Handbrake: qsv: Handbrake crashing in 3 different scenarios

[JohnC05]

Problem:
Handbrake crashing in 3 different scenarios since mid December of nightly versions.

Steps:

1. During scan of big files (approx. size 10GB+)
2. Restarting handbrake sometimes scan successfully but task never starts, hangs with virtual memory (vm) on (FPS=0, Remaining Time= -01:01:01) otherwise crash when memory full and vm off.
3. When there are multiple files any size (approx. size 1GB each) in queue only the first video always encodes successfully. In earlier version(December 19~21) this error generated 2kb files for rest of the files that didn't encoded but now it crashes after finishing the first file (with vm off).
   This queue , memory full, crash problem wasn't noticeable in earlier version around December 16 probably when h.265 (intel QSV) wasn't there. All video converted with h.265 not h.265 (intel QSV).

Currently running:
HandBrake Nightly 20161224195426-88a31ba-master (2016122501) - 64bit
OS: Microsoft Windows NT 10.0.14393.0 - 64bit
CPU: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
Ram: 8098 MB,
GPU Information:
NVIDIA GeForce 920MX - 21.21.13.6909
Intel(R) HD Graphics 520 - 20.19.15.4483

Error Messages:
2 error messages generated from this crash,
one from system "close program to prevent information loss",
another from handbrake "handbrake has stopped working".

N.B.
This Handbrake was tested on 2 different computers.
The crash only occurred in laptop with i5 generation 6, Ram 8GB.
No crash or any issue with desktop with i7 bloomfield, Ram 24GB.

[bradleysepos]

Would be good to see the full encode log(s): https://handbrake.fr/docs/en/latest/help/activity-log.html

[JohnC05]

3rd step of the problem
3 videos in queue. Number 1 encoded but number 2 didn't encode and left 2.31KB file and crashed.

activity_log4708

HandBrake Nightly 20161224195426-88a31ba-master (2016122501) - 64bit
OS: Microsoft Windows NT 10.0.14393.0 - 64bit
CPU: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
Ram: 8098 MB, 
GPU Information:
  NVIDIA GeForce 920MX - 21.21.13.6909
  Intel(R) HD Graphics 520 - 20.19.15.4483
Screen: 1680x1050
Temp Dir: C:\Users\Administrator\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake Nightly
Data Dir: C:\Users\Administrator\AppData\Roaming\HandBrake Team\HandBrake\1.0.0.0

-------------------------------------------


# Starting Encode ...

[15:58:09] hb_init: starting libhb thread
[15:58:09] hb_parse_filter_settings: Error parsing (1:1:4:4)
[15:58:09] 1 job(s) to process
[15:58:09] json job:
{
  "Audio": {
    "AudioList": [
      {
        "Bitrate": 128,
        "DRC": 0.0,
        "Encoder": 65536,
        "Gain": 0.0,
        "Mixdown": 6,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      1073807360,
      1073743872,
      1074003968,
      1073750016,
      1090519040,
      1074790400,
      1074266112,
      1107296256
    ],
    "FallbackEncoder": 2048
  },
  "Destination": {
    "ChapterList": [],
    "ChapterMarkers": false,
    "File": "D:\\Videos\\CI\\Converted\\Ci-part-2-2.mkv",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": 2097152
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 4,
        "Settings": {
          "mode": "7"
        }
      },
      {
        "ID": 11,
        "Settings": {
          "crop-bottom": "0",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "0",
          "height": "1080",
          "width": "1916"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "0"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 1
    },
    "Title": 2,
    "Path": "D:\\Videos\\CI\\Original\\CI-Part-2.mkv"
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": false,
      "Forced": false
    },
    "SubtitleList": [
      {
        "Burn": false,
        "Default": false,
        "Forced": false,
        "ID": 1,
        "Offset": 0,
        "Track": 0
      }
    ]
  },
  "Video": {
    "Encoder": 4096,
    "Level": "auto",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "ultrafast",
    "Profile": "auto",
    "Quality": 23.0,
    "OpenCL": false,
    "HWDecode": false,
    "QSV": {
      "Decode": true,
      "AsyncDepth": 0
    }
  }
}
[15:58:09] CPU: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
[15:58:09]  - Intel microarchitecture Skylake
[15:58:09]  - logical processor count: 4
[15:58:09] OpenCL device #1: Intel(R) Corporation Intel(R) HD Graphics 520
[15:58:09]  - OpenCL version: 2.0
[15:58:09]  - driver version: 20.19.15.4483
[15:58:09]  - device type:    GPU
[15:58:09]  - supported:      YES
[15:58:09] OpenCL device #2: NVIDIA Corporation GeForce 920MX
[15:58:09]  - OpenCL version: 1.2 CUDA
[15:58:09]  - driver version: 369.09
[15:58:09]  - device type:    GPU
[15:58:09]  - supported:      no
[15:58:09] Intel Quick Sync Video support: yes
[15:58:09]  - Intel Media SDK hardware: API 1.19 (minimum: 1.3)
[15:58:09]  - H.264 encoder: yes
[15:58:09]     - preferred implementation: hardware (any)
[15:58:09]     - capabilities (hardware):  breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[15:58:09]  - H.265 encoder: yes
[15:58:09]     - preferred implementation: hardware (any)
[15:58:09]     - capabilities (hardware):  bpyramid vsinfo opt1
[15:58:09] hb_scan: path=D:\Videos\CI\Original\CI-Part-2.mkv, title_index=2
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:274: failed opening UDF image D:\Videos\CI\Original\CI-Part-2.mkv
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[15:58:09] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[15:58:09] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'D:\Videos\CI\Original\CI-Part-2.mkv':
  Duration: 00:20:59.61, start: 0.000000, bitrate: N/A
    Stream #0:0(eng): Video: h264 (High)
      yuv420p, tv, bt709/bt709/bt709
      1916x1080 [PAR 1:1 DAR 479:270], PAR 1:1 DAR 479:270
      23.98 fps, 1k tbn (default) (forced)
    Metadata:
      title           : Video
    Stream #0:1(eng): Audio: ac3
      48000 Hz, 5.1, fltp, 384 kb/s (default) (forced)
    Metadata:
      title           : English 5.1
    Stream #0:2(eng): Subtitle: srt (default)
    Metadata:
      title           : English
[15:58:09] scan: decoding previews for title 2
[15:58:09] scan: audio 0x1: ac3, rate=48000Hz, bitrate=384000 English (AC3) (5.1 ch)
[15:58:10] scan: 10 previews, 1916x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 1.77:1, PAR 1:1
[15:58:10] scan: supported video decoders: avcodec qsv
[15:58:10] libhb: scan thread found 1 valid title(s)
[15:58:10] starting job
[15:58:10] yadif thread started for segment 0
[15:58:10] work: track 1, dithering not supported by codec
[15:58:10] yadif thread started for segment 3
[15:58:10] job configuration:
[15:58:10]  * source
[15:58:10]    + D:\Videos\CI\Original\CI-Part-2.mkv
[15:58:10] yadif thread started for segment 2
[15:58:10]    + title 2, chapter(s) 1 to 1
[15:58:10]    + container: matroska,webm
[15:58:10]  * destination
[15:58:10]    + D:\Videos\CI\Converted\Ci-part-2-2.mkv
[15:58:10]    + container: Matroska (libavformat)
[15:58:10]  * video track
[15:58:10]    + decoder: h264_qsv
[15:58:10]    + filters
[15:58:10] yadif thread started for segment 1
[15:58:10]      + Decomb (mode=7)
[15:58:10]      + Framerate Shaper (mode=0)
[15:58:10]        + frame rate: same as source (around 23.976 fps)
[15:58:10]      + Crop and Scale (width=1916:height=1080:crop-top=0:crop-bottom=0:crop-left=0:crop-right=0)
[15:58:10]        + source: 1916 * 1080, crop (0/0/0/0): 1916 * 1080, scale: 1916 * 1080
[15:58:10]    + Output geometry
[15:58:10]      + storage dimensions: 1916 x 1080
[15:58:10]      + pixel aspect ratio: 1 : 1
[15:58:10]      + display dimensions: 1916 x 1080
[15:58:10]    + encoder: H.265 (libx265)
[15:58:10]      + preset:  ultrafast
[15:58:10]      + profile: auto
[15:58:10]      + quality: 23.00 (RF)
[15:58:10]  * subtitle track 1, English (track 0, id 0x2) Text [UTF-8] -> Passthrough
[15:58:10]  * audio track 1
[15:58:10]    + decoder: English (AC3) (5.1 ch) (track 1, id 0x1)
[15:58:10]      + bitrate: 384 kbps, samplerate: 48000 Hz
[15:58:10]    + mixdown: Dolby Pro Logic II
[15:58:10]    + encoder: AAC (libavcodec)
[15:58:10]      + bitrate: 128 kbps, samplerate: 48000 Hz
[15:58:10] sync: expecting 30200 video frames
x265 [info]: HEVC encoder version 2.1
x265 [info]: build info [Windows][GCC 5.4.0][64 bit] 8bit
x265 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX AVX2 FMA3 LZCNT BMI2
x265 [info]: Main profile, Level-4 (Main tier)
x265 [info]: Thread pool created using 4 threads
x265 [info]: Slices                              : 1
x265 [info]: frame threads / pool features       : 2 / wpp(34 rows)
x265 [info]: Coding QT: max CU size, min CU size : 32 / 16
x265 [info]: Residual QT: max TU size, max depth : 32 / 1 inter / 1 intra
x265 [info]: ME / range / subpel / merge         : dia / 57 / 0 / 2
x265 [info]: Keyframe min / max / scenecut       : 24 / 240 / 0
x265 [info]: Lookahead / bframes / badapt        : 5 / 3 / 0
x265 [info]: b-pyramid / weightp / weightb       : 1 / 0 / 0
x265 [info]: References / ref-limit  cu / depth  : 1 / off / off
x265 [info]: AQ: mode / str / qg-size / cu-tree  : 1 / 0.0 / 32 / 1
x265 [info]: Rate Control / qCompress            : CRF-23.0 / 0.60
x265 [info]: tools: rd=2 psy-rd=2.00 early-skip rskip tmvp fast-intra
x265 [info]: tools: strong-intra-smoothing lslices=6 deblock
[15:58:11] sync: first pts audio 0x1 is 0
[15:58:11] sync: first pts subtitle 0x2 is 150120
[15:58:41] reader: done. 1 scr changes

Ci-part-1-1.mkv 12-26-2016 15-58-09

HandBrake Nightly 20161224195426-88a31ba-master (2016122501) - 64bit
OS: Microsoft Windows NT 10.0.14393.0 - 64bit
CPU: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
Ram: 8098 MB, 
GPU Information:
  NVIDIA GeForce 920MX - 21.21.13.6909
  Intel(R) HD Graphics 520 - 20.19.15.4483
Screen: 1680x1050
Temp Dir: C:\Users\Administrator\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake Nightly
Data Dir: C:\Users\Administrator\AppData\Roaming\HandBrake Team\HandBrake\1.0.0.0

-------------------------------------------


# Starting Encode ...

[15:24:28] hb_init: starting libhb thread
[15:24:28] hb_parse_filter_settings: Error parsing (1:1:4:4)
[15:24:28] 1 job(s) to process
[15:24:28] json job:
{
  "Audio": {
    "AudioList": [
      {
        "Bitrate": 128,
        "DRC": 0.0,
        "Encoder": 65536,
        "Gain": 0.0,
        "Mixdown": 6,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      1073807360,
      1073743872,
      1074003968,
      1073750016,
      1090519040,
      1074790400,
      1074266112,
      1107296256
    ],
    "FallbackEncoder": 2048
  },
  "Destination": {
    "ChapterList": [],
    "ChapterMarkers": false,
    "File": "D:\\Videos\\CI\\Converted\\Ci-part-1-1.mkv",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": 2097152
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 4,
        "Settings": {
          "mode": "7"
        }
      },
      {
        "ID": 11,
        "Settings": {
          "crop-bottom": "0",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "0",
          "height": "1076",
          "width": "1916"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "0"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 1
    },
    "Title": 1,
    "Path": "D:\\Videos\\CI\\Original\\CI-Part-1.mkv"
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": false,
      "Forced": false
    },
    "SubtitleList": [
      {
        "Burn": false,
        "Default": false,
        "Forced": false,
        "ID": 1,
        "Offset": 0,
        "Track": 0
      }
    ]
  },
  "Video": {
    "Encoder": 4096,
    "Level": "auto",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "ultrafast",
    "Profile": "auto",
    "Quality": 23.0,
    "OpenCL": false,
    "HWDecode": false,
    "QSV": {
      "Decode": true,
      "AsyncDepth": 0
    }
  }
}
[15:24:28] CPU: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
[15:24:28]  - Intel microarchitecture Skylake
[15:24:28]  - logical processor count: 4
[15:24:28] OpenCL device #1: Intel(R) Corporation Intel(R) HD Graphics 520
[15:24:28]  - OpenCL version: 2.0
[15:24:28]  - driver version: 20.19.15.4483
[15:24:28]  - device type:    GPU
[15:24:28]  - supported:      YES
[15:24:28] OpenCL device #2: NVIDIA Corporation GeForce 920MX
[15:24:28]  - OpenCL version: 1.2 CUDA
[15:24:28]  - driver version: 369.09
[15:24:28]  - device type:    GPU
[15:24:28]  - supported:      no
[15:24:28] Intel Quick Sync Video support: yes
[15:24:28]  - Intel Media SDK hardware: API 1.19 (minimum: 1.3)
[15:24:28]  - H.264 encoder: yes
[15:24:28]     - preferred implementation: hardware (any)
[15:24:28]     - capabilities (hardware):  breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[15:24:28]  - H.265 encoder: yes
[15:24:28]     - preferred implementation: hardware (any)
[15:24:28]     - capabilities (hardware):  bpyramid vsinfo opt1
[15:24:28] hb_scan: path=D:\Videos\CI\Original\CI-Part-1.mkv, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:274: failed opening UDF image D:\Videos\CI\Original\CI-Part-1.mkv
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[15:24:28] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[15:24:28] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'D:\Videos\CI\Original\CI-Part-1.mkv':
  Duration: 00:21:12.41, start: 0.000000, bitrate: N/A
    Stream #0:0(eng): Video: h264 (High)
      yuv420p, tv, bt709/bt709/bt709
      1916x1076 [PAR 1:1 DAR 479:269], PAR 1:1 DAR 479:269
      23.98 fps, 1k tbn (default) (forced)
    Stream #0:1(eng): Audio: ac3
      48000 Hz, 5.1, fltp, 384 kb/s (default) (forced)
    Stream #0:2(eng): Subtitle: srt (default)
[15:24:28] scan: decoding previews for title 1
[15:24:28] scan: audio 0x1: ac3, rate=48000Hz, bitrate=384000 English (AC3) (5.1 ch)
[15:24:29] scan: 10 previews, 1916x1076, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[15:24:29] scan: supported video decoders: avcodec qsv
[15:24:29] libhb: scan thread found 1 valid title(s)
[15:24:29] starting job
[15:24:29] yadif thread started for segment 0
[15:24:29] yadif thread started for segment 1
[15:24:29] work: track 1, dithering not supported by codec
[15:24:29] yadif thread started for segment 2
[15:24:29] job configuration:
[15:24:29]  * source
[15:24:29]    + D:\Videos\CI\Original\CI-Part-1.mkv
[15:24:29]    + title 1, chapter(s) 1 to 1
[15:24:29]    + container: matroska,webm
[15:24:29]  * destination
[15:24:29]    + D:\Videos\CI\Converted\Ci-part-1-1.mkv
[15:24:29]    + container: Matroska (libavformat)
[15:24:29]  * video track
[15:24:29]    + decoder: h264_qsv
[15:24:29]    + filters
[15:24:29]      + Decomb (mode=7)
[15:24:29]      + Framerate Shaper (mode=0)
[15:24:29] yadif thread started for segment 3
[15:24:29]        + frame rate: same as source (around 23.976 fps)
[15:24:29]      + Crop and Scale (width=1916:height=1076:crop-top=0:crop-bottom=0:crop-left=0:crop-right=0)
[15:24:29]        + source: 1916 * 1076, crop (0/0/0/0): 1916 * 1076, scale: 1916 * 1076
[15:24:29]    + Output geometry
[15:24:29]      + storage dimensions: 1916 x 1076
[15:24:29]      + pixel aspect ratio: 1 : 1
[15:24:29]      + display dimensions: 1916 x 1076
[15:24:29]    + encoder: H.265 (libx265)
[15:24:29]      + preset:  ultrafast
[15:24:29]      + profile: auto
[15:24:29]      + quality: 23.00 (RF)
[15:24:29]  * subtitle track 1, English (track 0, id 0x2) Text [UTF-8] -> Passthrough
[15:24:29]  * audio track 1
[15:24:29]    + decoder: English (AC3) (5.1 ch) (track 1, id 0x1)
[15:24:29]      + bitrate: 384 kbps, samplerate: 48000 Hz
[15:24:29]    + mixdown: Dolby Pro Logic II
[15:24:29]    + encoder: AAC (libavcodec)
[15:24:29]      + bitrate: 128 kbps, samplerate: 48000 Hz
[15:24:29] sync: expecting 30507 video frames
x265 [info]: HEVC encoder version 2.1
x265 [info]: build info [Windows][GCC 5.4.0][64 bit] 8bit
x265 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX AVX2 FMA3 LZCNT BMI2
x265 [info]: Main profile, Level-4 (Main tier)
x265 [info]: Thread pool created using 4 threads
x265 [info]: Slices                              : 1
x265 [info]: frame threads / pool features       : 2 / wpp(34 rows)
x265 [info]: Coding QT: max CU size, min CU size : 32 / 16
x265 [info]: Residual QT: max TU size, max depth : 32 / 1 inter / 1 intra
x265 [info]: ME / range / subpel / merge         : dia / 57 / 0 / 2
x265 [info]: Keyframe min / max / scenecut       : 24 / 240 / 0
x265 [info]: Lookahead / bframes / badapt        : 5 / 3 / 0
x265 [info]: b-pyramid / weightp / weightb       : 1 / 0 / 0
x265 [info]: References / ref-limit  cu / depth  : 1 / off / off
x265 [info]: AQ: mode / str / qg-size / cu-tree  : 1 / 0.0 / 32 / 1
x265 [info]: Rate Control / qCompress            : CRF-23.0 / 0.60
x265 [info]: tools: rd=2 psy-rd=2.00 early-skip rskip tmvp fast-intra
x265 [info]: tools: strong-intra-smoothing lslices=6 deblock
[15:24:30] sync: first pts video is 0
[15:24:30] sync: Chapter 1 at frame 1 time 0
[15:24:30] sync: first pts audio 0x1 is 0
[15:24:49] sync: first pts subtitle 0x2 is 1234170
[15:58:04] reader: done. 1 scr changes
[15:58:08] work: average encoding speed for job is 15.113410 fps
[15:58:09] decomb: deinterlaced 30507 | blended 0 | unfiltered 0 | total 30507
[15:58:09] vfr: lost time: 0 (0 frames)
[15:58:09] vfr: gained time: 0 (0 frames) (0 not accounted for)
[15:58:09] ac3-decoder done: 39763 frames, 0 decoder errors
[15:58:09] h264_qsv-decoder done: 30507 frames, 0 decoder errors
[15:58:09] sync: got 30507 frames, 30507 expected
[15:58:09] sync: framerate min 23.974 fps, max 23.981 fps, avg 23.976 fps
x265 [info]: frame I:    128, Avg QP:25.14  kb/s: 11173.91
x265 [info]: frame P:   7664, Avg QP:27.15  kb/s: 2646.08
x265 [info]: frame B:  22715, Avg QP:30.33  kb/s: 597.24
x265 [info]: consecutive B-frames: 1.4% 1.4% 1.7% 95.6%
encoded 30507 frames in 2019.67s (15.10 fps), 1156.33 kb/s, Avg QP:29.51
[15:58:09] mux: track 0, 30507 frames, 184036058 bytes, 1157.06 kbps, fifo 4096
[15:58:09] mux: track 1, 59645 frames, 20406601 bytes, 128.30 kbps, fifo 8192
[15:58:09] mux: track 2, 457 frames, 23550 bytes, 0.15 kbps, fifo 64
[15:58:09] libhb: work result = 0

# Encode Completed ...

[sr55]

Can you try "Disable QSV Decoding" in Preferences -> Video please.

If that works, it's a known issue.

[JohnC05]

Ticked "Disable QuickSync Decoding" and restarted handbrake and resumed from Number 2 in queue.
Not working, same thing happened again, number 2 video encoded successfully but number 3 didn't, crashed and left 2.31KB file.

[sr55]

Don't resume the queue, It has the configuration state locked at the point it was added. So you'd nede to clear the queue and re-add.

Also, are you able to share a sample of the file that won't encode?

[JohnC05]

Yes, it's working now after clearing the queue and re-added the files, state locked was the problem after disabling the QSV. So, it's already known issue and that means no mix queue video item between h.265 and h.265 (intel QSV) that currently not possible in handbrake?

[sr55]

HandBrake now supports QSV decoding with any video encoder. (including x265). However, it looks like it's slightly more problematic than hoped, so disabling it fixes the issue. So it falls back to just software decoding, as the previous 0.10.5 release used to do.

Anything added to your queue after you change the setting, will honour that setting so you should be fine to continue.

One last thing, are you able to share a sample source file that was tripping up the QSV decoder?

[JohnC05]

Yes, it was possible to reproduce the problem with this sample file.
All i did was copy and duplicate the sample file 2 times, scan these 3 files and add into the queue.
Result was as usual 1st file encoded and crash at 2nd with unticked "Disable QuickSync Decoding".
I noticed the time duration doesn't matter but when the file size is big it will crash, small sized file doesn't seems to be affected. I hope that helps, Thanks.

[bradleysepos]

Fixed on master (forthcoming nightly builds) and 1.0.x branch: https://github.com/HandBrake/HandBrake/commit/6b633b8f6b3f19433ca8a3d42affd737ca726f5d

[sr55]

Well, it's not going to bother people so much, but I'd still like to get max or tim to take a gander at that source.

[bradleysepos]

Sample can be downloaded from this page (hotlinking disabled): http://joumxyzptlk.de/stone_giant.html

3840x2160 60 fps

[maximd33]

can you please try recent driver available from https://downloadcenter.intel.com/download/26563/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=88193 ?

[obernegg]

HB todays Nightly with newest QSVdriver (see above maximd33) crashes just after
[13:54:43] mux: track 0, 14315 frames, 406737197 bytes, 5454.60 kbps, fifo 1024
[13:54:43] mux: track 1, 27961 frames, 11956486 bytes, 160.34 kbps, fifo 2048
crashes just before finishing with 99.7% done
activity log:
BBB_log-102N0224-QSV6424.txt

[maximd33]

@obernegg video sample from https://download.blender.org/peach/bigbuckbunny_movies/ ?

[obernegg]

@maximd33
i used the same old BBB-standard-version from ealier http://www.bigbuckbunny.org/
same as in your link with ---> 1080p .mov, 9min 56sec, 691MB

[obernegg]

works fine with new rel 1.0.3

[bradleysepos]

Thanks for letting us know.