Live-share: Logging into Microsoft or Github stalls

Created on 11 Oct 2019 · 22Comments · Source: MicrosoftDocs/live-share

I always get this stalling notification whether or not I'm using a firewall or a GitHub/Microsoft account.
I am still able to connect to live shares from other users with my firewall disabled.

Live Share Logs.zip

Product and Version [VS/VSCode]: Code 1.39.1 (88f15d17dca836346e787762685a40bb5cce75a8, 2019-10-10T23:35:11.314Z)
OS Version [macOS/Windows]: macOS 10.15
Live Share Extension Version: 1.0.950
Target Platform or Language [e.g. Node.js]: N/A

Steps to Reproduce / Scenario:

Click Live Share in status bar
Click either the Microsoft or GitHub sign in button
Sign in
See success page in browser
See stalled message in VSCode (screenshot below)

Screenshots

identity and sign-in logs attached startup

Source

nickmccurdy

👍2

Most helpful comment

It still does not work for me even if I'm already signed in.

rzhong9963 on 23 Oct 2019

👍2

All 22 comments

I have the same issue, but I can neither start nor join a Live Share session. The stalled message says Sign In to Proceed for me. I have tried uninstalling and reinstalling the extension, closing and reopening VS Code, but none of those options work.

rzhong9963 on 13 Oct 2019

I’m still able to join another’s session as a guest, can you?

nickmccurdy on 13 Oct 2019

I can join as a read-only guest without any issues.

rzhong9963 on 13 Oct 2019

Hi, thank you for reaching out and attaching your logs. is your browser is Google Chrome ? We have a fix for chrome sign in issue which will be released soon.

setaskin on 14 Oct 2019

adding @Moniarchy for info

setaskin on 14 Oct 2019

Yes, latest stable release of Chrome

nickmccurdy on 15 Oct 2019

I have this issue but I happen to use Safari. Have tested this with Firefox and I get the same results.

rzhong9963 on 15 Oct 2019

@nickmccurdy @rzhong9963 are you eventually able to sign in? Are you always initiating the authentication process from VS Code as opposed to starting from the browser and using the user code to log in?

@rzhong9963 could you also attach your logs if you see this problem again?

Moniarchy on 15 Oct 2019

No, I’m not able to sign in to start any sessions, I can only join other sessions as a guest.

nickmccurdy on 15 Oct 2019

I was not able to sign in at all and I always initiate the authentication process from VS Code.
I have attached the log files. I only have the logs files for when I tried it again today as I did not enable logging before.
Logs.zip

rzhong9963 on 15 Oct 2019

When I initiate a new LiveShare instance after being directed to sign in, and I do, and get a confirmation of authentication, LiveShare says signing in but never does. I am only able to accept an invitaion in read-me mode. I'm using os 10.15.xx - Catalina, if that matters.

Extension version: 1.0.950
VS Code version: Code 1.39.1 (88f15d17dca836346e787762685a40bb5cce75a8, 2019-10-10T23:35:11.314Z)
OS version: Darwin x64 19.0.0

CPUs | Intel(R) Core(TM) i5-4250U CPU @ 1.30GHz (4 x 1300)
-- | --
GPU Status | 2d_canvas: enabledflash_3d: enabledflash_stage3d: enabledflash_stage3d_baseline: enabledgpu_compositing: enabledmultiple_raster_threads: enabled_onnative_gpu_memory_buffers: enabledoop_rasterization: disabled_offprotected_video_decode: unavailable_offrasterization: enabledskia_deferred_display_list: disabled_offskia_renderer: disabled_offsurface_synchronization: enabled_onvideo_decode: enabledviz_display_compositor: disabled_offwebgl: enabledwebgl2: enabled
Load (avg) | 5, 5, 4
Memory (System) | 4.00GB (0.08GB free)
Process Argv | -psn_0_2777766
Screen Reader | no
VM | 0%

Alendor22 on 16 Oct 2019

fubaduba on 17 Oct 2019

I've been having the same issue since upgrading to Catalina (10.15)

Attempting to create a new Live Share (or just attempting to login to Live Share) I can go through the auth process as normal, but once closing the tab in Chrome VSCode doesn't acknowledge any change and I see the same hanging message as screen-shotted by OP.

MarkZsombor on 22 Oct 2019

I'm still investigating this. @nickmccurdy, @rzhong9963, @Alendor22, is this still affecting you? What happens if you try signing in before trying to start a session, as opposed to starting a session while being signed out and continuing the authentication flow from there?

If you try this and this works for you, can you share your logs again so I can compare them?

Moniarchy on 23 Oct 2019

It still does not work for me even if I'm already signed in.

rzhong9963 on 23 Oct 2019

👍2

Does Live Share try to sign you in if you are already signed in or are you seeing different behavior?

Moniarchy on 24 Oct 2019

It still tries to sign me in every time I want to start a session.

rzhong9963 on 24 Oct 2019

👍1

I still can not log in, I am already logged into github as well, LiveShare just needs to be authenticated via github.

Sent from my iPhone

On Oct 23, 2019, at 6:19 PM, Robert Zhong notifications@github.com wrote:

It still tries to sign me in every time I want to start a session.

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Alendor22 on 24 Oct 2019

Hello,
It seems to be broken since catalina update too. I try to login using code with no luck since the proccess stalled too.