Boostnote: Keeps Crashing

[washere]

Keeps crashing, can not trace problem.

Runs fine on install.
After closing, does not re-launch.
All I did was set the UI theme to Dark and editor style to dracula!
Sometimes it re-launches after 4 or 5 attempts, often it does not do even that.
Launches OK if re-installed.

See attached pop-up error:

[kazup01]

Hi @washere , could you teach your environment?

[washere]

C:\Users\Writer\Desktop>set

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\Writer\AppData\Roaming
AWE_DIR=C:\Program Files (x86)\Khrona LLC\Awesomium SDK\1.6.6\
CommonProgramFiles=C:\Program Files\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
COMPUTERNAME=WRITER
ComSpec=C:\WINDOWS\system32\cmd.exe
docear_bibtex_current=C:\Users\Writer\Desktop_data\15ECFE42ED033U1C4RTTT56X5T2W8FDGXM7P\default_files\default.bib
FPS_BROWSER_APP_PROFILE_STRING=Internet Explorer
FPS_BROWSER_USER_PROFILE_STRING=Default
GTK_BASEPATH=C:\Program Files (x86)\GtkSharp\2.12\
HOMEDRIVE=C:
HOMEPATH=\Users\Writer
LOCALAPPDATA=C:\Users\Writer\AppData\Local
LOGONSERVER=\WRITER
NUMBER_OF_PROCESSORS=4
OS=Windows_NT
Path=C:\Python36\Scripts\;C:\Python36\;C:\Program Files (x86)\ActiveState Komodo IDE 11\;C:\ProgramData\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files\Calibre2\;C:\Program Files (x86)\Scapple;C:\Program Files\Java\jre1.8.0_111\bin;C:\Users\Writer\AppData\Local\Microsoft\WindowsApps;C:\adb;C:\Program Files (x86)\get_iplayer;C:\Program Files (x86)\GtkSharp\2.12\bin;C:\Program Files\jEdit;C:\Program Files (x86)\Brackets\command;C:\Program Files\JSONBuddy;C:\ProgramData\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files\Calibre2\;C:\Program Files (x86)\Scapple;C:\Program Files\Java\jre1.8.0_111\bin;C:\Users\Writer\AppData\Local\Microsoft\WindowsApps;C:\wamp64\bin\php\php7.0.10;C:\wamp64\bin\apache\apache2.4.23\bin;C:\wamp64\bin\mysql\mysql5.7.14\bin;C:\Users\Writer\AppData\Local\atom\bin;C:\Program Files\Microsoft VS Code\bin;C:\Users\Writer\AppData\Local\Pandoc\;C:\Python36;C:\Python27
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC;.PY;.PYW
PROCESSOR_ARCHITECTURE=AMD64
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 37 Stepping 5, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=2505
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
PROMPT=$P$G
PSModulePath=C:\Program Files\WindowsPowerShell\Modules;C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules
PUBLIC=C:\Users\Public
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\Users\Writer\AppData\Local\Temp
TMP=C:\Users\Writer\AppData\Local\Temp
USERDOMAIN=WRITER
USERDOMAIN_ROAMINGPROFILE=WRITER
USERNAME=Writer
USERPROFILE=C:\Users\Writer
VBOX_MSI_INSTALL_PATH=C:\Program Files\Oracle\VirtualBox\
windir=C:\WINDOWS

[dxj1113]

The same question happened to me when open Boostnote.
Any solution?

[glego]

So I had the same issue today and it was caused by some "ghost" processes. Open PowerShell and run get-process *Boostnote* | stop-process to stop all Boostnote related processes.

It seems like Boostnote is not always exiting correctly. I'll keep my eye out when it happens again.

PS C:\Users\glenn> get-process *boost*

Handles  NPM(K)    PM(K)      WS(K)     CPU(s)     Id  SI ProcessName
-------  ------    -----      -----     ------     --  -- -----------
    712      47    31996      66424      33.52   3748   1 Boostnote
    346      24    61432      30776       0.33   9176   1 Boostnote

[JaimeStill]

After I close the app when it initially opens, then try to run it again after, I get the following error:

If I try to close the app via the system tray icon, I get the following error:

The only way to get it to open again is by the method @glego posed above, or by killing the process in Task Manager.

Using the Windows 64 bit build version 0.8.19

[gjatkinson]

On Windows 10 64 bit using 0.8.19, I hit this too and I temporarily avoid it by using the Ctrl+Q option. I hit all the same errors above only after using the main app windows X icon in the upper right corner. I suppose the exiting of the app (Ctrl+Q) is not supposed to be the same thing as closing the window but I can't reopen the window (via taskbar process icon or Super+Alt+E command or rerunning the Boostnote desktop icon) without closing the app via Ctrl+Q.

[chiroptical]

@gjatkinson Just want to confirm this also happens for 8.20 on Linux. Ctrl-Q fine, X in corner leaves electron processes running and can't reopen.

$ uname -a
Linux <hostname> 4.14.15-1-ARCH #1 SMP PREEMPT Tue Jan 23 21:49:25 UTC 2018 x86_64 GNU/Linux

[Rokt33r]

Fixed!

[wAuner]

@barrymoo is right, I'm having the same issue on Linux Mint 18.3.
If I close the window with the X symbol, the processes keep running and I can't reopen. The problem does not occur with ctrl + q

Version 0.11.3

[Rokt33r]

@wAuner Please open another issue. The above problem was for Windows.