Waveboxapp: Duplicate Slack Notifications across devices

[jedashford]

• Wavebox Version: 4.5.10
• Operating System & Version: Mac 10.14.2
• Account type (if applicable): Slack

Expected & actual behavior
When I get a slack notification with the client open on my desktop (in wavebox), I don't expect to also get that notification on my mobile device. When using the mac slack app, I don't get notification to both devices. The desktop gets the notifications and its not duplicated across my other devices.

Steps to reproduce
NA

Is the bug persistent or intermittent?
Do you only see it sometimes or does it always happen?

Screenshots
NA

Additional information
First time wavebox user here. I've unchecked the 'sleep & behavior' > 'sleep tab after minutes of inactivity'.

[jedashford]

I just found a setting for "When I'm not active on desktop, send notifications to my mobile devices". Is there a way that wavebox can keep the page active like the native app? So my screen is active, Im looking at it, but slack thinks my session is inactive. Others must have faced this issue.

[Thomas101]

Thanks for reporting! I've got a fix together which will be out in the next release shortly

[jedashford]

Thank you! This is an excellent product. I've spread word around the office. Instead of having multiple tabs open, on chrome, plus multiple native apps open, I get to just have them all contained in wavebox. The world needs this.

[Thomas101]

Hey, I had some email notifications about conversation on this - but it looks like the messages have been removed.

It revolved around the current behaviour (with duplicate notifications) being more useful in some instances. The PR does include a switch to turn the new behaviour off, the plan is to deprecate this on the next major release and use only the new behaviour.

If there's a use-case for keeping the current behaviour and duplicate notifications, we'd love to know, because we can keep the switch in. In addition to this, we would probably look at having the option configurable per each Slack team, but I'm just second guessing the conversation at the moment.

Would be good to know!

[Thomas101]

Hi, we’ve just released this to the beta channel of Wavebox in version 4.5.11. If you want to give it a try there are some instructions on how to use the beta channel here.

If there is demand for maintaining the old behaviour, we'll add a more permanent option in during this beta cycle.

Thanks

[jedashford]

Yeah I deleted my comment since I sent it by email and the comment I was referencing was deleted by the user.

I think your solution fixes both of the issues mentioned since it keeps the connection alive. So I can actually change the web setting I mentioned above to send me messages to my phone immediatly after the socket is closed instead of waiting the standard 2 minutes and possibly missing those 2 minutes of messages. I'll test it today in the beta.

[Thomas101]

Thanks @jedashford , I've added it in to be per account on the basis that is the right assumption anways :)

[jedashford]

I've been using this for a few days and changed slack's settings to show me notifications after 1m of inactivity and I'm no longer getting duplication notifications while having wavebox running and an active session of slack. You are awesome, thank you!

[Thomas101]

Just as an update to this, the Keep Slack WebSockets in active mode setting has been moved from Advanced to be under Account Settings > Advanced and can be changed for each account :)

[Thomas101]

Hi, this has just been released in the latest version of Wavebox (4.7.0). You can get the update by using the Application/File menu and clicking Check for Update or by downloading the latest version from our download page. Thanks!

[jedashford]

This fixed all concerns I had, its perfectly responsive. When I close my
laptop, I get notifications to my phone immediately. Thanks for the support
and I wish you all the best.

On Tue, Feb 12, 2019 at 3:15 AM Thomas Beverley [e-mail]
wrote:

Hi, this has just been released in the latest version of Wavebox (4.7.0).
You can get the update by using the Application/File menu and clicking Check
for Update or by downloading the latest version from our download page
https://wavebox.io/download. Thanks!

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