Vm: Installation script exits with error: bash /change_db_pass.sh: No such file or directory

[forerunnert]

Steps to reproduce

1. download Ubuntu 18.04 OVA 2018-06-27. Version: 13.0.4
2. extract image, convert to qcow2 and create VM using KVM/qemu
3. boot image

Expected behaviour

I expected the installation script to run properly

Actual behaviour

installation script exit with error trying to execute change_db_pass.sh:
bash /change_db_pass.sh: No such file or directory

Server configuration

Server version: (see your admin page)
Ubuntu 18.04 OVA
VM version (Scripted install from master OR Released version)
2018-06-27. Version: 13.0.4
Updated from an older installed version or fresh install:
fresh install

Network

Do you use DHCP?
yes
Is port 80 and/or 443 open?
didn't check

Logs / Screenshots

Log file (/var/ncdata/nextcloud.log)

There is no log file in /var
There is an empty nextcloud.log in /mnt/ncdata

Installation log (command output)

see screenshot

Screenshoots

https://imgur.com/a/KZh9OXC

[enoch85]

Hmm, that's strange. It works for me.

This is the line that fails, but if the script didn't exist it should fail earlier as it gets downloaded here.

Can you please try again?

[enoch85]

@forerunnert I think you had a temporary glitch. Can you find the file in question in /var/scripts?

[forerunnert]

It does work now so there must have been a temporary glitch somehow.

Thanks for the help!

[p27182]

Hello,

I'm aware this is an old thread but I am getting this same result with using the OVA in ESXi. No ncdata folder in /var/. I've tried restarting the vm and starting from re-import with same issue. I also received a warning saying that it failed to restart the OpenSSL service but I think this is unrelated?

here are screenshots:

https://imgur.com/a/0Sdc2ld

I will submit new post if no response occurrs from this due to its age...

thanks

[enoch85]

@p27182 Hi, please download the latest OVA and try again. This is fixed long time ago.

Thanks!

[p27182]

Thanks for a quick response! The OVA I'm attempting to use was downloaded yesterday 6/24/2019 🤔 from https://cloud.hanssonit.se/s/zjsqkrSpzqJGE9N - is this an old download location?

Also possibly worth mentioning that as soon as the startup script runs I see this output:

https://i.imgur.com/p4ARinA.png

Looking at the script though I don't see how this would cause issues down the line but I only have so much experience... The VM definitley has internet access.

thanks!

edit: forgot to tag @enoch85

[enoch85]

@p27182 It seems like you have connectivity issues since the $SCRIPTS variable is missing. from the output in your screenshots.

Can you do a nslookup github.com and post the result?

[p27182]

I tried to look to see where that was defined but I guess it's over my head...

@enoch85 thanks again for responding!

I think you found the problem though... I will report back if this works - I think the issue was with raw.github.com

[enoch85]

That's strange, seems like you got internet, question is how?

Just made a fresh install with the OVA and there were no issues. Sorry, this must be an issue in your setup somehow. The thing is (as I mentioned above) that the $SCRIPTS variable is missing and it's fetched via lib.sh, which needs a proper internet connection to function since the import happens via curl from Github.

[enoch85]

Pic or it didn't happen: https://cloud.hanssonit.se/s/e53LboLHq8bGwox

[p27182]

@enoch85 hahah yea it worked, there was an entry in my pihole specific to raw.github.com that was blocking the requests.

I am still having some trouble with other pieces of this (domain name related potentially), if I don't figure this out int he next few days I will be contacting you for your paid support. Thanks again for your quick responses!

all I have at the moment, local functionality:

[enoch85]

Great stuff! :D

[Swiss-M]

Hello,

I have got the same error of @forerunnert when trying to load OVA "1TB_Nextcloud_VM_www.hanssonit.se.ova" from 08.02.2019 on VirtualBox 6.1

@enoch85 is it due to my .ova that is old or is it due to something else?

Thanks

[enoch85]

Hi, it's due to that the OVA is old, yes.

We made major changes some time ago, and to stay up to date the best option would be to get a new one.

[Swiss-M]

@enoch85 Ok, I see thank you for the quick answer.
Is it possible to get a new one ?
I have bought it on your website order #2565 but never managed to use it.

Thank you for the help

[enoch85]

In other words, downloads older than 10 days has to be re-bought.

Here's some more information: https://www.techandme.se/ubuntu-20-04-and-our-vms/

Hope it helps!