App: Wallet Backup - no backup-file generated

[MRHMuc]

Dear DeFiCh-Team,

I am opening this issue as recommended
in 'r/defiblockchain'
by TECH TEAM
for topic "Wallet Backup"
user 'u/MarkMuc'
with attached log files.

Preflight Checklist

• [x] I have searched DeFiChain’s Github Issue Page and none matches my issue
• [x] I have read through How To Submit Issues for DeFi App

Issue Details

• **Current DeFi App Version: 2.1.15
• **Previous DeFi App Version: n/a
• **Operating System (OS): macOS 10.15.7

Screenshot(s) / screen recording(s) of issue

n/a

Actual Behavior

APP installed some days ago and Backup was working fine.
Yesterday I have encrypted wallet manually using 'encryptwallet '.
When done with adding Liquidity I wanted to make a new BACKUP-file via MENU - WALLET - BACKUP WALLET.
Pop-up Window allowed to enter BACKUP-file-name and SAVE-button to be executed.
Unfortunately there is no BACKUP-file created in selected folder.

Expected Behavior

Expect to get an encrypted BACKUP-file generated.

App log / binary log / app config

File: 'app logs.zip' is attached.
app logs.zip

Please let me know if you need further information.

Thank you for your support.

Best, Mark

[izzycsy]

Hi @MRHMuc , thanks for your feedback, logs well received. Please give the team time to investigate the issue. Thank you.

Hi @teich1961 , I'll keep you updated here as well. Thank you.

[MRHMuc]

Hi @izzycsy ,
I have just tested the following and sharing for your information:

1. unlock the wallet with 'walletpassphrase PASSPHRASE 60'
2. check if wallet is unlocked with 'getwalletinfo'
3. initiate BACKUP while wallet is unlocked
   --> This generates an unencrypted backup-file.
   Thank you.

[teich1961]

thank you very much, was successful. Now I can sleep peacefully again. Thank you

[MRHMuc]

Hi @teich1961,
In case you responded to my test unlocking the wallet to generate a backup file that this will only create an unencrypted backup-file in TXT format. So keep it in a secure space only.
I hope the team will come up with a bugfix to get encrypted backup files.
Best, Mark

[tame81]

Hi,

I have the same issue: no encrypted wallet backup will be made. Please fix this!

[izzycsy]

Hi @tame81 , thanks for your feedback. Kindly send your app logs. If possible, do attach screenshots / screen recordings. This will provide more insight for the investigation. Thank you.

[OtenMoten]

Same here. I de- and encrypt my wallet like this https://github.com/DeFiCh/app/wiki/Wallet-Encryption

Currently I save the encrypted wallet.dat file to backup the wallet. I also have the seed but there is another error that happens non-reproduciable that some address that where generated in the wallet are marked with a red error note: "This address is not included in seed."

And I also can't backup via the App's GUI because no file is generated.

App Version here is 2.1.16

Greetz

[OtenMoten]

Same here. I de- and encrypt my wallet like this https://github.com/DeFiCh/app/wiki/Wallet-Encryption

Currently I save the encrypted wallet.dat file to backup the wallet. I also have the seed but there is another error that happens non-reproduciable that some address that where generated in the wallet are marked with a red error note: "This address is not included in seed."

And I also can't backup via the App's GUI because no file is generated.

App Version here is 2.1.16

Greetz

Works for me now. I use Ubuntu 20.04 and updated to 2.1.17

[MRHMuc]

Hi @izzycsy
Just wanted to update you.
Backup-files are created fine for me after updating to v2.1.17.
Thank you.
Best, Markus

[izzycsy]

Hi @MRHMuc @OtenMoten @tame81 , thanks for your update. This issue is resolved in the upcoming version of the app _ still undergoing testing. I'll be closing this issue in the mean time, should you face the same issue, please leave a comment with new information (include screenshots) and app logs. Thank you. 


[FolderHyph]

Hello! Tnx for your help.

I'm on the version: 2.1.17 .
I just click on Wallet menu > Backup wallet > the folders explorer open up but there's no file to save. The only option is to press on Cancel on the explorer window.

The same happen when I go to Logs > any menu the same, no files generated.

I've gone through the post you linked but I don't understand the very first step of your instructions :" unlock the wallet with 'walletpassphrase PASSPHRASE 60' " > How to do this?

Thanks

[OtenMoten]

Hello! Tnx for your help.

I'm on the version: 2.1.17 .
I just click on Wallet menu > Backup wallet > the folders explorer open up but there's no file to save. The only option is to press on Cancel on the explorer window.

The same happen when I go to Logs > any menu the same, no files generated.

I've gone through the post you linked but I don't understand the very first step of your instructions :" unlock the wallet with 'walletpassphrase PASSPHRASE 60' " > How to do this?

Thanks

You don't need to unlock if you haven't locked.