Wire-ios: Constanly disconnecting my calls because I'm pressing the power button

Created on 2 Feb 2017  路  4Comments  路  Source: wireapp/wire-ios

Can you please disable the "power button press disconnects the call" functionality? It's driving me crazy.

Following situation:

  • I'm in a call
  • I put the call on speakerphones
  • I want to turn off my display
  • I press the power button
  • The call disconnects

The only way to actually disconnect a call should be to press the red "disconnect call" button. The power button should not have any effect on the call whatsoever. The standard apple phone app doesn't do it either, so why should wire?

Most helpful comment

@jenskasemets

this is iOS (10) behaviour and also regular (GSM) calls act in similar way

Sorry to have to correct you, but this is not the case. A "normal" call on ios, will never be disconnected by pressing the power button. A wire call does. I've tested it again yesterday and as I've said, I've multiple times accidentally disconnected a call because I've pressed the power button, when I actually intended to just turn off the screen.

I stand by what I said earlier. It's not behaving the same way as a normal call on ios, it's confusing and irritating to the user and it should be changed. This bug should be reopened since the decision to close it was based on false information.

All 4 comments

It seems that this is a feature of CallKit & iOS. I just tested with the normal phone app and it did the same, so I guess it is intended behaviour.

One way to get the behaviour you want is to disable CallKit in Wire app settings: "Settings(cog symbol on Wire contacts screen)->Options->Calls, Share with iOS" then close and restart the app. This made it not end the call for me.

Hope this helps

For me the call disconnects only on the second time I press the button. This is intended behaviour.

@rbieb Thank you for your comment, as mentioned above, this is iOS (10) behaviour and also regular (GSM) calls act in similar way. Nothing we can or want to change here.

@jenskasemets

this is iOS (10) behaviour and also regular (GSM) calls act in similar way

Sorry to have to correct you, but this is not the case. A "normal" call on ios, will never be disconnected by pressing the power button. A wire call does. I've tested it again yesterday and as I've said, I've multiple times accidentally disconnected a call because I've pressed the power button, when I actually intended to just turn off the screen.

I stand by what I said earlier. It's not behaving the same way as a normal call on ios, it's confusing and irritating to the user and it should be changed. This bug should be reopened since the decision to close it was based on false information.

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