Woocommerce-ios: GridIcon crash on startup → EXC_BREAKPOINT: Fatal error

Created on 22 Jun 2020 · 16Comments · Source: woocommerce/woocommerce-ios

EXC_BREAKPOINT: Fatal error
  File "GridiconsGenerated.swift", line 418, in GridiconType.icon.getter
  File "Gridicons.swift", line 48, in Gridicon.generateIcon
  File "<compiler-generated>", in Gridicon.generateIcon
  File "<compiler-generated>", in @callee_guaranteed
  File "<compiler-generated>", in @callee_guaranteed
...
(93 additional frame(s) were not displayed)

Sentry issue: WOOCOMMERCE-IOS-8B

As of June 22, 2020:

57 events
11 users affected

First seen on 4.4.

crash

Source

sentry-io[bot]

All 16 comments

As of July 13, 2020:

341 events
39 users affected

shiki on 13 Jul 2020

Looks like it's the statsAlt image not loading?

astralbodies on 14 Jul 2020

Sentry issue: WOOCOMMERCE-IOS-1C5K

• 194 events
• 21 users

sentry-io[bot] on 16 Sep 2020

We'll wait and see what the effect of https://github.com/woocommerce/woocommerce-ios/pull/2819 will be for this.

shiki on 25 Sep 2020

Sentry issue: WOOCOMMERCE-IOS-1CBE

sentry-io[bot] on 7 Oct 2020

Sentry issue: WOOCOMMERCE-IOS-1CBF

sentry-io[bot] on 8 Oct 2020

As of Oct 15:

At least 840 events.
At least 35 users.

shiki on 15 Oct 2020

I just merged this as a potential fix: https://github.com/woocommerce/woocommerce-ios/pull/3059
Let's monitor it on release 5.4

Ecarrion on 27 Oct 2020

👍1

Sentry issue: WOOCOMMERCE-IOS-1CCE

Just linking this crash that was not merged by Sentry. -- @shiki

sentry-io[bot] on 30 Oct 2020

It looks like the #3059 fix didn't work. 😭

Moving this back to _Prioritized_.

shiki on 17 Nov 2020

😕3

Sentry issue: WOOCOMMERCE-IOS-1CDW

sentry-io[bot] on 19 Nov 2020

https://github.com/woocommerce/woocommerce-ios/issues/3207 could be related to this. Note that they have different stack traces.

shiki on 25 Nov 2020

Sentry issue: WOOCOMMERCE-IOS-1CEP

sentry-io[bot] on 25 Nov 2020

Some findings:

happens mostly on iOS 13.5
quite high percentage of rooted devices according to Sentry
I believe sentry is not very consistent in determining rooted devices, so the actual number may be higher
latest iOS 13 version is 13.7, but I don't see this version in reports on Sentry.