Office-js-docs-pr: Office TaskPane Add In: could not be installed in restricted environment

[ndeeH]

Our client wants to install our office add-in at a very restricted environment (group policies and network).
The are not able to use the Office Store - so they tried to use a App Source document for installation.
The add in could not be installed - they get this error (german):

which means;
ADD-IN ERROR: We could not load the Add-In because we have no connection to the catalog

_What network and group policies are necessary to install an office add in?
Is there a documentation we could give the admin at our client?_

[lumine2008]

Thanks @weird-dreams, may i know which office app are you using for getting this error message?

[ndeeH]

IDL.OFFICELINK (https://appsource.microsoft.com/en-us/product/office/WA104379572?tab=Overview)
@lumine2008

[ndeeH]

Any news on this? Our customer is waiting for a solution!

[lumine2008]

Thanks @weird-dreams, As I am working on Excel, so let mark this issue as word, and let team from Word to aware of this issue.

[ndeeH]

It does not matter which host application is used. The issue exists in Excel and Word and occures at installation time.
What are the minimal requirements to install an add in concerning network or group policies.
We have not found any documentation and most big companies live in a very restricted environment.

[JuaneloJuanelo]

@weird-dreams sorry about the confusion.

the registry entry is DisableOMEXCatalogs on the path:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\WEF\TrustedCatalogs

you can set a value of 1 to that and assign it via policy.

here is an old article describing this for 2013, we need to update our docs, hence assinging to @AlexJerabek

[AlexJerabek]

Hi @weird-dreams,
Did @JuaneloJuanelo's information unblock your customer?

[AlexJerabek]

@dmahugh, could you transfer this to the office-js-docs-pr repo? There we can track the need for documentation.
Thanks!

[AlexJerabek]

Hi @weird-dreams,

I've checked in the documentation updates with PR #843. They should be live within a few days.

I'm going to close this issue. Please respond to this thread if there are any concerns or questions. Thanks!