Cwa-app-ios: Low risk contact seems like a high risk contact

Created on 2 Nov 2020 · 4Comments · Source: corona-warn-app/cwa-app-ios

Issue: If your app is warning you about a high risk contact it shows how many days it dates back. This works fine. The problem is: If you have a low risk contact during the time that your app is red it changes the number of days and the communication makes it seem like you had another high risk contact.

Example: your app is red and tells you the last high risk contact is 6 days ago. You go to the get tested where you probably have a good chance to have a low risk contact with a corona positive person. Let's assume that you actually do have a low risk contact. As soon as this person gets the test result another risk contact shows in the app and the number of days reduces by 6 days. In the communication it makes you believe that you had another high-risk contact. Which leaves you confused and afraid that you have to get tested once again. If you wait and Don't do anything about it your CWA is getting green again 14 days after the real high risk contact. (How you find out that the second contact actually was not high risk)

Expected behavior: if you have a low risk contact during the time you're app is red it should not be given the impression that it was a high risk contact.

Solution: also in the state of a red CWA there need to be distinction of low and high risk contacts.

Thank you for looking in to this!

Cheers Reggirella

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Reggirella

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All 4 comments

Hey @Reggirella
Please take a look at this Issue & close yours so we can focus on one ticket. Thanks!

Duplicate of https://github.com/corona-warn-app/cwa-documentation/issues/422

Ein-Tim on 2 Nov 2020

👍1

Yes it is exactly this issue. Sorry have not found it when I was searching.

Reggirella on 2 Nov 2020

Dear @Reggirella,

Thank you very much for your contribution.
As @Ein-Tim suggests, your suggestion seems to be a duplicate of https://github.com/corona-warn-app/cwa-documentation/issues/422.

There are actually several issues open on the question how low risk encounters should be notified: