Windows-itpro-docs: Incorrect path in 0xC1900101 - 0x4000D

Created on 10 Jan 2020  Â·  6Comments  Â·  Source: MicrosoftDocs/windows-itpro-docs

Under '0xC1900101 - 0x4000D', it states:

'Check supplemental rollback logs for a setupmem.dmp file, or event logs for any unexpected reboots or errors.
Review the rollback log and determine the stop code.
The rollback log is located in the C:$Windows.~BT\Sources\Panther folder.'

The rollback log is located under C:\$Windows.~BT\Sources\Rollback, not C:\$Windows.~BT\Sources\Panther folder


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The PR to change this is merged. It might not actually publish until tomorrow.

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These logs change location depending on when the rollback occurs. I can add some clarification, but there are times when the rollback log will be located in the Panther folder.

@ChrisAtMAF @greg-lindsay . According to the support.microsoft.com,

https://support.microsoft.com/en-us/help/928901/log-files-that-are-created-when-you-upgrade-to-a-new-version-of-window

The following log files are created when an upgrade fails, and the installation rollback is initiated:
C:\$Windows.~BT\Sources\Rollback\setupact.log
C:\$Windows.~BT\Sources\Rollback\setupact.err

The support article isn't very clear. When upgrade fails, there is always a rollback - and there's also a phase called rollback with it's own file locations. It's a little more clear here: https://docs.microsoft.com/en-us/windows/deployment/upgrade/log-files but the whole process is a bit complicated.

Based on the code '0xC1900101 - 0x4000D' I think you are probably right though. This is what is referred to as a "generic rollback" and the log files are indeed at $Windows.~BT\Sources\Rollback

I'll get that changed. Thanks for the catch!

The PR to change this is merged. It might not actually publish until tomorrow.

Can't see this? Do you know when it will be published?

I can see it now - thank you :)

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