Osticket: core: Unknown or invalid schema signature

[StaNov]

I just downloaded latest version (1.8.0.2) and uploaded it to my webhosting.

The installation keeps telling me this:

core: Unknown or invalid schema signature (6de40a4d5bad7a2923e769a4db1ff3b9 .. 833a0f36e10d073fb9e7fb3c8db4e8ef)

| Running: |   |
| --- | --- |
| PHP | 5.3 |
| MySQL | 5.6.14 |

I have googled solution for osticket 1.7, but it was not suitable for me.

Thanks for help.

[greezybacon]

This generally happens when you upload osTicket to a Windoze server via FTP in ASCII mode. If that's the case for you, re-upload the files in binary mode

[StaNov]

That worked. Thanks a lot :+1:

[angelleye]

Hmmm...I'm getting this on Windows, but I used git clone. Any idea why that wouldn't work for me?

Seems to have worked fine when I downloaded the zip and extracted manually.

[greezybacon]

Re-upload the files with your FTP client set to BINARY mode

[angelleye]

I didn't upload or use FTP. I used Git clone.

[greezybacon]

It's a newline issue with the files. Perhaps you git is configured strangely where it isn't honoring the file formats in the upstream repo

[vikas-DabKick]

I downloaded it as zip and installed as per procedure no problem has occured.. but when I tried to install using a cloned copy I faced this problem

download the code as a zip file and unzip and try to install.

[ntozier]

@vikas-DabKick cross posting. Naughty.
I'm quite sure that you did not download 1.8.0.2 since it has not been available for download at osticket.com/download for around 2 years now. Please download current from http://osticket.com/download and try again.

[amitarunabh]

Just change the second part of signatures in the file-
include\upgrader\streams\core.sig

[stamminator]

Just change the second part of signatures in the file-
include\upgrader\streams\core.sig

This worked for me. I pasted in the second signature that it was failing to match against. I truly have no clue what I'm doing, but hey, "it worked"!
¯\_(ツ)_/¯

[andriitukai]

Just change the second part of signatures in the file-
include\upgrader\streams\core.sig

This worked for me. I pasted in the second signature that it was failing to match against. I truly have no clue what I'm doing, but hey, "it worked"!
¯_(ツ)_/¯

that worked, thanks