Ios: Most recent update prevents me from opening the Nextcloud app on iPad/iOS 12.4.1

[github-userx]

Expected behaviour

Nextcloud App opens

Actual behaviour

The Nextcloud App doesn’t open itself at all

Steps to reproduce

Trying to open the App by clicking on the App Icon

Reasoning or why should it be changed/implemented?

iOS version

12.4.1

App version

2.25.6

[itmuecke]

Same for me - iOS 13.3.1, newest nextcloud iOS-App (2.25.6).

Keeps crashing.

[marinofaggiana]

Under investigation

[stephanhendl]

Same for me, iPhone 6s, IOS 13.3.1, Nextcloud App 2.25.6

[itmuecke]

Doesnt work. Protocol sent via Testflight.
Thanks for your help and work on this topic 😀👍

Greets
Richard

Diese Mail wurde vom Smartphone aus gesendet.

Am 11.02.2020 um 16:46 schrieb Marino Faggiana [e-mail]:


Please try the version 2.25.7 in TestFlight if resolve it

Nextcloud TestFlight

https://testflight.apple.com/join/GjNbfo2a

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[stephanhendl]

Tried the testflight with version 2.25.6 (9). That worked for me with an iPad and iOS 12.4.5.

[marinofaggiana]

Is available in Apple Store the new version 2.25.7

[stephanhendl]

Unfortunately with 2.25.7 same problem...

[cullenbass]

I had the same problem with 2.25.7 and iPad OS 13.3 but deleting the app and reinstalling fixed it for me.

[github-userx]

Uninstalling and re-installing the most recent update (2.25.7) fixed it for me as well on iPad iOS 12.4.1

[itmuecke]

Same here: uninstalling, reinstall - apps starts and works.
Thanks.

Diese Mail wurde vom Smartphone aus gesendet.

Am 12.02.2020 um 10:16 schrieb Archivist [e-mail]:

Uninstalling and re-installing the most recent update (2.25.7) fixed it for me as well on iPad iOS 12.4.1
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[WinXaito]

Hi,

I have the same problem. An uninstall + reinstall to work. But I have a 401 error on the webdav URL on opening.

Moreover, when accessing the nextcloud folder from the "file" application, it takes a lot of time and in the server logs there are a lot of failed connection attempts (several per seconds!).
Then the nextcloud server stops the possibility to connect (bruteforce protection).

The problem is present for me and other comrades.

• My server instance: 16.0.5
• My friend with the same problem: 18.x.x

Edit:

And obviously, nextcloud on iPad isn't syncing up anymore.

[github-userx]

Kevin that doesn’t sound like a problem by the iOS app?

[WinXaito]

Kevin that doesn’t sound like a problem by the iOS app?

"Kevin" is my login name.

I think it is, the opening error is similar to this one: https://github.com/nextcloud/ios/issues/1153#issuecomment-584958411

And the connection IP matches that of the iPad. Problems have been occurring since the last update.

[github-userx]

Ah okay, my bad. Apologies. 

And I used 'kevin' because in my email notification your username didn’t show but just the full name :P

[stephanhendl]

delete and install afterwards works but is not very comfortable for customers...

[marinofaggiana]

delete and install afterwards works but is not very comfortable for customers...

Sure, this is not a solution but probably something broke when you have make the last update.