Osticket: Nothing can add. Always getting a blank pop up

[alansebastian]

Prerequisites

• [ ] Can you reproduce the problem in a fresh installation of the "develop" branch? -- Yes
• [ ] Do you have any errors in the PHP error log, or javascript console? -- No
• [ ] Did you check the osTicket forums? -- Yes
• [ ] Did you perform a cursory search to see if your bug or enhancement is already reported? no

For more information on how to write a good bug report

Description

In many places button clicks opens blank pop up. For eg: In Users -- Add User, Delete User, New Ticket etc..

Steps to Reproduce

1. Go to Users
2. Clicks on Add User button

Expected behavior: [What you expected to happen] -- User Registration form need to be list

Actual behavior: [What actually happened] -- Now we are getting a blank pop up

Versions

osTicket Version v1.10 (901e5ea) — Up to date
Web Server Software nginx/1.10.0
MySQL Version 5.7.18
PHP Version 7.0.18-0ubuntu0.16.04.1

[JediKev]

You need to check if you are getting any AJAX errors (Chrome Developer Tools is easiest) and post them if you do, also post screenshot of Admin Panel > Dashboard > Information.

[alansebastian]

The above-mentioned issue fixed by following the link, https://github.com/osTicket/osTicket/issues/844#issuecomment-42192709

[JediKev]

Thank you so much for reporting your fix, it will help a lot of people. 👍
Please close this issue.