Ferdi: No tray icon on RHEL + GNOME

[petr-nehez]

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Describe the bug
There is no tray icon on GNOME running on RHEL.

To Reproduce
Install Ferdi via flatpak and add Skype service.
(AppImage could not bet started on my system, I get this error bash: ./Ferdi-5.4.3.AppImage: Text file busy)

Expected behavior
An icon in the tray at the top where e.g. Slack's icon is located.

Screenshots

Desktop:

• OS: RHEL 8.1 + GNOME 3.32.2
• Ferdi Version: 5.4.3
• Server Used: https://api.getferdi.com

Debug information:

{"host":{"platform":"linux","release":"4.18.0-147.5.1.el8_1.x86_64","screens":[{"accelerometerSupport":"unknown","bounds":{"height":1080,"width":1920,"x":0,"y":267},"colorDepth":24,"colorSpace":"{primaries:INVALID, transfer:INVALID, matrix:INVALID, range:INVALID}","depthPerComponent":8,"id":13761487533244520,"internal":false,"monochrome":false,"rotation":0,"scaleFactor":1,"size":{"height":1080,"width":1920},"touchSupport":"unknown","workArea":{"height":1080,"width":1920,"x":0,"y":267},"workAreaSize":{"height":1080,"width":1920}},{"accelerometerSupport":"unknown","bounds":{"height":1080,"width":1920,"x":1920,"y":0},"colorDepth":24,"colorSpace":"{primaries_d50_referred: [[0.6583, 0.3342],  [0.3420, 0.6034],  [0.1603, 0.0680]], transfer:IEC61966_2_1, matrix:RGB, range:FULL}","depthPerComponent":8,"id":6125579703171434,"internal":false,"monochrome":false,"rotation":0,"scaleFactor":1,"size":{"height":1080,"width":1920},"touchSupport":"unknown","workArea":{"height":1080,"width":1920,"x":1920,"y":0},"workAreaSize":{"height":1080,"width":1920}}]},"ferdi":{"version":"5.4.3","electron":"7.1.6","installedRecipes":[{"id":"skype","version":"1.2.0"},{}],"devRecipes":[],"services":[{"id":"33b92e4f-3c9f-4c2d-b2fe-8e725af7caa6","recipe":"skype","isAttached":true,"isActive":true,"isEnabled":true,"isHibernating":false,"hasCrashed":false,"isDarkModeEnabled":false}],"messages":[{"type":"error","request":{"result":null,"wasExecuted":true,"method":"getInfo"},"error":{},"response":{},"server":"https://api.getferdi.com"},{"type":"error","request":{"result":null,"wasExecuted":true,"method":"features"},"error":{},"response":{},"server":"https://api.getferdi.com"},{"type":"error","request":{"result":null,"wasExecuted":true,"method":"all"},"error":{},"response":{},"server":"https://api.getferdi.com"}],"workspaces":[],"windowSettings":{"width":1492,"height":779,"x":2103,"y":221,"isMaximized":false,"isFullScreen":false,"displayBounds":{"x":1920,"y":0,"width":1920,"height":1080}},"settings":{"autoLaunchInBackground":false,"runInBackground":true,"enableSystemTray":true,"minimizeToSystemTray":false,"privateNotifications":false,"showDisabledServices":true,"showMessageBadgeWhenMuted":true,"enableSpellchecking":false,"spellcheckerLanguage":"en-us","darkMode":true,"locale":"en-US","fallbackLocale":"en-US","beta":false,"isAppMuted":false,"enableGPUAcceleration":true,"serviceLimit":5,"server":"https://api.getferdi.com","todoServer":"https://app.franztodos.com","autohideMenuBar":false,"lockingFeatureEnabled":false,"locked":false,"lockedPassword":"******","scheduledDNDEnabled":false,"scheduledDNDStart":"17:00","scheduledDNDEnd":"09:00","hibernate":false,"hibernationStrategy":300,"inactivityLock":0,"noUpdates":false,"showServiceNavigationBar":false,"universalDarkMode":true,"adaptableDarkMode":true,"accentColor":"#7367f0","serviceRibbonWidth":68},"features":{"isSpellcheckerIncludedInCurrentPlan":true,"needToWaitToProceed":false,"needToWaitToProceedConfig":{"delayOffset":3600000,"wait":10000},"isServiceProxyEnabled":true,"isServiceProxyIncludedInCurrentPlan":true,"isAnnouncementsEnabled":true,"isWorkspaceIncludedInCurrentPlan":true,"isWorkspaceEnabled":true,"isCommunityRecipesIncludedInCurrentPlan":true,"isSpellcheckerPremiumFeature":false,"isServiceProxyPremiumFeature":true,"isWorkspacePremiumFeature":false,"isSettingsWSEnabled":false,"isServiceLimitEnabled":false,"serviceLimitCount":0,"isCommunityRecipesPremiumFeature":false,"isCustomUrlIncludedInCurrentPlan":true,"isMagicBarEnabled":true,"isTeamManagementIncludedInCurrentPlan":true,"isTodosEnabled":true,"isTodosIncludedInCurrentPlan":true,"defaultTrialPlan":"franz-pro-yearly","subscribeURL":"https://getferdi.com","planSelectionURL":"https://getferdi.com","hasInlineCheckout":true,"isPlanSelectionEnabled":false,"isTrialStatusBarEnabled":false,"canSkipTrial":true,"pricingConfig":{"currency":"$","currencyID":"USD","plans":{"personal":{"monthly":{"id":"ferdi-free","price":0,"billed":0},"yearly":{"id":"ferdi-completely-free","price":0,"billed":0}},"pro":{"monthly":{"id":"ferdi-still-free","price":0,"billed":0},"yearly":{"id":"ferdi-forever-free","price":0,"billed":0}}}}},"user":"82c1cf9d-ab58-4da2-b55e-aaa41d2142d8"}}

[reginastracii]

same on arch + gnome 3.34.4

[keunes]

Did anyone test with the deb package? I had that installed before, and don't remember whether or not this issue was there, too.

[hundertzwoelf]

No icon for me as well.

Installed via the .deb package.
Running Ubuntu 19.10 using i3-gnome.

Edit: forgot to mention: Ferdi version 5.5.0

[danieltomasz]

Same for Ubuntu 20.04 and Gnome 3.36

I read that there was some problem with electrons apps https://github.com/electron/electron/issues/21445

[danieltomasz]

There is a solution https://github.com/zulip/zulip-desktop/issues/910#issuecomment-608056150

[alien2003]

Icon disappears after unlock, Ubuntu 18.04

[don-andruha]

You closed #697, that's why I duplicate my feedback here.

I checked your nightly build 5.5.1-nightly.14 on Linux Mint 19, but did not see any changes.
Tray icon still missing.

[hundertzwoelf]

Something I noticed is that, for me, it _works_ on Ferdi 5.4.4-beta.1, but not on 5.4.4-beta.2. In the second beta it got upgraded to Electron 8.0.0 and the release notes indicate 'enhanced system tray icon behaviour'.

[kytwb]

@don-andruha Thank you for your feedback 🙏
@hundertzwoelf Thank you for taking a look into it 🙏 There was a regression introduced via the enhancement you mentioned (😅 guilty), which got fixed via https://github.com/getferdi/ferdi/pull/741, for the context menu on Linux at least. I don't have a Linux VM to try to reproduce the missing icon part at the moment, but it could well be related to the upgrade to Electron 8.

[pamela-p6]

same here, noticed:
TypeError: Cannot read property 'setContextMenu' of null
at TrayIcon._updateTrayMenu (/opt/Ferdi/resources/app.asar/lib/Tray.js:1:1251)
at IpcMainImpl. (/opt/Ferdi/resources/app.asar/lib/Tray.js:1:1683)
at IpcMainImpl.emit (events.js:215:7)
at WebContents. (electron/js2c/browser_init.js:3851:15)
at WebContents.emit (events.js:210:5)
TypeError: Cannot read property 'setContextMenu' of null
at TrayIcon._updateTrayMenu (/opt/Ferdi/resources/app.asar/lib/Tray.js:1:1251)
at IpcMainImpl. (/opt/Ferdi/resources/app.asar/lib/Tray.js:1:1683)
at IpcMainImpl.emit (events.js:215:7)
at WebContents. (electron/js2c/browser_init.js:3851:15)
at WebContents.emit (events.js:210:5)

@ol7(RHEL) + mate + build 5.5.1-nightly.14

[kris7t]

Interestingly, for me, after building the ea5a5932 from the develop branch with Electron 8.2.5, the tray icon appears on Waybar (I use sway as a Wayland compositor), if I run Ferdi in release mode (ELECTRON_IS_DEV=0). In dev mode, however, I do errors with calling setContextMenu on null. I also get similar errors when I toggle "Show Ferdi in system tray" to off.

When I restart Waybar (org.kde.StatusNotifierWatcher disappears from the session D-Bus, then reappears as the new Waybar instance is initialized), the tray icon disappears. However, it comes back when I toggle "Show Ferdi in system tray" to off and then back on. I guess we would have similar behavior in GNOME Shell whenever the screen is locked.

[arnishow]

Interestingly, for me, after building the ea5a593 from the develop branch with Electron 8.2.5, the tray icon appears on Waybar (I use sway as a Wayland compositor), if I run Ferdi in release mode (ELECTRON_IS_DEV=0). In dev mode, however, I do errors with calling setContextMenu on null. I also get similar errors when I toggle "Show Ferdi in system tray" to off.

When I restart Waybar (org.kde.StatusNotifierWatcher disappears from the session D-Bus, then reappears as the new Waybar instance is initialized), the tray icon disappears. However, it comes back when I toggle "Show Ferdi in system tray" to off and then back on. I guess we would have similar behavior in GNOME Shell whenever the screen is locked.

I confirm the exact same behavior with Gnome Shell.

[kris7t]

@arnishow Can you try this patch? https://github.com/getferdi/ferdi/pull/748 I only tried with Waybar, but it should also fix the issue for GNOME Shell.

[kytwb]

@kris7t's patch has been made available in v5.5.1-nightly.15.

[arnishow]

@kris7t Works well with GShell using deb package v5.5.1-nightly.15, thanks a lot.

[alien2003]

@kris7t it works!

[pirasalbe]

@kris7t still not working with Linux Mint 19.3 using deb v5.5.1-nightly.15.

[kris7t]

@pirasalbe What desktop environment are you using? If it's Cinnamon, I think the culprit would be the lack of AppIndicator (StatusNotifierWatcher) support: https://github.com/linuxmint/cinnamon/issues/9176 It seems a patch was merged, but only very recently, so no wonder it's not part of 19.3. See also this blog post on why Cinnamon had to add AppIndicator support after Electron has dropped support of other kinds of tray icons entirely.

You can check for AppIndicator support with the following command:

dbus-send --session --dest=org.kde.StatusNotifierWatcher --print-reply /StatusNotifierWatcher org.freedesktop.DBus.Properties.Get string:org.kde.StatusNotifierWatcher string:IsStatusNotifierHostRegistered

[MarvinMep]

I was facing this problem on my Debian 10 (gnome-Xorg). There was no way to make it show the Ferdi's icon (all other icon were there).

Before I came here, I though it was a problem with the gnome-shell extension (TopIcon Redux), since system tray is not native in gnome (as you must know, Gnome devs think system tray a outdated concept). So I started to mess with the extensions and I end up with "KStatusNotifierItem/AppIndicator Support" debian counterpart appindicator, when I gave up. Ferdi icon still didn't work.

Since I was there, I kept messing with extensions and adjusts, customizing other stuff. I realized that when I turned off "app menu" in "Gnome adjusts"/"Superior bar" (I don't know how the names are exactly, I use pt-Br localization) Ferdi icon showed up and never went away.

Now, with Appindicator (gnome-shell extension) and apps menus disabled in shell bar, Ferdi icon works like a charm.

• Debian 10.4
• Xorg 7.7
• Gnome-shell 3.30.2 (?)
• Ferdi 5.5.0 (x64) (installed from .deb)
• gnome-shell-extension-appindicator 22-1
• Remove Dropdown Arrows (it may be influencing, but I didn't try to remove it)

[andrecavallari]

I've tested now the 5.6.0-beta.2, and the system tray icon now shows up, but after a while the system tray just disappear, and to have it back I need to disable this feature and enable again to show up, but again after a while it's gone again...

[ilopmar]

I just tried with Linux Mint 20 Cinnamon (updated from Linux Mint 19.3) and the systray icon doesn't appear. I've tried versions 5.5.0, 5.5.1-nightly.14, 5.5.1-nightly.15 and 5.6.0-beta2.

[tchiotludo]

same here with 5.6.0-beta2 and a fresh Linux Mint 20 Cinnamon, no tray icon anymore

[stale[bot]]

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