Jetpack: Widget saving fails with Jetpack 5.2

Created on 2 Aug 2017  路  11Comments  路  Source: Automattic/jetpack

Steps to reproduce the issue

On a site running Jetpack 5.2 add a widget from WP Admin or the Customizer (tested with a text widget and category widget), make a change to the widget such as adding a title, and click Save or allow auto-save to run. The changes will then disappear. This happens without error in WP Admin, but in the Customizer the error "Invalid value" is shown. The widget does appear to be added to the location it is set to, but no changes can be made to it besides location.

What I expected

Widgets settings to be saved properly.

What happened instead

Changes are lost on manual save (WP Admin) or auto save (Customizer).

WP Admin screencast:

screen capture on 2017-08-01 at 22-10-22

Customizer screenshot:

screen shot 2017-08-01 at 10 11 53 pm

[Pri] High [Type] Bug

Most helpful comment

Jetpack 5.2.1 has been released and it fixes this issue.
https://jetpack.com/2017/08/02/jetpack-5-2-1-fixes-a-sidebar-widget-bug/

All 11 comments

I can reproduce. Noting ( in case it helps debug ) that it is only happening with new widgets, and not widgets that were already in the sidebar.

Another report with a social icons widget on https://samanthasweede.com/
They were trying to add this widget from wp-admin and it doesn't work either.

Another report on somerandomlady.com with multiple widgets.

In this case I _was_ able to add a widget through wp-admin. Site owner will use this as a workaround for now.

Trying to add a valid username to Jetpacks Twitter Timeline widget is also producing the "Invalid value." error

614913-zen

615283-zen

Since we can reproduce and actively worked on, we don't need to report impacted tickets here.

I have been literally trying to find a solution to this for the last 8hrs - I have been going crazy! How long do these bugs normally take to resolve? Thanks everyone #feelnormal #newtothis

@mycircleuk The fit is in for testing right now and we're planning on release a bug fix into production soon.

551729-hc

Jetpack 5.2.1 has been released and it fixes this issue.
https://jetpack.com/2017/08/02/jetpack-5-2-1-fixes-a-sidebar-widget-bug/

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