Wordpress-seo: "Loading help center." when Classic Editor plugin is active

Created on 10 Jun 2018  Â·  21Comments  Â·  Source: Yoast/wordpress-seo

  • [x] I've read and understood the contribution guidelines.
  • [x] I've searched for any related issues and avoided creating a duplicate issue.

Please give us a description of what happened.

Noticed "Loading help center." and did a search to see if other also experienced this. Most cases seemed to be related to plugin conflict, so deactivated all and turned them back on one by one. Classic Editor plugin was the one where the issue manifests itself.

Please describe what you expected to happen and why.

see above

How can we reproduce this behavior?

  1. install and activate Gutenberg
  2. install and activate Classic Editor
  3. go to any of the Yoast SEO Settings pages

Technical info

  • WordPress version: 4.9.7-alpha-43316
  • Yoast SEO version: 7.6.1
  • Relevant plugins in case of a bug: Classic Editor
  • Tested with theme: Twenty Seventeen
compatibility

Most helpful comment

It seems with every new version of Yoast this issue is getting worse, now it is no longer possible to add any SEO metadata when the Classic Editor plugin has been installed and activated. Please see the screenshot here:

edit-post-classic-editor-plugin-activated

With the Classic Editor plugin becoming more popular, I'm not sure if you want to wait til WP 5.0 lands to tackle this issue?

All 21 comments

Thank you for reporting this issue. We've milestoned this issue for WordPress 5.0.

It seems with every new version of Yoast this issue is getting worse, now it is no longer possible to add any SEO metadata when the Classic Editor plugin has been installed and activated. Please see the screenshot here:

edit-post-classic-editor-plugin-activated

With the Classic Editor plugin becoming more popular, I'm not sure if you want to wait til WP 5.0 lands to tackle this issue?

We're not waiting until WP 5.0 lands, @gran1887. We're actively developing for Gutenberg and WordPress 5.0. The milestone means that we will pick it up at least before WP 5.0 launches.

For developer: please investigate what is going on and discuss the suggested solution.

I got ban hammered for leaving this feedback on .org..... so here since We not allowed to LINK to external sites... https://www.jeremiahstillings.net/the-gutenberg-revision-system-whammy/

Please inform the customer of conversation # 413630 when this conversation has been closed.

For reference, this results in the following error in the console:
Uncaught ReferenceError: yoastWebpackJsonp is not defined

classiceditor

Please inform the customer of conversation # 412667 when this conversation has been closed.

Please inform the customer of conversation # 413468 when this conversation has been closed.

Please inform the customer of conversation # 414132 when this conversation has been closed.

Have this error too.

Please inform the customer of conversation # 414486 when this conversation has been closed.

I commented in another report (#10616), reposting my comment here instead.


I can confirm this. Tested on two different installations (single and multisite), same appearance/screenshot (as shown in this post: https://github.com/Yoast/wordpress-seo/issues/9991#issuecomment-405079281 )

  • Yoast SEO: Version 7.9.1
  • Browser: Firefox 62.0b16 (32-bit)
  • OS: Windows 7 32-bit
  • Wordpress: v4.9.8
  • Gutenberg: Version 3.5.0
  • Classic Editor: Version 0.4

Console:

[Show/hide message details.] ReferenceError: yoastWebpackJsonp is not defined[Learn More] analysis-791.min.js:1:1
<anonymous>
https://domain.tld/wp-content/plugins/wordpress-seo/js/dist/analysis-791.min.js:1:1
[Show/hide message details.] ReferenceError: yoastWebpackJsonp is not defined[Learn More] wp-seo-replacevar-plugin-791.min.js:1:1
<anonymous>
https://domain.tld/wp-content/plugins/wordpress-seo/js/dist/wp-seo-replacevar-plugin-791.min.js:1:1
Use of Mutation Events is deprecated. Use MutationObserver instead. load-scripts.php:3:9644
[Show/hide message details.] Error: Syntax error, unrecognized expression: {
 "error": {
  "errors": [
   {
    "domain": "usageLimits",
    "reason": "keyInvalid",
    "message": "Bad Request"
   }
  ],
  "code": 400,
  "message": "Bad Request"
 }
} load-scripts.php:2:12733
t</fa.error
https://domain.tld/wp-admin/load-scripts.php:2:12733
t</fa.tokenize
https://domain.tld/wp-admin/load-scripts.php:2:18783
t</fa.select
https://domain.tld/wp-admin/load-scripts.php:2:21594
fa
https://domain.tld/wp-admin/load-scripts.php:2:7320
a.find
https://domain.tld/wp-admin/load-scripts.php:9:3684
find
https://domain.tld/wp-admin/load-scripts.php:2:24107
a.fn.find
https://domain.tld/wp-admin/load-scripts.php:9:8929
n.fn.init
https://domain.tld/wp-admin/load-scripts.php:2:24670
a.fn.init
https://domain.tld/wp-admin/load-scripts.php:9:3135
n
https://domain.tld/wp-admin/load-scripts.php:2:406
init/<
https://domain.tld/wp-content/plugins/wordfence/js/admin.ajaxWatcher.1533058343.js:17:24
dispatch
https://domain.tld/wp-admin/load-scripts.php:3:12392
add/r.handle
https://domain.tld/wp-admin/load-scripts.php:3:9156
trigger
https://domain.tld/wp-admin/load-scripts.php:3:11571
a.event.trigger
https://domain.tld/wp-admin/load-scripts.php:9:8273
y
https://domain.tld/wp-admin/load-scripts.php:4:22796
c
https://domain.tld/wp-admin/load-scripts.php:4:26925

Thanks for the resolution. It worked! I deactivated Gutenberg and now everything is fine!

Please inform the customer of conversation # 414872 when this conversation has been closed.

Please inform the customer of conversation # 414884 when this conversation has been closed.

Also having this issue on WordPress 4.9.5 and 5.0.. running Yoast SEO 9.2.1.

Update: Upgrading to release/9.3 (beta) seems to have resolved the issue.

NO it is not resolved in 9.3

@zeusabn 9.3 (beta) fixed the issue for _me_.

I have this website → [https://proservicesdubai.com] and the theme use "WPBakery Page Builder" Plugin. This plugin is having an issue with YoastSEO Plugin.
When I disable this plugin, I am able to see the snippet.

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