Waveboxapp: Gmail conversation mode reports incorrect count

[kcinman11358]

• Wavebox Version: 4.8.4

• Operating System & Version: Windows 10

• Account type (if applicable): Gmail

Expected & actual behavior
Notification and message count should be consistent with what is in inbox

Steps to reproduce
1) Set gmail inbox type to default in gmail

2) Set wavebox unread & sync inbox type to Default (categories or tabs) [note: this the right configuration? because it seems like it is]

3) get an email and notice it doesn't update

Is the bug persistent or intermittent?
If I change the inbox type to important first or priority first allows messages to come in, but the message count is wrong

Screenshots

Additional information
Add any other context about the problem here.

[Thomas101]

I've just been trying the same here and it looks like when you disable all the categories, Google have started to treat it more like an unread inbox.

In Wavebox, if you change the Unread Mode to be Unread First does that come through properly? Seemed to work here when I played around with it. If so, I'll need to update the docs

[kcinman11358]

Yes, setting it to unread first also seems to work.

[Thomas101]

Thanks and great to hear it's working. I've updated the KB article that we link to with a special cases section - https://wavebox.io/kb/gmail-inbox-type

[kcinman11358]

@Thomas101 , I think I see what the issue is.

I have conversation mode turned off. When a message comes in that is part of the same thread, wavebox is not counting it.

Should I open another bug?

[Thomas101]

@kcinman11358 it might be worth giving it a quick try with 4.9.2 - this has some changes to the Gmail sync.

If that doesn't fix it, I'll re-open and see what's going on :)

[kcinman11358]

Still not fixing it :/

[Thomas101]

Thanks - with those settings I see the same behaviour. I'll see if I can pull the counts out better with conversation mode disabled