Ferdi: Whatsapp and Microsoft Teams not working with latest Beta 2

[wynstep]

Bug description:
Microsoft Teams and Whatsapp are not loading correctly when I use the latest beta version (5.6.0 beta2).
Steps to reproduce:

1. Go to 'Add service'
2. Click on 'Microsoft Teams'
3. Login with username and password
4. No screen appearing

Expected behavior
In the stable version (5.5.0) teams was working correctly

Screenshots

Environment:

• Operating System: Mac OS Catalina
• Ferdi Version: 5.6.0 beta2

• Server: Both with Franz server and no account

• Debug information:
  https://debug.getferdi.com/98f160dd-6b78-4708-a964-325881e5d889

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[frankhommers]

I have got the same problem on Windows.

[wynstep]

I have got the same problem on Windows.

This is actually a problem that was already present in nightly versions after 5.5.0

[vossmedien]

same here!

[zkhcohen]

+1

Workaround: https://github.com/getferdi/ferdi/issues/603

[wynstep]

+1

Workaround: #603

I can confirm the workaround suggested by @zkhcohen works for both Whatsapp and Teams. Should it be integrated in the beta3?

[vossmedien]

@wynstep doesnt work for me.

[frankhommers]

+1
Workaround: #603

I can confirm the workaround suggested by @zkhcohen works for both Whatsapp and Teams. Should it be integrated in the beta3?

That workaround works for me for WhatsApp as well. I would include it in beta3.

@vossmedien you might need to fully close Ferdi first before it works.

[dpkonofa]

Work around doesn't work for me either. :(

[wynstep]

Work around doesn't work for me either. :(

Did you try carefully all the steps and have you closed Ferdi before?

[vossmedien]

I had to delete the Service, close the App, make the changes, Restart the App, create the Service. Then it finally worked!

[idonthaveanametoday]

The workaround https://github.com/getferdi/ferdi/issues/603 worked at first but after several days I'm still getting the same issues

[wynstep]

Mmm this sounds weird for me, after applying the fix everything was correctly sorted and I did not have any other problem on that side. Are you sure you did not revert the changes in the files and/or tried to uninstall the app from the system? Maybe the custom script for the services has been wrongly deleted...

On 1 Jul 2020, 13:22 +0100, idonthaveanametoday [e-mail], wrote:

The workaround https://github.com/getferdi/ferdi/issues/603 worked at first but after several days I'm still getting the same issues
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[idonthaveanametoday]

Hmm I didn’t change anything at all
On Jul 1, 2020, 8:45 AM -0400, Stefano Pirrò [e-mail], wrote:

Mmm this sounds weird for me, after applying the fix everything was correctly sorted and I did not have any other problem on that side. Are you sure you did not revert the changes in the files and/or tried to uninstall the app from the system? Maybe the custom script for the services has been wrongly deleted...

On 1 Jul 2020, 13:22 +0100, idonthaveanametoday [e-mail], wrote:

The workaround https://github.com/getferdi/ferdi/issues/603 worked at first but after several days I'm still getting the same issues
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[wynstep]

Hmm I didn’t change anything at all
On Jul 1, 2020, 8:45 AM -0400, Stefano Pirrò [e-mail], wrote:

Mmm this sounds weird for me, after applying the fix everything was correctly sorted and I did not have any other problem on that side. Are you sure you did not revert the changes in the files and/or tried to uninstall the app from the system? Maybe the custom script for the services has been wrongly deleted...

On 1 Jul 2020, 13:22 +0100, idonthaveanametoday [e-mail], wrote:

The workaround https://github.com/getferdi/ferdi/issues/603 worked at first but after several days I'm still getting the same issues
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are you syncing your services using the server or a local profile?

[idonthaveanametoday]

Hmm I’m not sure. I just use WhatsApp and click the QR code
On Jul 1, 2020, 2:55 PM -0400, Stefano Pirrò [e-mail], wrote:

Hmm I didn’t change anything at all
On Jul 1, 2020, 8:45 AM -0400, Stefano Pirrò [email protected], wrote:

Mmm this sounds weird for me, after applying the fix everything was correctly sorted and I did not have any other problem on that side. Are you sure you did not revert the changes in the files and/or tried to uninstall the app from the system? Maybe the custom script for the services has been wrongly deleted...
On 1 Jul 2020, 13:22 +0100, idonthaveanametoday [email protected], wrote:

The workaround #603 worked at first but after several days I'm still getting the same issues
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are you syncing your services using the server or a local profile?
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You are receiving this because you commented.
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[RalphBurger]

same problem here on windows. workaround works for WhatsApp but Microsoft teams is not working at all.

[wynstep]

Hmm I’m not sure. I just use WhatsApp and click the QR code
…
On Jul 1, 2020, 2:55 PM -0400, Stefano Pirrò @.>, wrote: > Hmm I didn’t change anything at all > On Jul 1, 2020, 8:45 AM -0400, Stefano Pirrò *@., wrote: > > Mmm this sounds weird for me, after applying the fix everything was correctly sorted and I did not have any other problem on that side. Are you sure you did not revert the changes in the files and/or tried to uninstall the app from the system? Maybe the custom script for the services has been wrongly deleted... > > On 1 Jul 2020, 13:22 +0100, idonthaveanametoday @.**, wrote: > > > The workaround #603 worked at first but after several days I'm still getting the same issues > > > — > > > You are receiving this because you were mentioned. > > > Reply to this email directly, view it on GitHub, or unsubscribe. > > > — > > > You are receiving this because you commented. > > > Reply to this email directly, view it on GitHub, or unsubscribe. are you syncing your services using the server or a local profile? — You are receiving this because you commented. Reply to this email directly, view it on GitHub, or unsubscribe.

I did have the same problem this morning. There is a very easy fix to this. I just clicked on the Whatsapp Icon -> Reload and that's it!

[wynstep]

same problem here on windows. workaround works for WhatsApp but Microsoft teams is not working at all.

I am on Mac and Linux, so sorry I don't know if there is a custom agent string specific for windows OS

[dpkonofa]

I am also on a Mac and changing the user agent string in the index.js file didn't fix my Teams issues at all, even with a restart and then a re-install, re-edit on the file.

[dpkonofa]

Microsoft Teams suddenly started working for me this morning after an outage that was restored by Microsoft. Not sure if they're related but I can now use Teams within Ferdi without any issues so far.

[idonthaveanametoday]

Oh nice my WhatsApp finally started working again
On Jul 7, 2020, 1:05 PM -0400, Derek [e-mail], wrote:

Microsoft Teams suddenly started working for me this morning after an outage that was restored by Microsoft. Not sure if they're related but I can now use Teams within Ferdi without any issues so far.
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[dpkonofa]

So... what changed on Ferdi's end?

[thekiefs]

On a Mac latest Beta the workaround https://github.com/getferdi/ferdi/issues/603 did not work for me :(

[GuillaumeSorel]

I had to delete the Service, close the App, make the changes, Restart the App, create the Service. Then it finally worked!

this worked for me on version 5.6.0-beta.2 on Ubuntu. Thanks

[Guite]

603 worked fine here for fixing Teams on Kubuntu :+1:

[kkplein]

Let's hope this will be integrated before a final 5.6 launch. The issue is still open... And also here #603 fixed it, both for teams and whatsapp.