Wp-calypso: Search Plan: Purchase a monthly plan and no "manage" link when looking at yearly

Created on 29 Mar 2020  ·  6Comments  ·  Source: Automattic/wp-calypso

Steps:

  • Go to /plans in Calypso
  • Purchase a monthly search plan for a jp site
  • Go back to the /plans page in Calypso and look at yearly plans
  • There will not be a link to manage the plan that you purchased (link appears if you click to monthly)
Jetpack Search Plans [Type] Bug

All 6 comments

Noting that the discrepancies between monthly and yearly concern all product cards.

monthly

monthly

yearly

yearly

@keoshi which one would you say is the wanted card display? As the changes will affect all the cards, whom should we consult about it?

I believe the monthly/yearly toggle shouldn't change the content inside of a purchased product card.

This means we would display a “Manage product” button if a customer has purchased any of them, no matter what the current billing cadency happens to be.

cc @folletto for a double check of this.

I agree. The button should always show. The "product" is the same product. And the button manages the product.

To provide some Background: The way it works now was done on purpose like this since the monthly and yearly products are two different things and some point wanted to offer a way to upgrade between the two choices.

We should make it clear to the user which interval they have the product for.

cc @eeeeevon13

The fact that in the future we might provide that shouldn't be a limiting factor causing us being confusing now.

I agree on clarity: the interval clarity should be in whichever page they land on when they click "Manage", not on this page.

@enejb is this on your plate? Not a huge priority for us but we should get it fixed.

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