Nylas-mail: Outlook account - Invalid credentials

[brianmoyano]

Hi, i'm running version 0.3.26-c1ce330 (0.3.26-c1ce330) and i can't seem to add my outlook account.

I fill everything and it says 'Invalid credentials'.

If it helps, i'm using an @live.com account, and if i remember right, i think i could sign in in an earlier version of n1.

Screenshot:
https://www.dropbox.com/s/hw9rmw5f91q6ype/Captura%20de%20pantalla%202015-12-01%2017.13.49.png?dl=0

Thanks.

[Daktyl198]

I'm having this same issue using the whatever version is available to download on their site, but I'm using an @outlook.com address

[burton158]

Same here. Thought it would be fixed with updates but tried 3 or 4 differents already.
Offtopic: You know if you can change the mails organization to not conversation view? Not so many options so far...

Edit: Found the problem. Where are being blocked by Microsoft. Go to https://account.live.com/activity and you´ll see all your attempts there. Shows I tried to log in from USA when i´m in Spain. Make sure you click "It´s me". Hope it works for you guys. Definitely worked for me.

[jonas-maj]

Faced the same issue. @burton158's solution worked for me.

[brianmoyano]

Not for me. I only have correct authentications in my activity log.
PS: Updated N1 to it's latest version, the bug persists.

[rista404]

Same here, fixed with help from @burton158. Thanks!

[ghost]

Same problem.

@burton158 You Rock! :+1:
Thanks for that awesome hint!

[JhoanDoe]

@burton158 thanks a lot, now i can add my outlook accounts.

[burton158]

Really glad it works for everybody. For once i can help and not ask for help!

[mikerockett]

I have this problem, too. Just downloaded the latest version, and the bug persists. Using outlook.com.

[kav-ya]

@brianmoyano, @mikerockett - that's no good.
Could you please email [email protected] with the email address you're attempting to connect? (Since this is personal information, we ask that you email us rather than posting here). We'll take a look.

[mikerockett]

Hi @kav-ya - I have decided to switch over to another email client, but may look into this again in the future. If I have problems then, I will let you know. Thanks.

[Jemendieta]

same problem...help....

[sittingbool]

I have the same issue with Version 0.3.36-e8239a9 and an account at hosteurope. The same account works on Apple Mail, Thunderbird, iOS and Android.

The user-name has a dash, password no special chars.

[bluenex]

Even though this is closed, it seems there is still people who felt into this issue. I have tried @burton158 solution but it didn't work, and then I realized this may because of 2-step verification. Thus I recalled the provided solution by Microsoft and came up with App Password in the account settings so I'm sharing here just in case.

• go to https://account.microsoft.com/privacy > More security settings > Create a new app password
• use that password to login instead of your actual password

This works for me and hope it would work with others as well.

[maotora]

When I generated the app password and used it now I get this error:
"We were unable to look up your SMTP host. Please check the SMTP server name"