Signal-desktop: Message partially sent

[janvlug]

Bug Description

I got a message about a partially sent message:
The server rejected our query, please file a bug report. (original: promiseAjax: error response; code : 502)

I got this message is a group for one specific person in the group.

The network was unstable at the time this error appeared.

Platform Info

Signal Version:
1.39.4

Operating System:
Fedora Linux 33, GNOME Wayland via flatpak from flathub.

Link to Debug Log

https://debuglogs.org/9c5278c1abbdea9a282c8ad114bbfc25b56f57a8fd213489d6496d0262994951

[LeoniePhiline]

Bug Description

Same here - how can I help?

Platform Info

Signal Version:
v1.39.5

Operating System:
MacOS 11.1

Screenshot

[Mushoz]

Seems like the servers are overloaded. They will probably scale up the number of servers to serve all the new people that started using Signal.

[silvetti]

Seems like the servers are overloaded. They will probably scale up the number of servers to serve all the new people that started using Signal.

Hopefully they won't take long. I managed to convince a bunch of people to move from Telegram to Signal but now they are complaining of the quality of service since it's going down constantly in the last hour.

[LeoniePhiline]

Might be a duplicate of #4852 ?

[Mushoz]

@silvetti They had some similar issues a few days ago, which were fixed relatively quickly (a few hours tops). I agree that first impression is extremely important, but the current growth they are experiencing is just staggering, which makes it extremely difficult to stay on top.

[gp201]

Seems like the servers are overloaded. They will probably scale up the number of servers to serve all the new people that started using Signal.

Looks like the servers are down. https://downdetector.com/status/signal/
Many people have started reporting it.

[TheRealCuran]

Oh, I had this one – after #4853 – too now. I'm also seeing

The server rejected our query, please file a bug report. (original: promiseAjax: error response; code: 502)

[eino-makitalo]

And it gives no network connection and when sending message to yourself you get this partially send... (Windows client and android phone)

[TheRealCuran]

The devs are on it: https://github.com/signalapp/Signal-Desktop/issues/4853#issuecomment-761034317

[genodeftest]

Similar message here:

Failed to connect to the server, please check your network connection. (original: promiseAjax catch; code: -1)

[silvetti]

https://www.theverge.com/2021/1/15/22232993/signal-outage-new-users-messages-not-sending

Kind Regards,
Tomás Pita da Silva
Sent from my iPhone

On 15 Jan 2021, at 18:26, Christian Stadelmann [e-mail] wrote:


Similar message here:

Failed to connect to the server, please check your network connection. (original: promiseAjax catch; code: -1)
—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub, or unsubscribe.

[MaLoLHD]

Hey, I've noticed this problem too when sending notes to myself. However, while I was not able to send notes from my desktop client, my computer could receive notes sent from my phone.
Here's the error I got when sending notes from the desktop client:

[pantunes]

Hey, I've noticed this problem too when sending notes to myself. However, while I was not able to send notes from my desktop client, my computer could receive notes sent from my phone.
Here's the error I got when sending notes from the desktop client:

same here!

[DexterB]

Hey, I've noticed this problem too when sending notes to myself. However, while I was not able to send notes from my desktop client, my computer could receive notes sent from my phone.
Here's the error I got when sending notes from the desktop client:

same here!

+1

[sw-tracker]

I am having the same issue:

• Messages I send on the desktop app (MAC) do not get synced with my mobile.
• Messages I send on my mobile are synced with my desktop app.

This includes the "note to self" functionality, personal and group chats.

[Lewis-C-L]

I am having the same issue:

• Messages I send on the desktop app (MAC) do not get synced with my mobile.
• Messages I send on my mobile are synced with my desktop app.

This includes the "note to self" functionality, personal and group chats.

Having same issue here
signal version:
1.39.5
MacOS:
11.1

[DA40]

Same issue here with Signal 1.39.5 on Windows 10 build 19042.746.

[bestouff]

How does that work ? Will the lost message be re-sent later (good), or is it lost forever for the recipients in error (bad) ?

[bestouff]

The devs are on it: #4853 (comment)

The issue is closed but the problem still appears ...