In some cases, the Premium Content block is showing a "Log in" button to logged in users – instead, they should just be seeing the content. When the user clicks that button anyways, they don't see the premium content, but rather a blank content area.
User report - ticket: 3284882-zd-woothemes
User asked for an update, would we have any to share? The user's customers have paid for the content and still can't access it. Thanks!
Once this issue has been resolved, we'll need to update on of their viewers, who has also contacted us here: 3277816-zd-woothemes
Leaving this note, so we can close the ticket and move it out of the queue.
Hi folks!
Is there an update we can share with the user? I got the ticket in play mode. I'm putting it on hold for 24-h
This is likely the same issue as https://github.com/Automattic/wp-calypso/issues/45663, which hopefully will be fixed by https://github.com/Automattic/wp-calypso/pull/45777
It looks like this is still an active issue after the proposed fix landed yesterday. I haven't been able to reproduce with a new Premium Content block on a test site, but I can both confirm that the user in p1600793040149500-slack-CDA5HLRD2?thread_ts=1600703764.065000&cid=CDA5HLRD2 sees only a Log In button (and no content), and that the block appears to be set up properly.
Editor | User Logged-in View
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Confirmed in p1600855523000300-slack-CDA5HLRD2?thread_ts=1600703764.065000&cid=CDA5HLRD2 that the issue above was a side effect of the regressions introduced by WordPress/gutenberg#24155 and Automattic/jetpack#15915.
Those regressions have been fixed by #45777, but while the regressions were happening users had the ability to set a plan to the Subscribe button that was not the same that the plan selected for Premium Content block. These blocks need to be re-published so the selected plan for the Premium Content block is passed down to the Subscribe button (which is a Payments block) and overrides whatever plan the user selected.