Woocommerce-ios: Stats: This Week stats for top performers is wrong/doesn't update

Created on 30 Jul 2020  ·  7Comments  ·  Source: woocommerce/woocommerce-ios

Describe the bug

The "Top Performers" section in stats is correct (matching the data in wc-admin) for Today, This Month, and This Year. However, the "This Week" tab is wrong and doesn't update (even when I pull to refresh or force-close and relaunch the app).

To Reproduce
Steps to reproduce the behavior:

  1. Make sure you have some orders this week on your store.
  2. On the web, go to your store's WooCommerce > Dashboard (wc-admin).
  3. Under "Date Range" select "Week to Date" and then "Update." (This will take you to /wp-admin/admin.php?page=wc-admin&period=week&compare=previous_year for your store.)
  4. Notice the data displayed under "Top Products - Items Sold" on that page.
  5. Open the My store tab in the app.
  6. Select the "This Week" tab.
  7. Scroll down to Top Performers.
  8. Compare the data to the data on the web. Notice it doesn't match and doesn't update in the app.

Screenshots

This week's data in wc-admin:

Screenshot 2020-07-30 13 44 54

I checked the app on two devices. They both showed the wrong data (only on this tab) and were different from each other. I had been actively using the app on my iPad before noticing this issue, while I only opened the app on my iPhone after I saw it on my iPad:

WCiOS on iPad Mini 4|WCiOS on iPhone XS
-|-
IMG_0473|IMG_3858

Mobile Environment
Please include:

  • Device: iPhone XS & iPad Mini 4
  • iOS version: 13.5.1 (iPhone) & 14.0 beta (iPad)
  • WooCommerce iOS version: 4.4.0-beta.1
stats bug
Source
picture rachelmcr

All 7 comments

I'll take a look at this!

Ecarrion picture Ecarrion on 30 Jul 2020
👍1

I haven't been able to reproduce this issue 😢
Using the same store and setting my phone to UK's time and region I'm seeing this.

Web

WebDashboard

App

app-stats

Ecarrion picture Ecarrion on 30 Jul 2020

I tested this again in the 4.8 beta with the same results. However, I noticed something else:

  • If I reinstall the app, the "This Week" tab updates with the correct top performer data. (This is probably why you saw the correct data, since you hadn't loaded it before for that store.)
  • After the reinstall, any new sales I receive on my store aren't reflected on the "This Week" tab (even if I log out and in again).

Is some of that data being cached too aggressively, or not being refreshed/updated in the same way as the other tabs?

rachelmcr picture rachelmcr on 13 Aug 2020

I haven't been able to reproduce this :-(
I wonder if I'm missing something obvious. 🤔

Using the same session:

At starting the app

original

At making a purchase

updated

Tested that with two different stores. I don't think it's device/version related will try to use another device over the weekend

Ecarrion picture Ecarrion on 14 Aug 2020

I noticed something that may be related to this. The Today Top Performers does not seem to be refreshed correctly.

  1. Submit an order on the web.
  2. On the iPad (I'm using iOS 14), fulfill the order so its status will be Completed.
  3. Refresh the Today Top Performers.
  4. The product that I ordered was not listed there.
  5. Time-travel 1 minute into the future.
  6. The product is listed there.

I'm guessing that there's a slight time range miscalculation that's happening.

shiki picture shiki on 14 Aug 2020

I also encountered the same issue as Rachel described on "this week"'s top performers - I got no data after logging in to a store, while I saw them on a simulator. There is a difference between my testing and Rachel's though, my two devices have different start day of the week (Sunday vs. Monday) so the cause might be different.

After inspecting the database on the device where I see no top performers data, "this week"'s TopEarnerStats shows date = 2020-W41 in the database while "this week" tab is requesting TopEarnerStats with date = 2020-W40. I looked into how date is calculated:

  • How date is stored from the API data: in StatsStoreV4, date is calculated from latestDateToInclude: Date passed to StatsActionV4.retrieveTopEarnerStats (2020-10-04 15:59:59 +0000 for example where today is Sep 30).

https://github.com/woocommerce/woocommerce-ios/blob/ad42f1088e2bbf4660268687fe5180967a6023d6/Yosemite/Yosemite/Stores/StatsStoreV4.swift#L381

  • How date is calculated for the predicate in Top Performers UI: in TopPerformerDataViewController, date is calculated from the current date Date() (2020-09-30 09:59:30 +0000 for example where today is Sep 30).

https://github.com/woocommerce/woocommerce-ios/blob/ad42f1088e2bbf4660268687fe5180967a6023d6/WooCommerce/Classes/ViewRelated/Dashboard/MyStore/TopPerformerDataViewController.swift#L29

Because the index of the week is different at the end of the week (Oct 4) from today (Sep 30) based on the stats week date formatter, the top performers UI cannot find a match on "this week" tab.

https://github.com/woocommerce/woocommerce-ios/blob/ad42f1088e2bbf4660268687fe5180967a6023d6/Networking/Networking/Extensions/DateFormatter+Woo.swift#L71-L76

Potential fix: the most straightforward fix would probably be updating the date in Top Performers FRC predicate to be the same as the date that is stored (latestDateToInclude).

jaclync picture jaclync on 30 Sep 2020
❤1

I tested this issue as part of 5.8.0.0 beta testing and confirmed the original report—I was not able to see updates to the Top Performers in the Today or This Week tabs in the My store section of the app at first. The numbers for the week did eventually show up, but I expected to see the current week and saw the previous week instead.

My settings and testing steps were as follows:

  • Site timezone: UTC
  • Device timezone: Tokyo
  1. In the app, go to My store > Today, This Week, This Month, This Year.
  2. Make a note of the items and counts that appear in the top performers section on each tab in the app.
  3. On the web, add a few new orders then go to WP Admin > Analytics > Products.
  4. Make a note of the items and counts that appear in the top performers section on each tab on the web.
  5. In the app, go to My store > Today, This Week, This Month, This Year again.
  6. Check to see if the day, week, month, or year items and counts update as expected.
  7. Pull-to-refresh.
  8. Compare the items and counts from the previous steps to what you can see in the app.

Results: In my test, I could eventually see the numbers for the week in the app but the numbers on the "This Week" tab in the app showed the numbers from the "Last Week" report in the Analytics section in the dashboard. The Today section of the app never did update for me during this test. Upon thinking about it, I am actually not sure whether the Stats should show numbers relative to the site or the device timezone but you can see in my test video that it is a bit confusing. (5m26s)

Today in app|This Week in app|Last Week in dashboard|Week to Date in dashboard
---|---|---|---
IMG_3916|IMG_3915|Screen Shot 2021-01-18 at Jan 18 5 09 15 PM|Screen Shot 2021-01-18 at Jan 18 5 11 07 PM

Tested with WCiOS 5.8.0.0 (TestFlight beta) on iPhone 6S iOS 13.7 on site profound-stork.jurassic.ninja WordPress 5.6 WooCommerce 4.9.0 Jetpack 9.3.1 logged in as testuser011121 in the app and demo on the site.


App logs for the timestamp matching the video

2021/01/19 08:55:18:756  🔵 Tracked main_menu_settings_tapped, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:55:22:674  🔵 Tracked settings_about_woocommerce_link_tapped, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:55:27:491  🔵 Tracked main_tab_orders_selected, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:55:28:325  🔵 Tracked orders_list_loaded, properties: [AnyHashable("status"): "", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:56:01:727  🔵 Tracked main_tab_dashboard_selected, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:56:05:773  ♻️ Requesting dashboard data be reloaded...
2021/01/19 08:56:06:354  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("range"): "hour", AnyHashable("blog_id"): 188104197]
2021/01/19 08:56:06:361  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("range"): "day", AnyHashable("blog_id"): 188104197]
2021/01/19 08:56:06:560  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "hour", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:56:06:586  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "week", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:56:06:606  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "year", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:56:06:617  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:56:06:668  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "month", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:56:06:702  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:56:06:899  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:56:06:926  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "month"]
2021/01/19 08:56:07:219  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("range"): "day", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:56:07:226  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("range"): "week", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:56:11:509  🔵 Tracked main_menu_settings_tapped, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:56:14:676  🔵 Tracked settings_about_woocommerce_link_tapped, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:56:21:457  🔵 Tracked application_closed
2021/01/19 08:56:57:650  TracksService Error while remote calling: Error Domain=NSURLErrorDomain Code=-1005 "The network connection was lost." UserInfo={NSUnderlyingError=0x2828cf240 {Error Domain=kCFErrorDomainCFNetwork Code=-1005 "(null)" UserInfo={_kCFStreamErrorCodeKey=53, _kCFStreamErrorDomainKey=1}}, NSErrorFailingURLStringKey=https://public-api.wordpress.com/rest/v1.1/tracks/record, NSErrorFailingURLKey=https://public-api.wordpress.com/rest/v1.1/tracks/record, _kCFStreamErrorDomainKey=1, _kCFStreamErrorCodeKey=53, NSLocalizedDescription=The network connection was lost.}
2021/01/19 08:56:59:548  🔵 Tracked main_tab_orders_selected, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:57:00:399  🔵 Tracked orders_list_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("status"): "", AnyHashable("is_wpcom_store"): false]
2021/01/19 08:57:11:558  🔵 Tracked main_tab_dashboard_selected, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:57:16:293  🔵 Tracked main_tab_dashboard_reselected, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:57:16:299  ♻️ Requesting dashboard data be reloaded...
2021/01/19 08:57:16:860  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("range"): "day", AnyHashable("is_wpcom_store"): false]
2021/01/19 08:57:16:867  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("range"): "week", AnyHashable("is_wpcom_store"): false]
2021/01/19 08:57:17:052  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "hour", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:57:17:075  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "week", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:57:17:095  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "year"]
2021/01/19 08:57:17:138  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "month", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:57:17:185  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:57:17:201  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "day"]
2021/01/19 08:57:17:255  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "month"]
2021/01/19 08:57:17:453  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("granularity"): "day", AnyHashable("is_wpcom_store"): false]
2021/01/19 08:57:17:853  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("range"): "hour", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:57:17:859  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("range"): "day", AnyHashable("blog_id"): 188104197]
2021/01/19 08:57:30:670  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("range"): "day", AnyHashable("blog_id"): 188104197]
2021/01/19 08:57:30:677  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("range"): "week", AnyHashable("blog_id"): 188104197]
2021/01/19 08:58:09:265  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("range"): "day", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:58:09:272  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("range"): "month", AnyHashable("blog_id"): 188104197]
2021/01/19 08:58:20:099  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("range"): "month", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:58:20:105  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("range"): "year", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:58:21:487  🔵 Tracked dashboard_pulled_to_refresh, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:58:21:490  ♻️ Requesting dashboard data be reloaded...
2021/01/19 08:58:22:538  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 08:58:22:552  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:58:22:584  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:58:22:604  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197, AnyHashable("granularity"): "week"]
2021/01/19 08:58:22:655  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "month", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:58:22:677  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "year", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:58:22:698  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("granularity"): "month", AnyHashable("is_wpcom_store"): false]
2021/01/19 08:58:22:827  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "hour", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:58:38:898  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("range"): "day"]
2021/01/19 08:58:38:905  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("range"): "month", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:58:44:798  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("range"): "day", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:58:44:804  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("range"): "week"]
2021/01/19 08:59:14:066  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("range"): "day"]
2021/01/19 08:59:14:073  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("range"): "month"]
2021/01/19 08:59:20:515  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("range"): "day", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:59:20:522  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("range"): "week", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:59:24:279  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("range"): "hour", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:59:24:287  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("range"): "day", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:59:25:989  🔵 Tracked dashboard_pulled_to_refresh, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:59:25:993  ♻️ Requesting dashboard data be reloaded...
2021/01/19 08:59:26:797  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "hour", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:59:26:815  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "day", AnyHashable("blog_id"): 188104197]
2021/01/19 08:59:26:835  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "month", AnyHashable("blog_id"): 188104197]
2021/01/19 08:59:26:854  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "year", AnyHashable("blog_id"): 188104197]
2021/01/19 08:59:26:870  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "week", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 08:59:26:901  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "day"]
2021/01/19 08:59:26:953  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "month"]
2021/01/19 08:59:27:154  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "day", AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:06:074  🔵 Tracked dashboard_pulled_to_refresh, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:06:078  ♻️ Requesting dashboard data be reloaded...
2021/01/19 09:00:07:742  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:08:256  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "year", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:08:586  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "week", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:08:781  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "day", AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:08:914  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "hour", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:08:947  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "day"]
2021/01/19 09:00:09:001  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "month", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:09:021  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "month", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:10:408  🔵 Tracked dashboard_pulled_to_refresh, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:10:411  ♻️ Requesting dashboard data be reloaded...
2021/01/19 09:00:12:140  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "week", AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:12:192  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "month"]
2021/01/19 09:00:12:206  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:12:340  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "hour"]
2021/01/19 09:00:12:537  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197, AnyHashable("granularity"): "day"]
2021/01/19 09:00:12:557  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197, AnyHashable("granularity"): "year"]
2021/01/19 09:00:12:587  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "month", AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:12:620  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:15:233  🔵 Tracked application_closed
2021/01/19 09:00:30:355  TracksService Error while remote calling: Error Domain=NSURLErrorDomain Code=-1005 "The network connection was lost." UserInfo={NSUnderlyingError=0x2828fa130 {Error Domain=kCFErrorDomainCFNetwork Code=-1005 "(null)" UserInfo={NSErrorPeerAddressKey=<CFData 0x28045a210 [0x1fdf9f730]>{length = 16, capacity = 16, bytes = 0x100201bbc0004e160000000000000000}, _kCFStreamErrorCodeKey=53, _kCFStreamErrorDomainKey=1}}, NSErrorFailingURLStringKey=https://public-api.wordpress.com/rest/v1.1/tracks/record, NSErrorFailingURLKey=https://public-api.wordpress.com/rest/v1.1/tracks/record, _kCFStreamErrorDomainKey=1, _kCFStreamErrorCodeKey=53, NSLocalizedDescription=The network connection was lost.}
2021/01/19 09:00:31:776  🔵 Tracked dashboard_pulled_to_refresh, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:31:782  ♻️ Requesting dashboard data be reloaded...
2021/01/19 09:00:32:626  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "month", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:32:740  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:32:889  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "hour"]
2021/01/19 09:00:33:391  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "day"]
2021/01/19 09:00:33:472  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "month"]
2021/01/19 09:00:33:500  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "week"]
2021/01/19 09:00:33:516  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "day"]
2021/01/19 09:00:33:543  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "year", AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:34:827  🔵 Tracked dashboard_pulled_to_refresh, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:34:832  ♻️ Requesting dashboard data be reloaded...
2021/01/19 09:00:35:992  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("granularity"): "day", AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:36:028  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:36:050  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "month", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:36:072  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "year"]
2021/01/19 09:00:36:092  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "week", AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:36:103  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:36:230  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "hour", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:36:283  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("granularity"): "month", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:38:859  🔵 Tracked dashboard_pulled_to_refresh, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:38:863  ♻️ Requesting dashboard data be reloaded...
2021/01/19 09:00:39:793  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("granularity"): "month", AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:40:053  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "day", AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:40:088  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197, AnyHashable("granularity"): "day"]
2021/01/19 09:00:40:098  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("granularity"): "day", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:40:152  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("granularity"): "month", AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:40:173  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "year", AnyHashable("blog_id"): 188104197]
2021/01/19 09:00:40:302  🔵 Tracked dashboard_main_stats_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("granularity"): "hour", AnyHashable("is_wpcom_store"): false]
2021/01/19 09:00:40:323  🔵 Tracked dashboard_top_performers_loaded, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false, AnyHashable("granularity"): "week"]
2021/01/19 09:01:02:890  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197, AnyHashable("range"): "day"]
2021/01/19 09:01:02:897  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("range"): "week", AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:11:29:613  🔵 Tracked main_tab_dashboard_reselected, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:11:31:120  🔵 Tracked dashboard_main_stats_date, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("range"): "hour", AnyHashable("blog_id"): 188104197]
2021/01/19 09:11:31:129  🔵 Tracked dashboard_top_performers_date, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197, AnyHashable("range"): "day"]
2021/01/19 09:11:52:125  🔵 Tracked application_closed
2021/01/19 09:11:52:412  TracksService sendQueuedEvents completed. Sent 122 events.
2021/01/19 09:17:06:817  🔵 Tracked main_tab_dashboard_reselected, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:17:07:408  🔵 Tracked main_menu_settings_tapped, properties: [AnyHashable("blog_id"): 188104197, AnyHashable("is_wpcom_store"): false]
2021/01/19 09:17:12:747  🔵 Tracked main_menu_contact_support_tapped, properties: [AnyHashable("is_wpcom_store"): false, AnyHashable("blog_id"): 188104197]
2021/01/19 09:20:14:071  🔵 Tracked application_closed
2021/01/19 09:20:14:272  TracksService sendQueuedEvents completed. Sent 4 events.

Note: on the web, "Top Products - Items Sold" appears to have moved to the WooCommerce > Analytics > Products section, or /wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Fproducts&period=week&compare=previous_year when viewing wc-admin in a browser. Tested with WP 5.6 WooCommerce 4.9.0.

designsimply picture designsimply on 19 Jan 2021
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