Facebook-for-woocommerce: Product Shops Out of Stock

[Joshuagier]

Hi guys,

Wondering if this was resolved.
Because our store is still having this stock issue :( it is really disruptive. We tried force resync as well as uploading CSV file..

Our online store is: https://hetopia.com

However the data that is uploaded is correct see last image

[FlairTrade]

@Joshuagier the way I resolved this with my shop was to reset the plugin. I couldn't wait any longer for the Facebook shop group to fix what was already uploaded. I have about 1/4 the number of items you have and it only took 5-10 minutes to resync everything and be back instock on all our items.

[dmitridr]

Hi @Joshuagier

I have passed your shop over to the shops team and they will try to manually fix this. If you don't want to wait though there are other options...

As @FlairTrade says, you can attempt a full reset of your plugin. It seems there were some shops that were not fixed due to a recent issue described #523 . This is the easiest way, the reset can be done through Reconfigure > Advanced Options > Delete.

If you don't want to do a reset. The reason Force Resync is not working is because the items are not changed, you could try for example bulk-editing the description of all your products to add an extra space or punctuation, this may reset the products as well.

Hope that helps.

[Joshuagier]

It works now. Thank you guys @FlairTrade & @dmitridr
Great support, really appreciate

[dmitridr]

Great! I'll keep this open in case we get some other shops with the same issue over the next few days.
If you like our plugin, please consider leaving us a review!

[dmitridr]

No further reports, closing.

[Ebrahim-Elsawy]

Hi @dmitridr , i have the same issue my shop always says OUT OF STOCK
My shop link
Any suggestions how to solve this.
Regards