Web: Make it Clear When Bounty is Cancelled Crowdfunding Turns Into a Tip

Created on 14 Feb 2019  路  16Comments  路  Source: gitcoinco/web

Describe the problem
Funder cancelled a bounty. When Eth is returned. Crowdfunding turns into a Tip.

To Reproduce
Create a Bounty and add crowdfunding. Cancel the bounty and see that a claim tip menu item shows up in your profile.

Expected behavior
User is noted that any Crowdfunded amount is returned via Tip and that they'll need to go to a drop down menu to claim it.

Issue
https://gitcoin.co/issue/saurfang/spark-sas7bdat/38/1394

Workshopping

  • What is a more clear way to handle/message this?
  • Users expect some communication as to where the rest of the crowdfunding is sent.
  • Users do not expect it to be changed to a Tip.
  • This also needs to be documented somewhere
  • A notificatio/emailn would also be helpful per user comment below.

Definition of Done

  • [ ] Propose a ux/message that explains that is happening to users crowdfunding.
  • [ ] Review with core team

Metric

  • For bounties in cancelled status with a crowdfund (ensure that there are no complaints from funders via emails/slack).
design-help

Most helpful comment

first place to inform the funder would probably be the Cancel Bounty form. what do you think? @PixelantDesign

cancel bounty crowdfund tip

All 16 comments

@PixelantDesign when @saurfang logs in, they will see a claim tip link in the top right to get the returned crowdfund amount

Ooooh! I never noticed that. It's in my profile dropdown. Nice. I recovered all the funding. Thanks for the quick turnaround.

By the way, is this documented anywhere? Did I miss any kind of notifications such as email or badge?

Thanks @owocki!

Glad you recovered the funds @saurfang. Yes! I've updated this ticket to make it more clear what happens to the funds. We will also need to document this somewhere.

first place to inform the funder would probably be the Cancel Bounty form. what do you think? @PixelantDesign

cancel bounty crowdfund tip

@willsputra That looks incredible actually. If you've got the SVG of the image (the purple image to the right side), or a sketch/xd/design file, I'd be happy to add it in right now to the cancellation form.

Will knock this out tonight.

^ Just pushed out the changes! Feel free to review and let me know if there are any changes that need to be made. Here is a picture of it in action:

crowdfunding

Thank you this looks great! Could we review @octavioamu @SaptakS ?

Is there anyway to reword that text in the drop down menu to not call it a tip? @Anish-Agnihotri @willsputra

I have the sketch file from @willsputra so I should be able to do it. What do you want it to say?

For Refunds to crowdfunding, in the profile menu, could you change the language of Claim Tip to Claim Refund?
I think in general it's weird that it goes into the profile menu....it should go to the notifications so users know that they have a refund to claim. What do you think?

We're using that profile menu as a notification panel right now.

Yeah, I think it is a bit weird that the notification goes to the profile menu instead of the notifications menu.

Just to clarify, do you want me to change the text of the image on the cancel bounty page to 'Claim Refund' and the text copy to 'Claim Refund', or do you want me to literally change the profile menu dropdown to read Claim Refund when killing a bounty?

@Anish-Agnihotri cc @PixelantDesign

It would be great if we could change the profile menu to read Claim Refund too, although that might cause some confusion if people are also using the menu to actually claim a tip...

I wonder if it's possible to separate claim tip and claim refund functionalities? 馃

Sure, I can take a look and see if there is a way to separate the functionalities, although I'm not positive that it's possible.

If it is though, I'll throw it in. Otherwise, I'll change the SVG text, unless, you have any additional ideas?

@Anish-Agnihotri if it's not possible to separate the functionalities, we can keep the SVG text "Claim Tip" since we won't have a "Claim Refund" button yet 馃檪

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