Synergy-core: Synergy2.0 Unable to connect out through a proxy

[alistair23]

Operating Systems

Server: Ubuntu 17.10
Client: Doesn't matter

Synergy Version

2.0.0-beta4

Steps to reproduce bug

1. Launch Synergy on a system behind a proxy
2. Click "Sign in with Symless"
3. See the error "Couldn't connect to Synergy Cloud. Please check your internet connection and then try again"

Other info

It looks like 2.0 now relies on internet access which is not a good idea behind corporate networks. It also doesn't seem to have any way to specify a proxy. All the proxy settings are set on the machine and even launching Synergy from bash with the standard proxy environment variables set didn't help.

[alistair23]

Ok, I managed to get something working by running synergy2 and synergyd with tsocks. But nothing will connect. This is the syndergyd log:

[2017-10-10T10:08:36] debug: service log path: /var/log/synergy-service.log
[2017-10-10T10:08:36] info: starting service...
[2017-10-10T10:08:36] debug: connectivity test server started
[rawsocket_server_impl.cpp:94][start] starting rawsocket server
RawSocket handshake reply received
connect successful: valid handshake
RX preparing to receive message ..
TX message (126 octets) ...
TX message: hello ["default", {"authid":"", "authmethods":[], "roles":{"subscriber":{}, "callee":{"features":{"call_timeout":true}}, "publisher":{}, "caller":{"features":{"call_timeout":true}}}}]
[wamp_message_processor.cpp:47][process_message] processing message: hello
[wamp_router_impl.cpp:108][attach_session] attaching session: session [7090515283965860,default,none]
[wamp_dealer.cpp:65][attach_session] attach session: session [7090515283965860,default,none]
[wamp_broker.cpp:51][attach_session] attach session: session [7090515283965860,default,none]
[wamp_router_impl.cpp:164][process_hello_message] session [7090515283965860,default,none], hello [default, {"authid":"", "authmethods":[], "roles":{"subscriber":{}, "callee":{"features":{"call_timeout":true}}, "publisher":{}, "caller":{"features":{"call_timeout":true}}}}]
[wamp_router_impl.cpp:192][process_hello_message] session [7090515283965860,default,open], welcome [7090515283965860, {"roles":{"dealer":{"features":{"call_timeout":true, "progressive_call_results":true}}, "broker":{}}}]
[rawsocket_transport.cpp:39][send_message] sending message: welcome
RX message (85 octets) ...
RX message received.
RX message: welcome [7090515283965860, {"roles":{"dealer":{"features":{"call_timeout":true, "progressive_call_results":true}}, "broker":{}}}]
[2017-10-10T10:08:36] debug: creating rpc endpoints
[2017-10-10T10:08:36] debug: rpc endpoints created
[2017-10-10T10:08:36] info: service started successfully
RX preparing to receive message ..
TX message (79 octets) ...
TX message: publish [1, {}, "synergy.service.log", ["[2017-10-10T10:08:36] debug: creating rpc endpoints\n"]]
TX message (23 octets) ...
TX message: register [2, {}, "synergy.core.start"]
TX message (28 octets) ...
TX message: register [3, {}, "synergy.profile.request"]
TX message (24 octets) ...
TX message: register [4, {}, "synergy.auth.update"]
TX message (78 octets) ...
TX message: publish [5, {}, "synergy.service.log", ["[2017-10-10T10:08:36] debug: rpc endpoints created\n"]]
TX message (84 octets) ...
TX message: publish [6, {}, "synergy.service.log", ["[2017-10-10T10:08:36] info: service started successfully\n"]]
[wamp_message_processor.cpp:47][process_message] processing message: publish
[wamp_broker.cpp:111][process_publish_message] session [7090515283965860,default,open], publish [1, {}, synergy.service.log, ["[2017-10-10T10:08:36] debug: creating rpc endpoints\n"], null]
[wamp_message_processor.cpp:47][process_message] processing message: register
[wamp_dealer.cpp:304][process_register_message] session [7090515283965860,default,open], register [2, {}, synergy.core.start]
[wamp_dealer.cpp:345][process_register_message] session [7090515283965860,default,open], registered [2, 1]
[rawsocket_transport.cpp:39][send_message] sending message: registered
RX message (4 octets) ...
[wamp_message_processor.cpp:47][process_message] processing message: register
[wamp_dealer.cpp:304][process_register_message] session [7090515283965860,default,open], register [3, {}, synergy.profile.request]
[wamp_dealer.cpp:345][process_register_message] session [7090515283965860,default,open], registered [3, 2]
[rawsocket_transport.cpp:39][send_message] sending message: registered
RX message received.
RX message: registered [2, 1]
RX preparing to receive message ..
RX message (4 octets) ...
[wamp_message_processor.cpp:47][process_message] processing message: register
[wamp_dealer.cpp:304][process_register_message] session [7090515283965860,default,open], register [4, {}, synergy.auth.update]
[wamp_dealer.cpp:345][process_register_message] session [7090515283965860,default,open], registered [4, 3]
[rawsocket_transport.cpp:39][send_message] sending message: registered
RX message received.
RX message: registered [3, 2]
RX preparing to receive message ..
RX message (4 octets) ...
[wamp_message_processor.cpp:47][process_message] processing message: publish
[wamp_broker.cpp:111][process_publish_message] session [7090515283965860,default,open], publish [5, {}, synergy.service.log, ["[2017-10-10T10:08:36] debug: rpc endpoints created\n"], null]
RX message received.
RX message: registered [4, 3]
RX preparing to receive message ..
[wamp_message_processor.cpp:47][process_message] processing message: publish
[wamp_broker.cpp:111][process_publish_message] session [7090515283965860,default,open], publish [6, {}, synergy.service.log, ["[2017-10-10T10:08:36] info: service started successfully\n"], null]
[wamp_message_processor.cpp:47][process_message] processing message: hello
[wamp_router_impl.cpp:108][attach_session] attaching session: session [2257228500326156,default,none]
[wamp_dealer.cpp:65][attach_session] attach session: session [2257228500326156,default,none]
[wamp_broker.cpp:51][attach_session] attach session: session [2257228500326156,default,none]
[wamp_router_impl.cpp:164][process_hello_message] session [2257228500326156,default,none], hello [default, {"authid":"", "authmethods":[], "roles":{"subscriber":{}, "callee":{"features":{"call_timeout":true}}, "publisher":{}, "caller":{"features":{"call_timeout":true}}}}]
[wamp_router_impl.cpp:192][process_hello_message] session [2257228500326156,default,open], welcome [2257228500326156, {"roles":{"dealer":{"features":{"call_timeout":true, "progressive_call_results":true}}, "broker":{}}}]
[rawsocket_transport.cpp:39][send_message] sending message: welcome
[wamp_message_processor.cpp:47][process_message] processing message: subscribe
[wamp_broker.cpp:171][process_subscribe_message] session [2257228500326156,default,open], subscribe [1, {}, synergy.core.log]
[wamp_broker.cpp:201][process_subscribe_message] session [2257228500326156,default,open], subscribed [1, 1]
[rawsocket_transport.cpp:39][send_message] sending message: subscribed
[wamp_message_processor.cpp:47][process_message] processing message: subscribe
[wamp_broker.cpp:171][process_subscribe_message] session [2257228500326156,default,open], subscribe [2, {}, synergy.service.log]
[wamp_broker.cpp:201][process_subscribe_message] session [2257228500326156,default,open], subscribed [2, 2]
[rawsocket_transport.cpp:39][send_message] sending message: subscribed
[wamp_message_processor.cpp:47][process_message] processing message: subscribe
[wamp_broker.cpp:171][process_subscribe_message] session [2257228500326156,default,open], subscribe [3, {}, synergy.screen.status]
[wamp_broker.cpp:201][process_subscribe_message] session [2257228500326156,default,open], subscribed [3, 3]
[rawsocket_transport.cpp:39][send_message] sending message: subscribed
[wamp_message_processor.cpp:47][process_message] processing message: subscribe
[wamp_broker.cpp:171][process_subscribe_message] session [2257228500326156,default,open], subscribe [4, {}, synergy.screen.error]
[wamp_broker.cpp:201][process_subscribe_message] session [2257228500326156,default,open], subscribed [4, 4]
[rawsocket_transport.cpp:39][send_message] sending message: subscribed
[wamp_message_processor.cpp:47][process_message] processing message: subscribe
[wamp_broker.cpp:171][process_subscribe_message] session [2257228500326156,default,open], subscribe [5, {}, synergy.profile.snapshot]
[wamp_broker.cpp:201][process_subscribe_message] session [2257228500326156,default,open], subscribed [5, 5]
[rawsocket_transport.cpp:39][send_message] sending message: subscribed
[wamp_message_processor.cpp:47][process_message] processing message: call
[wamp_dealer.cpp:166][process_call_message] session [2257228500326156,default,open], call [6, {"timeout":10000}, synergy.auth.update, [4105, 11318, 4097, ], null]
[wamp_dealer.cpp:219][process_call_message] session [2257228500326156,default,open], invocation [1, 3, {}, [4105, 11318, 4097, "bG7gtYncGVTywaSx1SAyaXR7"], null]
[rawsocket_transport.cpp:39][send_message] sending message: invocation
RX message (40 octets) ...
RX message received.
RX message: invocation [1, 3, {}, [4105, 11318, 4097, ]]
Invoking procedure registered under 3
[2017-10-10T10:08:50] debug: connecting websocket
TX message (4 octets) ...
TX message: yield [1, {}]
RX preparing to receive message ..
TX message (77 octets) ...
TX message: publish [7, {}, "synergy.service.log", ["[2017-10-10T10:08:50] debug: connecting websocket\n"]]
[wamp_message_processor.cpp:47][process_message] processing message: call
[wamp_dealer.cpp:166][process_call_message] session [2257228500326156,default,open], call [7, {"timeout":10000}, synergy.profile.request, [], null]
[wamp_dealer.cpp:219][process_call_message] session [2257228500326156,default,open], invocation [2, 2, {}, [], null]
[rawsocket_transport.cpp:39][send_message] sending message: invocation
[wamp_message_processor.cpp:47][process_message] processing message: yield
[wamp_dealer.cpp:424][process_yield_message] session [7090515283965860,default,open], yield [1, {}, null, null]
[wamp_dealer.cpp:465][process_yield_message] session [7090515283965860,default,open], result [6, {}, null, null]
[rawsocket_transport.cpp:39][send_message] sending message: result
RX message (6 octets) ...
[wamp_message_processor.cpp:47][process_message] processing message: publish
[wamp_broker.cpp:111][process_publish_message] session [7090515283965860,default,open], publish [7, {}, synergy.service.log, ["[2017-10-10T10:08:50] debug: connecting websocket\n"], null]
[wamp_broker.cpp:149][process_publish_message] session [2257228500326156,default,open], event [2, 8530991034268898, {}, ["[2017-10-10T10:08:50] debug: connecting websocket\n"], null]
[rawsocket_transport.cpp:39][send_message] sending message: event
RX message received.
RX message: invocation [2, 2, {}, []]
Invoking procedure registered under 2
[2017-10-10T10:08:50] error: can't send profile snapshot, not yet received from cloud
TX message (4 octets) ...
TX message: yield [2, {}]
RX preparing to receive message ..
TX message (113 octets) ...
TX message: publish [8, {}, "synergy.service.log", ["[2017-10-10T10:08:50] error: can't send profile snapshot, not yet received from cloud\n"]]
[wamp_message_processor.cpp:47][process_message] processing message: yield
[wamp_dealer.cpp:424][process_yield_message] session [7090515283965860,default,open], yield [2, {}, null, null]
[wamp_dealer.cpp:465][process_yield_message] session [7090515283965860,default,open], result [7, {}, null, null]
[rawsocket_transport.cpp:39][send_message] sending message: result
[wamp_message_processor.cpp:47][process_message] processing message: publish
[wamp_broker.cpp:111][process_publish_message] session [7090515283965860,default,open], publish [8, {}, synergy.service.log, ["[2017-10-10T10:08:50] error: can't send profile snapshot, not yet received from cloud\n"], null]
[wamp_broker.cpp:149][process_publish_message] session [2257228500326156,default,open], event [2, 173663057434166, {}, ["[2017-10-10T10:08:50] error: can't send profile snapshot, not yet received from cloud\n"], null]
[rawsocket_transport.cpp:39][send_message] sending message: event
[2017-10-10T10:10:20] debug: tcp session ssl handshake error: short read
[2017-10-10T10:10:20] debug: websocket connect failed
[2017-10-10T10:10:20] debug: retrying websocket connection in 3s
TX message (100 octets) ...
TX message: publish [9, {}, "synergy.service.log", ["[2017-10-10T10:10:20] debug: tcp session ssl handshake error: short read\n"]]
TX message (81 octets) ...
TX message: publish [10, {}, "synergy.service.log", ["[2017-10-10T10:10:20] debug: websocket connect failed\n"]]
TX message (92 octets) ...
TX message: publish [11, {}, "synergy.service.log", ["[2017-10-10T10:10:20] debug: retrying websocket connection in 3s\n"]]
[wamp_message_processor.cpp:47][process_message] processing message: publish
[wamp_broker.cpp:111][process_publish_message] session [7090515283965860,default,open], publish [9, {}, synergy.service.log, ["[2017-10-10T10:10:20] debug: tcp session ssl handshake error: short read\n"], null]
[wamp_broker.cpp:149][process_publish_message] session [2257228500326156,default,open], event [2, 3648815945442074, {}, ["[2017-10-10T10:10:20] debug: tcp session ssl handshake error: short read\n"], null]
[rawsocket_transport.cpp:39][send_message] sending message: event
[wamp_message_processor.cpp:47][process_message] processing message: publish
[wamp_broker.cpp:111][process_publish_message] session [7090515283965860,default,open], publish [10, {}, synergy.service.log, ["[2017-10-10T10:10:20] debug: websocket connect failed\n"], null]
[wamp_broker.cpp:149][process_publish_message] session [2257228500326156,default,open], event [2, 2264775509761427, {}, ["[2017-10-10T10:10:20] debug: websocket connect failed\n"], null]
[rawsocket_transport.cpp:39][send_message] sending message: event
[wamp_message_processor.cpp:47][process_message] processing message: publish
[wamp_broker.cpp:111][process_publish_message] session [7090515283965860,default,open], publish [11, {}, synergy.service.log, ["[2017-10-10T10:10:20] debug: retrying websocket connection in 3s\n"], null]
[wamp_broker.cpp:149][process_publish_message] session [2257228500326156,default,open], event [2, 204675399442696, {}, ["[2017-10-10T10:10:20] debug: retrying websocket connection in 3s\n"], null]
[rawsocket_transport.cpp:39][send_message] sending message: event
[2017-10-10T10:10:23] debug: retrying websocket connection now
[2017-10-10T10:10:23] debug: connecting websocket
TX message (90 octets) ...
TX message: publish [12, {}, "synergy.service.log", ["[2017-10-10T10:10:23] debug: retrying websocket connection now\n"]]
TX message (77 octets) ...
TX message: publish [13, {}, "synergy.service.log", ["[2017-10-10T10:10:23] debug: connecting websocket\n"]]
[wamp_message_processor.cpp:47][process_message] processing message: publish
[wamp_broker.cpp:111][process_publish_message] session [7090515283965860,default,open], publish [12, {}, synergy.service.log, ["[2017-10-10T10:10:23] debug: retrying websocket connection now\n"], null]
[wamp_broker.cpp:149][process_publish_message] session [2257228500326156,default,open], event [2, 4691827547265518, {}, ["[2017-10-10T10:10:23] debug: retrying websocket connection now\n"], null]
[rawsocket_transport.cpp:39][send_message] sending message: event
[wamp_message_processor.cpp:47][process_message] processing message: publish
[wamp_broker.cpp:111][process_publish_message] session [7090515283965860,default,open], publish [13, {}, synergy.service.log, ["[2017-10-10T10:10:23] debug: connecting websocket\n"], null]
[wamp_broker.cpp:149][process_publish_message] session [2257228500326156,default,open], event [2, 3106030740620377, {}, ["[2017-10-10T10:10:23] debug: connecting websocket\n"], null]
[rawsocket_transport.cpp:39][send_message] sending message: event

[XinyuHou]

Sorry @alistair23
Please use our forum to report v2 beta issues. Thank you.

https://symless.com/forums/forum/10-early-access-beta/

[alistair23]

Thanks, it looks like a lot of others are hitting similar issues. Hopefully this will be fixed in a future release.

[mickcornut]

Hi,
This bug has been submitted for the beta, but it seems it's still valid for 2.0.1 stable:
After installing
synergy_2.0.1.stable-b1034+59dd93a0_amd64.deb
on Ubuntu 16.04 LTS, I'm unable to use it at all, I'm stuck at the Symless signing page due to my company proxy+auth requirements. Neither the environment proxy variables nor the Ubuntu system proxy settings are used for the very first connection phase.

Could this bug be re-opened please, since now Synergy 2.0.1 is in release state?
Thx, BR,
Mick.

[pwr22]

I also cannot use Synergy 2 because of this

[mickcornut]

After testing with the latest 2.0.2, the problem is still present:
https://github.com/symless/synergy-core/issues/6207

[hex0gen]

Here it is https://pastebin.com/FQq3RuJy