When the caller refuses a solution, the text indicates that it is the technician who adds the solution who refused
Steps to reproduce the behavior:

Expected behavior
the text should mention the person who refuses rather than the person who is behind the solution
Internal reference: 16002
@trasher Do you know an easy way to fix in 9.3.3 ?
@Armin83 Same change, but in inc/ticket.class.php:
https://github.com/glpi-project/glpi/blob/9.3/bugfixes/inc/ticket.class.php#L6907
Most helpful comment
@Armin83 Same change, but in
inc/ticket.class.php:https://github.com/glpi-project/glpi/blob/9.3/bugfixes/inc/ticket.class.php#L6907