Franz: Can't login

[rubensa]

Can't login neither in the app not in the web. There seems to be a problem with the API server.

Current Behavior

With Firefox developer tools I can see the call to https://api.franzinfra.com/v1/auth/login with response: 503 Service Unavailable.

Screenshots (if appropriate):

Your Environment

• Franz Version used: 5.1.0
• Operating System and version: Linux 4.15.0-50-generic 54-Ubuntu SMP Mon May 6 18:46:08 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

[carel-lubbe]

I have the same issue

[kinglau66]

is it due to server issue again?
why does server issue affected the installed local service, this seems like a flaw to me?

https://github.com/meetfranz/franz/issues/1400

[mkohlenbusch]

same here ... no login possible

[rubensa]

is it due to server issue again?
why does server issue affected the installed local service, this seems like a flaw to me?

1400

'A chain is only as strong as its weakest link'

[SplittyDev]

This is significantly affecting our business right now. Any ETA for the fix?

[zyv]

Yesterday Google melts down, today Franz... where the world is going?

[michel1986]

same here ... no login possible!

[mgilank]

same here

[ilopmar]

Same issue again that happened some months ago? Once all the accounts are configured Franz should be able to start without connecting the backend...

[evanesac]

yep, Franz is down...

[Ickerday]

Not working for me as well.

[selwynorren]

If I look over at their twitter feed, seems like there are DNS issues, so it should be resolved pretty soon. I was up for me and then went back down again

[Jntz]

If I look over at their twitter feed, seems like there are DNS issues, so it should be resolved pretty soon. I was up for me and then went back down again

Source?

[DerBernie]

Not sure if related, but https://www.meetfranz.com/ shows a certificate error ("The certificate is only valid for the following names: meetfranz.com, web-test.meetfranz.com"). I know the correct url is meetfranz.com but the www subdomain used to work as well. Maybe there's an SSL error with some service?

[hexangel616]

Same issue here.

[k0d3r1s]

please fix this, having ms teams in browser tab is so impractical

[ChTBoner]

Not sure if related, but https://www.meetfranz.com/ shows a certificate error ("The certificate is only valid for the following names: meetfranz.com, web-test.meetfranz.com"). I know the correct url is meetfranz.com but the www subdomain used to work as well. Maybe there's an SSL error with some service?

Only on Firefox for some reason.

Same issue here, but could login for a short amount of time.

[fabriciopirini]

Just got back for me! Anyone?

[Jntz]

Yup. Now it's working!

[Kaspik]

Back for me as well.

After last week and now again, this seriously needs some PR and refactoring how to not be affected locally when server has issue.

[JeremLa]

@kinglau66 @Kaspik Franz is collaborative project guys, you have nice idea, so feel free to join the community :tada:

[KrisBataican]

I still have the same problem - can't login through app or web, is there something i'm not doing correctly?

When i try to log in it gives me this message: You are not logged in. Please log in..

[robtheriot]

Im having this problem but looks like about a year since this
happend....