Web-stories-wp: Encoding of special characters broken on frontend

Created on 21 Aug 2020  路  8Comments  路  Source: google/web-stories-wp

Bug Description

Special characters like 脿貌霉'矛 doesnt works after beta2 update

Expected Behaviour

Show fonts special characters

Steps to Reproduce

Open 1 webstory like https://claudia-makeup.com/stories/recensione-snap-shadow-cadet-webstory/

Screenshots

Cattura

Additional Context


Tested on windows10 chrome, windoes10 firefox, one plus 5t android 10 with chrome, and firefox

  • Plugin Version: beta2

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Acceptance Criteria

Implementation Brief

AMP Output WordPress Bug Support

Most helpful comment

At the same time I suggest talking to your hosting provider to upgrade your version of PHP and specifically the libxml version used by PHP.

I downloaded your plugin version and updated the php, now the problem seems fixed, thanks!

All 8 comments

@Dennis-95 thanks for reporting!

I see validation errors on the story, which looks like you are experiencing this issue. It occurs on certain server configurations.

Could you download this in-development version of the plugin which fixes the validation errors:

web-stories.zip

Let us know if the special characters issue persists with this version.

@Dennis-95 thanks for reporting!

I see validation errors on the story, which looks like you are experiencing this issue. It occurs on certain server configurations.

Could you download this in-development version of the plugin which fixes the validation errors:

web-stories.zip

Let us know if the special characters issue persists with this version.

Thanks a lot! I tried to install this version but the problem seems persist

@Dennis-95 thanks for your reply!

So the validation errors are now gone, but I also still see the issue with the special characters.

Did you create this story with one of the provided templates? If so, which one?

@Dennis-95 thanks for your reply!

So the validation errors are now gone, but I also still see the issue with the special characters.

Did you create this story with one of the provided templates? If so, which one?

I used fresh and bright template, but also on stories made from 0 like https://claudia-makeup.com/stories/come-truccare-occhi-verdi-webstory/ seems not working

Thanks a lot!

is there a way to fix the problem? Do you suggest to revert the beta1?

@Dennis-95 No, we do not recommend downgrading. While we are working on addressing this rare issue for affected users, please try this in-development version and let us know if you see any changes. Download: web-stories.zip

At the same time I suggest talking to your hosting provider to upgrade your version of PHP and specifically the libxml version used by PHP.

At the same time I suggest talking to your hosting provider to upgrade your version of PHP and specifically the libxml version used by PHP.

I downloaded your plugin version and updated the php, now the problem seems fixed, thanks!

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