Wp-calypso: Customer Home: Clicking the support button displays a flash of the checklist

Created on 25 Oct 2019  Â·  5Comments  Â·  Source: Automattic/wp-calypso

Steps to reproduce

  1. Starting at URL: https://wordpress.com/home
  2. Select a site that has the Customer Home.
  3. Click the support button/bubble.

What I expected

I expect the support menu to open.

What happened instead

While the support menu opens, I see a flash of the checklist on screen before the customer home appears again.

Browser / OS version

Chrome 77.0.3865.120 / macOS 10.15
(Also seen in the WP.com desktop app 4.5.0-beta1)

Screenshot / Video

CustomerHome-Help

Context / Source

manual-testing

Checklist Customer Home [Type] Bug

Most helpful comment

Thanks for the nudge! I confirmed I am no longer able to reproduce this — not on an existing site where I completed the site checklist before, or after signing up for a new account/site and completing the site checklist. Closing!

All 5 comments

Moved to DotCom Manage for triaging.

I could definitely reproduce this a while ago, but I no longer can currently.

ezgif-3-60b2a17317fd

@rachelmcr Are you still seeing this issue?

Yep, I can still see the issue — at least on sites where I previously had access to the site checklist:

checklist-supportbutton

👋 @rachelmcr Are you still able to reproduce this? I added myself as an admin to the test site URL noted in the ticket description and I'm not seeing a flash in the latest version of Chrome, Firefox, or Safari.

Thanks for the nudge! I confirmed I am no longer able to reproduce this — not on an existing site where I completed the site checklist before, or after signing up for a new account/site and completing the site checklist. Closing!

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