Wp-calypso: Checkout: Lack of next steps on Thank You page after Premium theme purchase

Created on 2 May 2017  路  6Comments  路  Source: Automattic/wp-calypso

There's no content underneath the "What Now" heading on the Thank You page after purchasing a standalone Premium theme.

Steps to reproduce

  1. Starting at URL: https://wordpress.com/start
  2. Follow the screen prompts and choose a Premium theme at /start/themes.
  3. Choose a free site address at /start/domains and the free plan at /start/plans.
  4. Follow the remaining steps to set up a new site and make payment for the Premium theme.

What I expected

To be led to a Thank You page that contains some useful links to next steps. This expectation is based on how the Thank You page appears after purchasing a domain or a paid plan.

What happened instead

The Thank You page had a "What Now" heading but there was no content underneath it.

Browser / OS version

Chrome 57.0.2987.133 / MacOS Sierra 10.12.3

Screenshot / Video

screen shot 2017-05-02 at 19 36 17

Context / Source

dogfooding, #manual-testing

Post Checkout [Pri] High [Type] Bug

Most helpful comment

Awesome - thank you! I think I was missing this:

using credits doesn't seem to produce the same effect.

I'll take a peek next week!

All 6 comments

I took a look at this one, but I'm having a hard time reproducing. I can't seem to find a Premium theme available on wordpress.com/start/themes during signup. I believe these are the themes that should be displaying, and it looks like they're all free.

Siobhan, do you happen to remember which theme you purchased to trigger this?

@jeremeylduvall: Sorry, my steps to replicate were actually wrong. The correct steps are:

  1. Google "WordPress.com themes" while logged out of WordPress.com and click on the first link to arrive at: https://wordpress.com/themes
  2. Select the three dots next to a Premium theme and then "Pick this design".
  3. Follow the screen prompts to set up a new site. Choose a free site address at /start/domains and the free plan at /start/plans.
  4. Follow the remaining steps to set up a new site and make payment for the Premium theme.

It can also be replicated by purchasing a Premium theme on an existing free or Personal site. You'll need to actually make payment for the theme to replicate, using credits doesn't seem to produce the same effect.

Awesome - thank you! I think I was missing this:

using credits doesn't seem to produce the same effect.

I'll take a peek next week!

I'm having trouble reproducing this one either from the /themes flow or purchasing a theme on an existing site. Note that I'm not using credits, but am using a test card. @SiobhyB or @jeremeylduvall are you still seeing this issue?

Here's what I see on the new user flow, starting from /themes logged out.
screen shot 2018-02-15 at 4 13 44 pm

Going to close this one out since I suspect we completely redid the thank you page. Feel free to reopen if this is not the case.

@gwwar: Sorry for the delay getting back to you! I can confirm that I'm no longer able to replicate. Thanks for looking.

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