Openshot-qt: Audio did not output to export file. When playing back the exported file there was no sound output.

[BigRed1963]

Describe the bug
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System Details (please complete the following information):

• Operating System / Distro: [e.g. Windows 10, Linux Mint 17.1]
• OpenShot Version [e.g. 2.4.1]

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[N3WWN]

@DylanC - I think we can add this to the ever-growing list of incompatible audio codec issues that we've been seeing. Issue #1594 (resolved by PR #1595) should fix this, provided the new build system provides aac support for all builds.

@BigRed1963 - Please try VLC to test if the audio is, in fact, present, but simply unable to be decoded by your normal player. If so, the items I mentioned above to DylanC will resolve this problem, when they are finalized into all of the builds.

[BigRed1963]

Playing on VLC did reproduce the sound.

Gary Carson
10612 West Schimmer Drive
Wood River, NE 68883-9658

Cell: 308-379-7542
E-mail: [email protected][e-mail]

From: Richard Alloway [mailto:[email protected]]
Sent: Thursday, June 21, 2018 8:51 AM
To: OpenShot/openshot-qt
Cc: BigRed1963; Mention
Subject: Re: [OpenShot/openshot-qt] Audio did not output to export file. When playing back the exported file there was no sound output. (#1718)

@DylanChttps://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FDylanC&data=02%7C01%7C%7Cff0e957ff83943daa06508d5d77df4b2%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636651858325075813&sdata=HvXooRSP3rQRk0NftYiOkA953IhDBO0BlOk7iDwpCPY%3D&reserved=0 - I think we can add this to the ever-growing list of incompatible audio codec issues that we've been seeing. Issue #1594https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FOpenShot%2Fopenshot-qt%2Fissues%2F1594&data=02%7C01%7C%7Cff0e957ff83943daa06508d5d77df4b2%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636651858325075813&sdata=%2FvPdssZozKENmx9LiLuNnat7WQQIkOoXBm7dLluBXA4%3D&reserved=0 (resolved by PR #1595https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FOpenShot%2Fopenshot-qt%2Fpull%2F1595&data=02%7C01%7C%7Cff0e957ff83943daa06508d5d77df4b2%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636651858325075813&sdata=FAvxMAGsHUhnxKGQ5yA7cAZ2rdmEmO8FKheQzq2YeTA%3D&reserved=0) should fix this, provided the new build system provides aac support for all builds.

@BigRed1963https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FBigRed1963&data=02%7C01%7C%7Cff0e957ff83943daa06508d5d77df4b2%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636651858325075813&sdata=e75CwGyRD%2FJBYwku4oRe3BWIg2KbtMMl7FJPelnfGfY%3D&reserved=0 - Please try VLChttps://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.videolan.org%2Fvlc%2Findex.html&data=02%7C01%7C%7Cff0e957ff83943daa06508d5d77df4b2%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636651858325075813&sdata=QjY5GEPRkgx9%2FSz3j1VcBCfdXjc2qZ3GMCsof5vnX54%3D&reserved=0 to test if the audio is, in fact, present, but simply unable to be decoded by your normal player. If so, the items I mentioned above to DylanC will resolve this problem, when they are finalized into all of the builds.

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[N3WWN]

@BigRed1963 - Thanks for confirming this!

@DylanC (and @peanutbutterandcrackers) - Since this is again confirmed, should we put this in the rc-bugs so it's definitely considered before 2.4.2 is published?

[DylanC]

@N3WWN - I think so but I'll wait until @peanutbutterandcrackers shares his opinion.

[peanutbutterandcrackers]

@N3WWN @DylanC - Yes, I definitely think this is high priority. I will put this on the rc-bugs right away and let Mr. Thomas know about it. Maybe he can cherry-pick the fix, if not merge it in. But this definitely needs attention.

[peanutbutterandcrackers]

Done!

[DylanC]

@BigRed1963 Can you try v2.4.2 and let us know if you have any success?

[BigRed1963]

When I try to export a project – several different formats – I get “Export Error”

Gary

From: DylanC [mailto:[email protected]]
Sent: Monday, July 02, 2018 5:10 AM
To: OpenShot/openshot-qt
Cc: BigRed1963; Mention
Subject: Re: [OpenShot/openshot-qt] Audio did not output to export file. When playing back the exported file there was no sound output. (#1718)

@BigRed1963https://github.com/BigRed1963 Can you try v2.4.2 and let us know if you have any success?

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[peanutbutterandcrackers]

@BigRed1963 - Sir, are you sure you are using v2.4.2 (it's available at openshot.org)? If this issue is really there in version 2.4.2, I would suggest that you attach the logs and also, please do tell us which profile you are trying to export to. Thank you.