Wp-calypso: Customizer: Broken Background Pattern Images

Created on 6 May 2019  Â·  6Comments  Â·  Source: Automattic/wp-calypso

Steps to reproduce

  1. Access the Customizer.
  2. Click on Colors & Backgrounds.
  3. Navigate through the images under "Pick a Background Pattern".

What I expected

To see all the available images.

What happened instead

Most of them don't load. It happens for the user (omundogiraalusitanaroda.home.blog) and on my test site (mytestsite.live), we are using the Floral and Aquene themes.

Browser / OS version

Chrome/73.0.3683.103
OS X 10.13.6

Screenshot / Video

Screen Shot 2019-05-06 at 18 22 08

Some images that aren't showing:
https://i0.wp.com/colourlovers.com.s3.amazonaws.com/images/patterns/5456/5456885.png
https://i0.wp.com/colourlovers.com.s3.amazonaws.com/images/patterns/5454/5454302.png
https://i1.wp.com/colourlovers.com.s3.amazonaws.com/images/patterns/5457/5457842.png

They all show "We cannot complete this request, remote data could not be fetched".

Context / Source

user-report

2012619-zen

Customizer [Pri] High [Type] Bug

Most helpful comment

Background patterns should load correctly now in Customizer.

Please let me know if you see any issues, both in Customizer, saving the image — and loading it on the front-end of the site.

All 6 comments

I just noticed this personally when setting up a new work P2

Another WordPress.com report: 13611168-hc.

I was able to reproduce it as well.

Another report: #13748238-hc

I couldn't replicate the issue, but the user tried several browsers and two different networks.

image

Thanks for this report. Currently investigating a fix.

Background patterns should load correctly now in Customizer.

Please let me know if you see any issues, both in Customizer, saving the image — and loading it on the front-end of the site.

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