Client: Error code 218: GENERIC in method keybase.1.login.login

[TheFuzzStone]

Hello.

Can't login into my Keybase app on Linux Mint 19.1 Cinnamon:

missing provisioning key in login context Error code 218: GENERIC in method keybase.1.login.login

• Keybase GUI Version: 2.13.0-20181219142726+01e9fa19eb
• my log id: 13a55142752879137d7dd91c

How can I fix that?
Thanks!

[TheFuzzStone]

Someone?

[maxtaco]

Won't get to it until the holidays are over.

[TheFuzzStone]

Holidays are over? :-)

[maxtaco]

sure we'll take a look. Can you try to login again and generate a new log?

[maxtaco]

Oh, you're trying to use GPG login and you have a modern account. Urg, that might be an issue...

cc @joshblum / @mlsteele

[mlsteele]

You can't provision a device with a PGP key once you've had a device. Unfortunately I think to get back in you'll need to reset your account. If you choose to reset your account all of your existing data in kbfs, chats, proofs, etc will be lost and you'll be starting from scratch. https://keybase.io -> Login -> Recover account

We've added some more warnings to revocation to avoid this situation, but you may have removed your device before those were added. I click "recover account" on your account on the website from an incognito window. So you'll probably get an email from that, which you can ignore or use.

[maxtaco]

Or maybe you have another active device you can provision with?

[TheFuzzStone]

@mlsteele, account reset isn't an option for me. Thanks for your answer!

@maxtaco, no, I don't have.

Thanks guys!

[TheFuzzStone]

@maxtaco @mlsteele

If I choose "Reset your keys and start from scratch":

1) I will lost my nickname? (thefuzzst0ne)
2) Can I upload again the same key on keybase?

[maxtaco]

yes x2

[maxtaco]

Sorry, edit: (1) no; (2) yes

[TheFuzzStone]

@maxtaco @mlsteele
And the last question, if I will decide to change my laptop (or will need to reinstall the system), what do I have to do first so that I don't have to reset my account again?