V8-archive: System error with custom role users

[marcocala90]

Hello, I'm Marco,

When the role of a new user is "ADMINISTRATOR" the CMS works perfectly, but when the user have a custom role, after the login, the system show me a "System error! Something is wrong with this instance’s server or database." If i change the role to admin the system works.

I try to add the fix in this comment https://github.com/directus/directus/issues/2224#issuecomment-434306147
But not working!

In the developer console i see this 500 error

When i try to open this link i see this

Anyone have an idea?

PHP: 7.1.25
MySql: 5.7.14

[shealavington]

For ease of debugging, would you be able to paste the URL that the request is being sent to? (The one you put into the browser)

[alrick]

As I got the same error with a fresh directus suite install, here is the URL causing the error 500 :

https://example.com/_/users/me?fields%5B0%5D=id&fields%5B1%5D=avatar.%2A&fields%5B2%5D=email&fields%5B3%5D=first_name&fields%5B4%5D=last_name&fields%5B5%5D=locale&fields%5B6%5D=roles.%2A

[marcocala90]

The url it's the same as @alrick

[shealavington]

Ah, that message shows when there's no user authenticated, if you're visiting the URL directly, make sure you visit with an access_token...

As to why you're getting server error, in the app, there's other issue threads that you can look for from people with similar issues. :+1:

Sorry I can't help more at the moment, I'm busy :P

[alrick]

To add to this issue, I tested with a fresh install of separate API and App and got the same problem.

I think it's related to the App as auth through the API is working fine with a token.

@shealavington To clarify, the error is showing when trying to connect with the App, we don't access it directly.

[marcocala90]

Using Postman, if i call the API with admin's access token working fine! If i change the token with user's token with custom role, generate 500 Internal server error.

[alrick]

In my case, with separate API (2.0.13) and App (7.0.13), I can call the API (GET https://host/_/users) with both the tokens of admin and the custom role.
But I can't login to the app with that custom role.

Maybe there is more than just one issue.

[shealavington]

This is more than likely an issue with your setup(s). Please ensure you've got all the requirements, as I said, this has been an issue before, try looking at other issues. The solution for one was to ensure php was in module mode, could you check/try that?

Ref: https://github.com/directus/directus/issues/2224

[alrick]

So, I think this issue is related to https://github.com/directus/api/pull/674.

@marcocala90 try this changes : https://github.com/directus/api/pull/674/files and let us know if it fixes your issue too.

[wellingguzman]

Hello @marcocala90, does @alrick suggestion worked for you?

If that didn't work can you please share the logs in the logs directory?

[marcocala90]

@alrick well done! The fix working :) Thanks

[wellingguzman]

I am closing this as this issue is duplicated and have been already fixed, but not released.