Jetpack: Contact Form: Erasing feedback using Erase Personal Data does not remove all feedback

[abidhahmed]

Attempting to erase all feedback using Erase Personal Data on Jetpack Beta does not remove any feedback.

Steps to reproduce the issue

1. Create a contact form on your site
2. Manually edit modules/contact-form/grunion-contact-form.php on line 846 to read $per_page = 1;
   Test:
3. Submit 3 feedbacks through the form, all with the same email address.
4. Go to wp-admin/ -> Tools -> Erase Personal Data.
5. Enter the email address you used, click Send Request.
6. Find that Pending Request in the table on that page, hover over it and click Force Erase Personal Data.
7. See the AJAX requests go, and the success message All of the personal data found for this user was erased. appear.
8. Go to wp-admin/ -> Feedback
9. Expect to see no feedbacks left with the email you used before.

What I expected

All 3 feedbacks to be removed.

What happened instead

All 3 feedbacks continue to exist.

[oskosk]

@mdawaffe I couldn't reproduce this report coming from the CFT for jetpack 6.5. @abidh couldn't either according to his comment in the CFT.

[coder-karen]

An update on this – I tried with a different email address and it worked. I tried again with the original and it didn’t. That was a yahoo email address.

[mdawaffe]

Interesting! I followed up on the internal CFT post.