Cwa-app-ios: App doesn't work with iOS 14 beta

[Jan10]

Avoid duplicates

• [x] Bug is not mentioned in the FAQ
• [x] Bug is not already reported in another issue

Describe the bug

The app does not load with the latest beta version of iOS 14.

Steps to reproduce the issue

Nothing happens when you open the app.

Screenshot:

Technical details

• iOS Version: 14.0
• Device: iPhone 11

[Tobitobsen81]

Additional information to this issue: If you reinstall the app you will get this failure message and the app will not work on ios 14 iphone 11

[silviokennecke]

Experiencing the same issue on my iPhone XS

[maxleonalbrecht]

Same Issue on the XR

[Nils-ber]

I think it might be an iOS 14 issue.
Additional screenshots.


Device:
iPhone Xs
iOS 14

[KizzyCode]

See also https://developer.apple.com/documentation/ios-ipados-release-notes/ios-ipados-14-beta-release-notes/:

ExposureNotification isn’t currently available in iOS 14 beta. Use iOS 13.6 beta to preview the latest functionality. (64433241)

[F3000]

Seen on iPhone 11 Pro too

[PaxonicYT]

same on my 6s

[haosap]

Dear colleagues,
I think @KizzyCode already mentioned that, the ExposureNotification isn't currently available in iOS 14 beta. See:
https://developer.apple.com/documentation/ios-ipados-release-notes/ios-ipados-14-beta-release-notes

If you want to use the ExposureNotification, please switch to 13.5 or 13.6 at the moment.
Thank you for your support.

[GranitGjevukaj]

Same on my iPhone 11 Pro Max.

[tkowark]

We now added this question to the FAQ and since the developers cannot do anything against these circumstances, we'll close the issue accordingly.

[Heavy02011]

The symptoms decribed above are exactly what I experienced after updating to ios 13.6, see https://github.com/corona-warn-app/cwa-app-ios/issues/911
Just closing an issue just because „the developers can’t do anything against the circumstances“ is not an option in a pandemic.
The App ist NOT working anymore, even after a complete reinstall.

[tkowark]

They are not exactly the same thing. iOS 14 BETA currently just does not include the exposure notification framework (see FAQ). Thus, the app cannot work on iOS 14 until that framework is available.

That is different from any potential problems with the iOS 13.6 Release version, which we of course are looking into.

[tens0rfl0w]

UPDATE:

The Exposure Notification framework is now available with the release of the iOS 14 Developer Beta 4.

This does not mean that the app fully works under iOS 14, but the EN framework is now activated and can be used by the app. So you can now use the CW-App under iOS 14, but there will be no support for that OS version till its final release.

@tkowark FAQ should be updated. :)

[RalphRichter]

Latest Beta Developer release on iOS is now supporting exposure notifications Beta Release Notes

ExposureNotification
Resolved in iOS & iPadOS 14 beta 4
ExposureNotification is now available. (64433241)

[stefandesu]

I understand that official support will only come with the public release of iOS 14, but can I ask if there is anything in the app that's currently not working in iOS 14?

[tens0rfl0w]

@stefandesu Up to now I couldn't find any issue with the app running on iOS 14. First exposure check after 24 hours was successful with 13 delivered data sets. Couldn't trigger any app crash/bug thats exclusive for iOS 14 up to now.

So, without valid testing, for me it works fine.