Web-bugs: pajak.go.id - The Search field is not correctly displayed

Created on 24 Apr 2018  路  6Comments  路  Source: webcompat/web-bugs



URL: http://pajak.go.id/

Browser / Version: Firefox Mobile Nightly 61.0a1 (2018-04-24)
Operating System: Windows 10
Tested Another Browser: Yes

Problem type: Design is broken
Description: The Search field is not correctly displayed
Steps to Reproduce:

  1. Navigate to: http://pajak.go.id/
  2. Observe the Search (Cari) field.

Expected Behavior:
The Search field is positioned above the buttons.

Actual Behavior:
The Search field is positioned on the right of the buttons.

Notes:

  1. The issue is not reproducible on Chrome 66.
  2. Screenshot attached.

Watchers:
@softvision-oana-arbuzov
@softvision-sergiulogigan

sv;
Screenshot Description

_From webcompat.com with 鉂わ笍_

browser-firefox-mobile country-id engine-gecko priority-normal status-second-contact

Most helpful comment

Well, it's quite difficult to contact some Indonesian government websites about technical issues, as many of them are outdated and do not provide a special contact page for technical issues.

However, I know a website called lapor.go.id, which manages reports related with many Indonesian government instances. In case that I do not find any more ways to contact Direktorat Jenderal Pajak (the site owner), I might start a new report at lapor.go.id to fix this issue, as well as asking other government instances to properly set up contact forms for future technical issues with websites.

All 6 comments

This is a followup on #12007 which was initially reported by @galangsat

There is a section element wrapping the form for the input.

Screenshot Description

It has an active float:right which has a different behavior in Chrome and Firefox.

if I remove the

.pull-right {
    /* float: right !important; */
}

The float:none takes precedence and we get the same design in Firefox and Chrome. And this is working in Chrome too.

So here we could contact them to just do that. Another way is to just add a width: 100%; on #block-search-form.

.navbar #block-search-form {
    float: none;
    margin: 5px 0 5px 5px;
    width: 100%;
}

The contact us page is empty.
http://www.pajak.go.id/content/kontak-kami

They have a twitter account but which seems to broadcast only
https://twitter.com/DitjenPajakRI

but with a description and email addresses

Akun Resmi Direktorat Jenderal Pajak | Untuk Informasi & Pengaduan Wajib Pajak hubungi 1500200, @kring_pajak, [email protected], [email protected]

Well, it's quite difficult to contact some Indonesian government websites about technical issues, as many of them are outdated and do not provide a special contact page for technical issues.

However, I know a website called lapor.go.id, which manages reports related with many Indonesian government instances. In case that I do not find any more ways to contact Direktorat Jenderal Pajak (the site owner), I might start a new report at lapor.go.id to fix this issue, as well as asking other government instances to properly set up contact forms for future technical issues with websites.

Contacted via Twitter

Apparently the issue was not resolved, so I decided to contact them for a second time.

Looks like this site has been updated.

Screen Shot 2019-05-07 at 1 17 21 PM

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