Osticket: client search is not working with keywords 1.10

Created on 9 May 2017  路  4Comments  路  Source: osTicket/osTicket

Prerequisites

  • [x] Can you reproduce the problem in a fresh installation of the "develop" branch?

Description

Client search is not working.
Searching for Ticketnumber works
Seraching for keywords does not work.

Steps to Reproduce

  1. install new 1.10 Version (or dev, same result)
  2. create som tickets
  3. Login as a Client
  4. Search for keyword: nothing happens
    search110

Versions

version110

Most helpful comment

does someone else have the same problem?

All 4 comments

does someone else have the same problem?

I also have the same problem....

capture

Please help...

Hello!

We also have this problem, it has bothered us a lot. If anyone can help, thanks!

2017-06-10 09_37_36-osticket __ painel de controle do administrador

It should work, if you change line 373 in "include/class.search.php".
case 'TicketModel' should be case 'Ticket'

  switch ($criteria->model) {
        case false:
        case 'TicketModel': // <- Change 'TicketModel' to 'Ticket'
            if ($addRelevance) {
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