Waveboxapp: UI freezes after suspending

[sztomi]

• Wavebox Version: 4.3.0
• Operating System & Version: Linux Mint 19
• (Linux only) Install method: Snap
• Account type (if applicable): n.a.

Expected & actual behavior
Actual: When I suspend and resume my PC, the Wavebox window no longer updates. It seems to be still running: I get notification sounds etc. The system tray icon works. But the only way to recover is to close the window and exit via the system tray, then restart Wavebox.

Expected: After suspending and resuming my PC, Wavebox continues to function as before.

Steps to reproduce

1. Suspend my PC.
2. Resume my PC.

Is the bug persistent or intermittent?

It's not 100%, but like 98% of the time. I think it has to do with the way my PC handles suspending.

Screenshots
There is nothing special, the UI just appears to be completely frozen.

[Thomas101]

Just as a hunch, I wonder if this could be down the snap packaging. It could be some of the snap apis failing with Mint for some reason.

Would you be able to give a quick test, with say the tar distribution from our download page? Once extracted, quit your current install and run sh wavebox.sh to start the app and try suspeding & resuming to see if it crashes.

Just as a side note, your accounts wont be pulled across from the snap install because it sandboxes the data seperately.

[sztomi]

Sorry for the super late answer. I switched to the dpkg a couple of days ago, but I'm still experiencing the freeze. I'll try the test you suggested and let you know.

[Thomas101]

Thanks. I wonder if the upcoming chromium upgrade will help with this then. I'll drop you a note when the next beta comes out - will definitely be worth trying that

[logankoester]

I'm not sure yet whether it's related to suspend (it may be), but I am also experiencing long frozen UI incidents after Wavebox has been open for a few hours, since the last month or so. I measured my Wavebox uptime in days+ before this began occurring, and now I have to xkill it at least once a day.

[Thomas101]

@logankoester which linux dist and install method are you using?

[logankoester]

Thanks for getting back to me (and all your hard work) @Thomas101! I'm on Arch Linux using this package: https://aur.archlinux.org/packages/wavebox-bin/

This script explains the details: https://aur.archlinux.org/cgit/aur.git/tree/PKGBUILD?h=wavebox-bin

[sztomi]

@Thomas101 I was able to make it freeze from the tarball package as well. Also, lately I'm having a similar issue with vscode and the devs are also hoping to resolve that via an electron upgrade: https://github.com/Microsoft/vscode/issues/60467

Holding out for a beta build then.

[Thomas101]

We should be shipping an updated electron upgrade this week on our beta channel. I'll pop a message on when this is released

[logankoester]

Sounds good! I will try it when available and let you know the result.

[Thomas101]

Hi, we’ve just released an updated version of electron to the beta channel of Wavebox in version 4.4.2. If you want to give it a try there are some instructions on how to use the beta channel here. Thanks

[sztomi]

I have switched to the beta channel. It feels way snappier to start with. I'll report in a week if I encountered the original issue.

[logankoester]

Same, this feels way better so far. Haven't seen the freezing issue yet.
Will update if it occurs.

On Wed, Nov 28, 2018, 16:39 Tamás Szelei <[email protected] wrote:

I have switched to the beta channel. It feels way snappier to start with.
I'll report in a week if I encountered the original issue.

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[sztomi]

I haven't experienced any freezing or slowdowns and overall everything seems much smoother and faster with the beta build. I specifically looked out for situations when earlier it would have frozen.

[logankoester]

Same here @sztomi, haven't had a freeze yet, and definitely would have hit it by now (several times) in the previous release. I think we're good here!

[Thomas101]

Thanks for the feedback everyone! Great to hear :)

[Thomas101]

Hi, this has just been released in the latest version of Wavebox (4.5.0). You can get the update by using the Application/File menu and clicking Check for Update or by downloading the latest version from our download page. Thanks!