Web-bugs: www.facebook.com - see bug description

[lele1991]

URL: https://www.facebook.com/

Browser / Version: Firefox 79.0
Operating System: Windows 10
Tested Another Browser: Yes Internet Explorer

Problem type: Something else
Description: facebook chat unresponsive, lag, delay
Steps to Reproduce:
When i try to text on chat or do a search the text have a delay, like 3 seconds to show.

Browser Configuration

• None

_From webcompat.com with ❤️_

[softvision-oana-arbuzov]

Thanks for the report, but I'm not able to reproduce the issue. For me the chat is responsive and I did not experience any lag.

Tested with:
Browser / Version: Firefox Nightly 81.0a1 (2020-08-19)
Operating System: Windows 10 Pro

@lele1991 could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again?

[lele1991]

Thanks for the report, but I'm not able to reproduce the issue. For me the chat is responsive and I did not experience any lag.

Tested with:
Browser / Version: Firefox Nightly 81.0a1 (2020-08-19)
Operating System: Windows 10 Pro

@lele1991 could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again?

Hi, i tried all the things already. Clearing cache/data/cookies/disable ad.. I don't know what to do..

[softvision-oana-arbuzov]

@lele1991 could you upload a performance profile here (Inpect Element>Performance tab> Record performance profile)?
While recording is in progress try to reproduce the issue.

Save the recording, create a zip archive and add it here in a comment.

[lele1991]

@softvision-oana-arbuzov

https://share.firefox.dev/3gcmKba

I did this yesterday. And did again today. Can u access the site?
I tried upload the archive that i downloaded, but for some reason it's not attaching here (yes, is a zip archive).

[softvision-oana-arbuzov]

Yes I can access it, great.

@karlcow can you have a look on it ?

[lele1991]

@softvision-oana-arbuzov If u need, i can do the performance again with higher period of time (and sorry about my english)

A video of the delay on fb:
https://drive.google.com/file/d/1UsyMmGhN_Gj9iSJh_tPhFGE8u7QLm4Ap/view?usp=sharing

[lele1991]

@softvision-oana-arbuzov i tried on linux (my other os), internet explorer and opera web browser. I don't have this issue in the other platforms.