 3.2 Supported.
                        if ( defined( 'ICL_LANGUAGE_CODE' ) ) {
                                if ( class_exists( 'WC_Facebook_WPML_Injector' ) && WC_Facebook_WPML_Injector::should_hide( $id ) ) {
                                        $product_data['visibility'] = 'staging';
                                }
                        }

[MaximillianM]

I have this issue too and drilling down found that FB does not allow virtual (downloadable) products in FB shops. Probably to prevent pirating, but it keeps legitimate products from being on FB. So WooCommerce has this in their script.

[lgfogle]

Hey there! 👋

Lindsey here, from the SkyVerge product team! We recently took over development and support for the Facebook for WooCommerce extension.

In our recent 1.10 releases, we've fixed many issues impacting the store connection, pixel tracking, and product sync. Could you please update to the latest version of Facebook for WooCommerce and see if that resolves this issue?

If not, could you please contact our support team or open a new issue here? We'd be happy to help troubleshoot further with you.

Thank you!

[csertaalexandra]

still a problem.

[csertaalexandra]