Toggl-button: Timer stops abruptly if stop at end of day is enabled

Created on 13 Mar 2019 · 17Comments · Source: toggl/toggl-button

OS version: ?
Browser version: Firefox+Chrome ?
Extension version: ?

Relevant integration (if any):

Jira

🐛 Describe the bug

suddenly have issues using your timer in JIRA via Firefox & Chrome. Timer stops after 31 seconds every time. Everything was fine just yesterday. Are you experiencing server downange?

Expected behaviour

Timer shouldn't stop abruptly

Steps to reproduce

needs info

Other details or context

https://twitter.com/nextcommuter/status/1105888387469402113

bug released

Source

shantanuraj

All 17 comments

What version of the extension is being used?
Does this happen on other enabled integrations as well?
Is Pomodoro mode enabled?
Are any of these settings enabled?

Stop automatically on browser close

Stop at end of pomodoro interval

shantanuraj on 13 Mar 2019

Couldn't reproduce, original tweet was removed so closing for now.

shantanuraj on 13 Mar 2019

Awaiting more info but a similar case, will reopen if confirmed https://app.intercom.io/a/apps/ayixs927/conversations/21189600004

nicktoggl on 14 Mar 2019

https://app.intercom.io/a/apps/ayixs927/conversations/21192008290

nicktoggl on 14 Mar 2019

https://app.intercom.io/a/apps/ayixs927/conversations/21192097547

nicktoggl on 14 Mar 2019

@shantanuraj Looks like there is a problem

nicktoggl on 14 Mar 2019

Support Cases from #1339

shantanuraj on 14 Mar 2019

:tada: This issue has been resolved in version 1.23.1 :tada:

The release is available on GitHub release

Your semantic-release bot :package::rocket:

toggl-button-bot on 14 Mar 2019

Still getting some reports of the problem persisting after the update,

Twitter ref 1108339093606404096

"The issue persists, also with 1.23.3. And "Stop automatically at the end of the day" is disabled."

nicktoggl on 21 Mar 2019

We're monitoring at this stage. @nicktoggl please keep us updated if consistent reports come in.

tcrammond on 25 Mar 2019

👍1

"The issue persists, also with 1.23.3. And "Stop automatically at the end of the day" is disabled."

That was me (didn't know Toggl was on GitHub). I avoided using Toggl Button in the past few days but will try again and update here if I have further issues. Thanks!

vweevers on 27 Mar 2019

Just happened again. The "Time is up! Take a break" notification popped up at the same time so the Pomodoro Timer might be the culprit. Disabled it to see if the bug happens without. I'm on version 1.24.1 in Chrome 72.0.3626.121.

vweevers on 27 Mar 2019

Hey @vweevers

I just verified the extension (1.24.1) it seems to work fine.

Are your time entries still getting stopped with the "Stop tracking..." disabled under Pomdoro settings

If you have Pomodoro mode enabled and "Stop tracking..." disabled, you'll get the
"Time is up! Take a break" notification but the time-entry should not stop.

shantanuraj on 27 Mar 2019

@shantanuraj Oh that makes sense! Was this "Stop tracking..." feature recently introduced? If so, the default should probably be false? Because I didn't change any setting before the "bug" (which I now realize is a feature) started happening.

Testing now with these recommended settings.

vweevers on 27 Mar 2019

@vweevers yeah true doesn't seem to be the right default but it's been this way for quite a while

https://github.com/toggl/toggl-button/blob/6db940d439e5074e07eb473aed529ba9f65b58da/src/scripts/lib/db.js#L21

It might have been a side-effect of a recent settings revamp we did.

I'll discuss it with the team to switch the default
Thanks for pointing it out 🙇

shantanuraj on 27 Mar 2019

👍1

On discussing it with the team, we've decided to keep the default for now,
and change it if we get more complaints on our support channel.

Closing this for now

shantanuraj on 27 Mar 2019

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