Office-js: Office.context.mailbox.item does not return recipient email address on copy-paste

[tido-ms]

When copy and paste pre-existing recipients, Office.context.mailbox.item returns recipients without email addresses. This library is used in a outlook add-in, as the recipient email address is not returned, the add-in prompts an error.

Expected Behavior

When copy and paste pre-existing recipients, Office.context.mailbox.item returns valid recipient email addresses.

Current Behavior

When copy and paste pre-existing recipients, Office.context.mailbox.item returns recipients without email addresses.

Steps to Reproduce, or Live Example

Repro steps:

1. Opens FindTime in outlook desktop

2. Adding users to email compose
   

3. Cut “Cal Substrate Test 1” from Cc and paste to To field -> Warning shows up
   

• Additional details:
  Same behavior exists in AC Calendar View add-in

Context

There are approximately 700 api call failures due to this error.

Your Environment

• Platform [PC desktop, Mac, iOS, Office on the web]: PC desktop (only)
• Host [Excel, Word, PowerPoint, etc.]: NA
• Operating System: PC

[exextoc]

Thanks for reporting this issue regarding recipients API. It has been put on our backlog. We unfortunately have no timelines to share at this point

Internal tracking id: Office: 4516844

[exextoc]

We have fixed the bug and the fix should be available in build 16.0.13408 or later. When an updated build is available depends on the release channel a customer is on.

[Outlook Add-ins Engineering Team]

[tido-ms]

Great, thanks for the quick fix.