Gala: Sometimes, system shortcuts do not work

[matfantinel]

Describe the bug

Sometimes after a cold boot, some system shortcuts do not work. When trying to use Super+T to open the Terminal, or PrtScr to take a screenshot, or Super+L to lock screen, nothing happens. I have noticed that some other shortcuts like alt+tab or Super+Down(windows overview) work normally.

I have noticed this behavior for the first time around 6 months ago, however it was quite rare. On the past two weeks it has become more frequent, right now happening around 4/10 times I boot my laptop.

I have a hybrid NVidia-Intel laptop, however I have noticed this happening using either of them, so it's likely not a NVidia-related issue.

To Reproduce

I have not found any pattern to help reproduce this issue, as it seems to happen randomly after a cold boot. However, when it happens it's easy to reproduce:

1. Use Super+T or PrtScr to open Terminal/take screenshot
2. Nothing happens

Expected behavior

Shortcuts should always fire their respective actions

Platform Information

[wout]

I've been having this issue as well. It's been around for a very long time. I am using a non-Nvidia laptop, so that for sure not the issue.

[kmandarin-orange]

For me this issue goes hand in hand with issue #193, so I won't be able to change volume, open Terminal, etc. I recently tried one of the suggestions in that issue's thread to turn off hardware-media-key-handling in Chrome's about:flags page, and this seems to have worked for the media keys and shortcuts issue for me. This might be worth trying if you use Chrome.

[RippieUK]

Just to keep focus on this bug, this also happens to me. a reboot normally fixes it.

[matfantinel]

I have yet to experience this on 6.0 after 3 weeks. I'll keep using it a bit longer but if this does not happen I will close this issue, as something else might have fixed it 😄

[kmandarin-orange]

The related issue #193 has been closed, and I haven't seen this issue pop up for the last few weeks, if it stays this way we could probably close this